Infor LX Reviews

Name: Infor LX
Brand: Infor
Rating: 3.7 (6 reviews)

Vendor: Infor

3.7 out of 5

6 reviews
100% willing to recommend

771 followers

What is Infor LX?

Infor LX is a comprehensive process manufacturing system that covers various manufacturing methods, including made to stock, made to order, configure to order, assemble to order, batch, repetitive, flow, and Lean manufacturing. A wide range of industries—including consumer packaged goods, food and beverage, life sciences, medical devices, chemicals, automotive, and general manufacturing—trust Infor LX to improve performance and profit margins at a lower total cost than comparable solutions.

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Infor LX is the #18 ranked solution in top ERP solutions. PeerSpot users give Infor LX an average rating of 7.4 out of 10. Infor LX is most commonly compared to SAP ERP: Infor LX vs SAP ERP. Infor LX is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 20% of all views.

Buyer's Guide

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December 2024

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Featured reviews

Enrique Hernandez

CEO & Founder at Genesys Infosec LLC

Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time. For example, you must have a skilled network admin who knows AS/400. If you want to make any customizations or satellite apps in LX, you must have somebody who knows AS/400 programming. That's RLPG programming. Infor LX has a robust infrastructure, but it has room for improvement. It should have a more modern framework. I know that the last version, 8.3.5 has some improvements in Java, but I will be looking into some platforms other than AS/400. They run a cloud version, but that wasn't our case because we didn't migrate it. But the on-premise version has room for improvement. I would incorporate more modern technology and not base it on AS/400.

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Kadie Ch

ERP Consultant at Information system land

The user interface of Infor LX needs significant enhancement to be more user-friendly. The software's response speed needs improvement, particularly regarding server-side performance. The green screen mode, could face more competition from other systems such as Microsoft and SAP. Additionally, there should be more technical guidance available to aid users in implementing the software effectively. Infor LX is also known for its strong manufacturing and inventory management features, however, its new Windows version is not as effective.

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Arturo Ayala

Consultor Lx at Agencias Feduro S.A.

Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400. Business intelligence integration is another area that requires improvement as it currently does not fit well with Infor LX. Users also need better support in constructing queries, as not all are familiar with SQL.

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Infor LX mindshare

As of January 2025, the mindshare of Infor LX in the ERP category stands at 1.5%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Last updated Dec 30, 2024

Valuable Features

Infor LX offers valuable features such as exit points for external software integration and interactive planning capabilities, particularly in production planning and procurement. Its integrated automation streamlines transactions and financials, reducing manual input. It effectively handles manufacturing and distribution processes, managing planning, material, and capacity. The system utilizes accounting models that impact multiple layers and its MRP enhances manufacturing planning. Standardization enhances customer performance across various areas.

"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"Infor LX is effective for planning, manufacturing, and distribution processes."

Room for Improvement

Infor LX faces challenges with connectors, performance, and user interface, requiring enhancements for easier use and improved server-side speed. Support is lacking, with a need for better APIs and technical guidance. The on-premise version shows potential with a robust AS/400 infrastructure but demands modernization. Finance and administration modules need refinement, especially for Italian accounting. Customization difficulties arise due to reliance on AS/400 programming. Business intelligence integration and query support also require improvement.

"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."
"Infor needs more APIs, as in the current version, APIs are not fully developed."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."

Pricing

Pricing for Infor LX varies, with initial license costs starting around $2000. Maintenance fees for approximately 33 users can be about $15,000 annually. Enterprises note that Infor LX is more affordable compared to SAP HANA but still considered pricey, with significant investments and yearly expenses potentially reaching up to one million dollars. Users appreciate timely support, which is critical for production environments, providing real value despite the costs.

"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."

Popular Use Cases

Infor LX is utilized primarily for manufacturing within the cable industry, supporting ERP processes in SCM, finance, and material planning. The system is run on-premises through a private cloud. Companies employ its integrated modules, including manufacturing, financial, CES, and warehouse management. Additionally, Web Talk serves as the web interface. Consultancies use Infor LX for financial module implementations, program development for database access, ERP performance support, and end-user training.

Service and Support

Infor LX's customer service and support receive mixed feedback. Some users report slow responses from technical support, while others praise the quick resolution time once a case is opened, highlighting a positive experience. The support team has undergone changes, including a shift to India, suggesting a need for improved technical understanding. Many users appreciate the quality of support, attributing it to their continued use, especially in handling developments and transactions efficiently.

Deployment

Infor LX's initial setup is generally seen as challenging and time-consuming, requiring skilled personnel. Experiences vary based on team expertise, with some setups taking six to nine months and others up to 18 months. Transitioning from BPCS took about ten months, while changes in company structure required less time. The setup involves complex configurations and customization, especially for AS/400 platforms and Worktop interfaces. User training and initial report creation also add to the difficulty.

Scalability

Infor LX is considered adaptable and possesses satisfactory scalability capabilities. User feedback highlights the system's ability to expand usage within companies, although it requires users' proficiency with AS400. Companies have already started implementing it across various entities, signaling confidence in its capability to scale. However, success relies on users' preparation for new interfaces, earning it a medium score in scalability.

Stability

Users report stable performance with Infor LX since 2009 and highlight its consistency on the AS/400 platform. It provides high levels of stability once running, and users note its robust infrastructure. Proficiency in its usage enhances its stability. However, some experience slower server response, impacting the user experience. Most find it reliable without significant issues, emphasizing its dependable nature once integrated into their operations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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