Compare Delinea vs Varonis

Delinea

Based on 62 reviews.

Varonis

Based on 13 reviews.

Sample Customers

Popular Solutions

Delinea Secret Server

15 reviews

Delinea Privileged Access Service

7 reviews

Varonis Platform

9 reviews

Top Industries

Educational Organization

35%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
We've used it for auto-discovery, and password management on mainframes, networks, applications, and firewalls. We've...
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Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTIMindtree
The solution is used for privileged access control. It is used to provide controlled access to the SREs and data...
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Review 1 of 2

Lovekesh Malik
Information Security Specialist at MindTree

Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Md MustafizurRahman
Assistant Manager, Cyber Security at BracNet Limited
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
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Himanshu Pandey
Lead Consultant at Wipro Limited
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
Read full review of Delinea Privileged Access Service »
Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
Read full review of Delinea Secret Server »
Jared Ochieng
Information Technology Security Specialist at infoark
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
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NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Anonymous User
Senior Security Engineer at a insurance company
The technical support needs improvement. For example, if you have any problems on the server configuring the IIS,...
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Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
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Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
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Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Secret Server »
Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
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Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
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Anonymous User
Senior Quality Analyst at a computer software company
I have not contacted the support from Delinea Secret Server.
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Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
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Anonymous User
System Analyst at a computer software company
Technical support is very good.
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FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
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Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
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Review 1 of 30

Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
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Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
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Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
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Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
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Anonymous User
IT Specialist at a government
The technical support is good.
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Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
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Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
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Review 1 of 11

Technical Support

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