Compare Forescout vs Tenable

Forescout

Based on 76 reviews.

Tenable

Based on 221 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Forescout Platform

15 reviews

Forescout XDR

1 reviews

Tenable Nessus

19 reviews

Tenable Security Center

22 reviews

Tenable Vulnerability Management

24 reviews

Top Industries

Educational Organization

33%

Computer Software Company

10%

Financial Services Firm

Government

Educational Organization

28%

Computer Software Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at Momentive
We use the product for network access control.
Read full review of Forescout XDR »
Anonymous User
Enterprise Level Policy Manager at a government
We use it to enforce maintenance tasking orders or time compliance network orders that are passed down.
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Review 1 of 2

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
We use Tenable Security Center for vulnerability assessment purposes within our security infrastructure. The solution...
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
It's nice to work with because it gives good results for web application scanning according to OWASP Top 10 and NISC....
Read full review of Tenable.io Web Application Scanning »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Vulnerability Management »
Javeed Abdul
Senior System Engineer at a tech consulting company
Tenable Cloud Security is used for scanning purposes, including vulnerabilities and remediation. The graphs provided...
Read full review of Tenable Cloud Security »

Review 1 of 5

Customer Service

Shafeeq Syed
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Odai Halawani
Sr. Security Engineer at Topvision
I've had mixed experiences with technical support. While the distributor's support has been good, my interaction with...
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AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
Read full review of Forescout Platform »
Peter Gignac
Lead Technologist at Booz Allen Hamilton
Technical support needs improvement. They are not very responsive to existing customers. My interactions with them...
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Kirill Timonin
Senior Information Security Engineer at Regnans
We have hardly needed support from the Forescout team.
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Massimiliano La Camera
Business Development Account Manager at Xenia Network Solutions
The customer service could be improved, specifically regarding direct support presence.
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AdebayoKalejaiye
Senior Information Security Engineer at United Bank for Africa
I rate the support of the Forescout Platform a seven out of ten.
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Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
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Anonymous User
Network Access Control Security at a government
Customer Service: 10 out of 10. Very responsive and address concerns quickly. Technical Support: 9 out of 10. Really...
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Ricardo Martins
Network System Administrator at Compugraf
We haven't had to use their technical support.
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Anonymous User
Product Manager - IT Security at a tech services company
I've been very conversant with the technology for areas where I've experienced some challenges and I had to fix it up...
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Anonymous User
Information Security Manager at a legal firm
I'd rate ForeScout's technical support as fair-to-good.
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Jonathan Soto
Ingeniero Senior en seguridad y telecomunicaciones at a non-tech company
While I have never personally opened a case with technical support in the past, my colleague has. He found them to be...
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Anonymous User
VP, Infrastructure Management and Security Services at a energy/utilities company
I've never had to use it.
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Anonymous User
Global Network Security Specialist at a pharma/biotech company
Customer Service: Very good. Technical Support: Very good.
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RobertoMarinozzi
System Engineer at Maticmind S.p.A.
It has very good support, it is very easy to contact the country post-selling engineer.
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Anonymous User
Chief Executive Officer at a tech services company
We have used technical support, it's been fine.
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Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
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Anonymous User
Information Security Architect at a financial services firm
Customer Service: Customer service is above average. Technical Support: Technical support is above average.
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Avraham Sonenthal
Senior Network Engineer at a government
Technical support is generally very good.
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Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Anonymous User
Network Administrator at a logistics company
They were very receptive, wanted to know exactly what was going on, wanted examples, etc. They did what they needed...
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Suraj Pethkar
System Administrator at Star india pvt ltd
The support from the Forescout Platform is great. I rate the support from Forescout Platform a nine out of ten.
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Anonymous User
Senior Network Engineer at Tessy Plastics
Tech support is very good and knowledgeable. They need to handle their Tier 1 cases differently. The biggest negative...
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Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
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Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
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Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
We've never had to contact technical support. We've never had a need to do so yet. I can't speak to the level of...
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Anonymous User
Network Administrator at a university
We have had mixed success with support. Sometimes we had amazing people who knew just what we needed and how to help...
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Adesoji
Head IT Infrastructure and Security at United Capital Plc
Fantastic
Read full review of Forescout Platform »

Review 1 of 30

HarshBhardiya
SOC Engineer at Just Dial Limited
The technical support is good yet could improve in terms of response time. The feedback and reply times should be...
Read full review of Tenable Nessus »
Pathick Kerketta
Manager (Information Security) at Girnarsoft Private Limited
I have not contacted the support.
Read full review of Tenable Nessus »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
NikhilGupta1
Senior Manager - SRE at Zenoti
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
TomasStasek
IT Director at Teleperformance
The support we have for Tenable Nessus is internal. The IT teams for Tenable Nessus are in the Czech Republic for us.
Read full review of Tenable Nessus »
Amit Beniwal
Project Manager at Al Hassan LLC
We have no issues with support.
Read full review of Tenable Nessus »
AnandKumar2
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
We haven't yet contacted Tenable's technical support because we have a good team trained in Tenable tools. We don't...
Read full review of Tenable.io Web Application Scanning »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
Olajide Olusegun
Network Team Lead at Atlas Security
The technical support is outstanding. We encountered some difficulties during our initial deployment, yet they...
Read full review of Tenable Nessus »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We generally don't have a lot of requirements for tech support with Tenable. We have been using it for so long, we...
Read full review of Tenable Nessus »
Iwegbue Godspower Isioma
Cyber Security Analyst at Platview Technologies
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Javier Salazar
Security Engineer at Tenable Network Security
Technical support could improve its response time.
Read full review of Tenable OT Security »
ZafarUddin
Technical Lead Information Security at Australian OpCo Pty Ltd.
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Pov Men
Network Security Engineer at np secure
Technical support has been great. We've been quite pleased with their level of attention. We're satisfied with the...
Read full review of Tenable One Exposure Management Platform »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
They need a better approach to support. When I have hard questions that need answers to, I prefer to jump to L3...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a computer software company
Technical support is very good.
Read full review of Tenable Cloud Security »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
Technical support has been good. They respond quite quickly.
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

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