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Infor LX vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LX
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Infor LX is 1.5%, up from 1.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Program adapts to our requirements and handles our operations effectively
The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the major advantages of Infor LX is the stability of the program."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"I've been using it since December 2009, and it has been absolutely stable till now."
"The most valuable features are the exit points that enable integration with external software."
"Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain."
"One of the things I love about Infor LX is that everything is integrated."
"One of the major advantages of Infor LX is the stability of the program."
"Infor LX's most valuable feature is that it's very interactive."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"Dynamics 365 Business Central is mostly used for financial management."
"The initial setup is pretty straightforward."
 

Cons

"It lacks in finance and administration, especially related to Italian accounting."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."
"The connectors, performance, and knowledgebase availability can be improved."
"The tool needs to work on reporting issues and user interface."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"I wouldn't say that Microsoft Dynamics is very scalable."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"It would be nice if the integration process was easier."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
 

Pricing and Cost Advice

"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The first time we tried to buy the newest version, it was expensive."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"I would rate the pricing of this solution at three out of five."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"I give the solution a seven out of ten for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Non Profit
7%
Comms Service Provider
6%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LX?
One of the things I love about Infor LX is that everything is integrated.
What needs improvement with Infor LX?
The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interfa...
What is your primary use case for Infor LX?
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing, engineering master data, shop floor, inventory, and customer orders. It is important t...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
 

Also Known As

Infor ERP LX, ERP LX
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LX vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.