Compare erwin by Quest vs Qlik

erwin by Quest

Based on 79 reviews.

Qlik

Based on 313 reviews.

Sample Customers

Popular Solutions

erwin Data Modeler by Quest

13 reviews

erwin Evolve by Quest

2 reviews

erwin Data Intelligence by Quest

6 reviews

QlikView

20 reviews

Qlik Sense

15 reviews

Qlik Replicate

10 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

13%

Government

Manufacturing Company

Educational Organization

41%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ScottLawson
Director IT Architecture at QAD
We use EA Agile for enterprise architecture, which means that we want to catalog and keep track of all of the...
Read full review of erwin Evolve by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
We are using it for metadata management.
Read full review of erwin Data Catalog by Quest »
RickDe Avila
Data Architect at NAMM California
We're a medical company and we have our own source systems that process claims from multiple organizations or health...
Read full review of erwin Data Intelligence by Quest »
Anthony Woods
Data Architect at a energy/utilities company
I have used Erwin for the last 20 to 30 years. As a data architect, I primarily use the data modelling tool. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Enterprise Architect at a university

Read full review of Corso Agile Enterprise Architecture [EOL] »

Review 1 of 5

KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Richard Halter
President at Global Retail Technology Advisors, LLC
I actually did use their support, I had some issues getting it installed and it had to do with that they've given a...
Read full review of erwin Data Modeler by Quest »
Kritchatach Wanichanon
IT Consultant at Ttsoftit
Customer service and support have been good. It does not take very long for them to respond, and the response is...
Read full review of erwin Data Catalog by Quest »
Alan Xu
Consultant at Beijing Essential Data Tech Co., Ltd
Local support is lacking in the China region. We try to seek support but also have to do our own research to resolve...
Read full review of erwin Data Modeler by Quest »
Erika Lara
Senior IT Auditor at Banking
The solution has a good support center. They provide responses quickly, in about a day.
Read full review of erwin Data Modeler by Quest »
Gil Sabado
Senior Data Architect at a insurance company
The technical support team is fine.
Read full review of erwin Data Modeler by Quest »
ScottLawson
Director IT Architecture at QAD
They have a good support department but they are a little lax in the communication area. They always say, "Tell us...
Read full review of erwin Evolve by Quest »
Diane Blaum
Data Architect at a performing arts
The solution’s technical support is good.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Architecture Portfolio Manager at a financial services firm
Technical support is good.
Read full review of erwin Evolve by Quest »
Pam Rivera
Independent Consultant at a tech consulting company
The technical support was always very responsive. It was just the tool itself that we just found too difficult to...
Read full review of erwin Evolve by Quest »
Anonymous User
Senior Solution Architect at a pharma/biotech company
I rate erwin's support a nine out of ten.
Read full review of erwin Data Intelligence by Quest »
Gena Nelson
Enterprise Data Architect at a energy/utilities company
I would rate erwin's technical support at seven out of 10. One of the reasons is that it's inconsistent. Sometimes we...
Read full review of erwin Data Modeler by Quest »
Reviewer87539
Senior Project Manager at a tech services company
The support is okay and I am satisfied with it. However, it's a little slower getting support for the role that I'm...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Enterprise Architect at a university
Customer Service: Excellent customer service. Technical Support: Excellent, responsive and informed technical support.
Read full review of Corso Agile Enterprise Architecture [EOL] »
Yasin Tasci
Consultant at Self Employed
The product's technical support is fast.
Read full review of erwin Data Modeler by Quest »
Anonymous User
President & CEO at a tech services company
Customer Service: Historically the Erwin product has been primarily sold through channels so we've had little...
Read full review of erwin Evolve by Quest »
William O'Shea
Data Architect at E.ON
The technical support team is quite helpful. The team members don't always know their stuff. Sometimes, we end up...
Read full review of erwin Data Modeler by Quest »
Tracy Hautenen Kriel
Architecture Sr. Manager, Data Design & Metadata Mgmt at a insurance company
The technical and customer support are outstanding. erwin honestly goes above and beyond to ensure the success of its...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Data Architect at a government
The support personnel are a bit slow in responding. The vendor talks about providing 24/7 support, but it could take...
Read full review of erwin Data Modeler by Quest »
Damian Niedzielski
Data Modeler at a logistics company
When it is bug related, we get a bug fix or are told to upgrade to the latest version. This has worked out in the...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company
The people who know how to manage Evolve are Indian, but the company is based in London, so sometimes it can take a...
Read full review of erwin Evolve by Quest »
Jose Luis Leon
Data Management & Automation Manager at a consultancy
The technical support is good. They are highly skilled.
Read full review of erwin Data Modeler by Quest »
Anthony Woods
Data Architect at a energy/utilities company
Now that they are with Quest, they are quick to handle issues. Quest is committed to keeping the product robust. I...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Chief Consultant at a tech services company
The technical support is satisfactory.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Solution Architect at a pharma/biotech company
We have used the technical support several times. It's really different based on the complexity of the task. Usually,...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Senior Director at a retailer
In terms of the support that I'm getting, I'm able to get all my requests fulfilled. The only thing that happened was...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Works at a insurance company
erwin's technical support was great. They got right back to us when we had any questions.
Read full review of erwin Data Intelligence by Quest »
Beverly King De Loach
Architecture Manager at CIGNA Corporation
Customer service is fantastic. I know a lot of the guys by first name that work in tech support. When we have a...
Read full review of erwin Data Modeler by Quest »
Manoj Narayanan
Practice Director - Digital & Analytics Practice at HCL Technologies
We are Alliance partners, so whenever we go to clients and there are specific instances where we lack thorough...
Read full review of erwin Data Intelligence by Quest »
David Jaques-Watson
Senior Consultant at a tech services company
I haven't had dealings with them, but the dealings I've had with erwin as a company have always been really good. So,...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Sr. Enterprise Architect at a tech services company
In terms of support, I couldn't be happier with Grace, erwin's support rep who provides us with fantastic support. We...
Read full review of erwin Evolve by Quest »

Review 1 of 30

Sanjeev Asher
Consultant at a tech services company
Support is okay. We don't get the required solutions on time, so I would just say support is average. Yeah.
Read full review of Qlik Compose »
Martin Zwarthoed
Database Specialist at Zwarthoed IT Solutions
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not...
Read full review of QlikView »
Sultan Molobayev
Data Warehouse Architecture at a government
We use a local company for support and do not rely on Qlik support.
Read full review of Qlik Replicate »
Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Anonymous User
Director Business Intelligence at Bridgehampton National Bank (BNB)
The support team is great.
Read full review of Qlik Sense »
Anonymous User
Product Manager - Healthcare Analytics at a healthcare company
Customer Service: It's excellent, and very responsive. Technical Support: It's excellent.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Solution Architect at a healthcare company
Technical support is very good.
Read full review of QlikView »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Anonymous User
Works
This solution has great support.
Read full review of Qlik Analytics Platform »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Hemant Raorane
Technical Architect at Team Computers
I've never contacted technical support, so I can't speak to the quality of their service at this time.
Read full review of Qlik Compose »
Arthur Kancelarovicz
BI Specialist at a educational organization
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
Anonymous User
IT Admin at a insurance company
Technical support is best in class.
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
Operations Officer Team Leader at a consultancy
I don't have any communication with technical support.
Read full review of QlikView »
Luiz DePaula
IS Sr Reporting Specialist at Community Health Network of Connecticut, Inc.
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Peter Eerdekens
Commercial Business Analyst at Asilia Africa
Did not need any of this yet.
Read full review of QlikView »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Petrus Van Biljon
Co-Owner at Alvarium
The support for this product is exceptional.
Read full review of Qlik Sense »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of Qlik Sense »
Sue Penick
Director of IS at Bennington Marine, LLC
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »

Review 1 of 30

Technical Support

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