Infor LX Reviews

Name: Infor LX
Brand: Infor
Rating: 3.8 (7 reviews)

Vendor: Infor

3.8 out of 5

7 reviews
100% willing to recommend

772 followers

What is Infor LX?

Infor LX is a comprehensive process manufacturing system that covers various manufacturing methods, including made to stock, made to order, configure to order, assemble to order, batch, repetitive, flow, and Lean manufacturing. A wide range of industries—including consumer packaged goods, food and beverage, life sciences, medical devices, chemicals, automotive, and general manufacturing—trust Infor LX to improve performance and profit margins at a lower total cost than comparable solutions.

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Infor LX is the #18 ranked solution in top ERP solutions. PeerSpot users give Infor LX an average rating of 7.6 out of 10. Infor LX is most commonly compared to SAP ERP: Infor LX vs SAP ERP. Infor LX is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 20% of all views.

Helped 838,533 peers since 2012

Featured reviews

Eugenio Santos

IT and processes re-engineering manager at Deutz Spain, S.A.

The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.

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Enrique Hernandez

CEO & Founder at Genesys Infosec LLC

Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time. For example, you must have a skilled network admin who knows AS/400. If you want to make any customizations or satellite apps in LX, you must have somebody who knows AS/400 programming. That's RLPG programming. Infor LX has a robust infrastructure, but it has room for improvement. It should have a more modern framework. I know that the last version, 8.3.5 has some improvements in Java, but I will be looking into some platforms other than AS/400. They run a cloud version, but that wasn't our case because we didn't migrate it. But the on-premise version has room for improvement. I would incorporate more modern technology and not base it on AS/400.

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Kadie Ch

ERP Consultant at Information system land

The user interface of Infor LX needs significant enhancement to be more user-friendly. The software's response speed needs improvement, particularly regarding server-side performance. The green screen mode, could face more competition from other systems such as Microsoft and SAP. Additionally, there should be more technical guidance available to aid users in implementing the software effectively. Infor LX is also known for its strong manufacturing and inventory management features, however, its new Windows version is not as effective.

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Infor LX mindshare

As of February 2025, the mindshare of Infor LX in the ERP category stands at 1.6%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerAnalyst reports

Type	Title	Date
Category	ERP	Feb 20, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 20, 2025	Download
Comparison	Infor LX vs SAP S/4HANA	Feb 20, 2025	Download
Comparison	Infor LX vs SAP ERP	Feb 20, 2025	Download
Comparison	Infor LX vs Microsoft Dynamics 365 Business Central	Feb 20, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	20.2%	86%	104 interviews Add to research
SAP S/4HANA	4.2	14.4%	95%	119 interviews Add to research

Valuable Features

Infor LX's valuable features include integration with external software through exit points, interactive interface, effective planning for production and manufacturing, and automation of manual processes within an integrated system. Its effective material requirements planning enhances manufacturing and accounting models' performance. Users benefit from its stability, flexibility, and cost-effectiveness in handling inventory and production. Additionally, it meets extensive needs with minimal additional programming.

"One of the major advantages of Infor LX is the stability of the program."
"One of the major advantages of Infor LX is the stability of the program."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."

Room for Improvement

Infor LX needs better connectors, performance, and knowledgebase. Support is insufficient, with a focus shift to other offerings. Financial and administrative aspects, including Italian accounting, are lacking. AS/400-based infrastructure is strong but outdated and hard to manage. API development and business intelligence integration require enhancement. User interface, warehouse handling, and server-side performance need improvements. More modern technology, user-friendly interfaces, and technical guidance are essential. Improvements in manufacturing features and query support are necessary.

"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"The interface needs enhancement, as I am still using outdated screens."
"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."

Pricing

Infor LX offers variable pricing with initial license costs starting around $2000, while maintenance fees can reach $15,000 annually for 33 users. Although some perceive it as expensive, the system is generally viewed as cost-effective compared to alternatives like SAP, providing timely customer support and efficient issue resolution. For enterprises, investing in Infor LX might require substantial initial and ongoing expenses, but it potentially delivers significant value, justifying its cost in many cases.

"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."

Popular Use Cases

Infor LX is primarily used for ERP processes, particularly in manufacturing, finance, and SCM. It supports manufacturing operations, material and capacity planning, and various ERP modules including financial essentials and warehouse management. Users run Infor LX on-premises, often on private cloud infrastructure. Many focus on manufacturing-related tasks such as purchasing, inventory, and shop floor operations. Consultants assist in finance modules, ERP implementations, database access programs, and providing ERP performance support and training for end users.

Service and Support

Infor LX's support is a mixed experience. Clients note that response times can be slow, yet others praise the rapid response when cases are opened in production environments. While support is generally provided from India, USA, and Europe, the team sometimes requires deeper technical understanding for faster response. Despite occasional resource availability issues, the support quality and toolset are appreciated.

Deployment

The initial setup for Infor LX is challenging, taking six to eighteen months depending on configuration complexity and team skills. Skilled personnel are necessary, especially for AS/400 installations. Integration issues with other Infor products and user training add difficulty. Reports and transitioning from platforms like BPCS require significant time and effort. Reinstallations with minor changes are faster. Customization increases complexity, while web interface setups demand additional time.

Scalability

Infor LX is scalable with mixed experiences among users. While appreciated for its adaptability, success may depend on users' AS400 familiarity and readiness for new interfaces. Some companies plan to expand its use, applying it across multiple facilities. Scalability is evident as other firms have implemented it successfully in larger groups. It receives varied appraisals, indicating it may not suit all but is functional for multiple users and facilities when appropriately handled.

Stability

Users express confidence in the stability of Infor LX, citing its consistent performance since 2009. It runs on a robust AS/400 platform, mitigating potential issues. Although server response may slow down, affecting experience, users assert high stability once proficiency is achieved. Many have used Infor LX for over a decade without encountering major issues, reinforcing its reputation for stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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