Compare Forescout vs Tenable

Forescout

Based on 77 reviews.

Tenable

Based on 228 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Forescout Platform

12 reviews

Forescout XDR

1 reviews

Tenable Nessus

16 reviews

Tenable Security Center

20 reviews

Tenable Vulnerability Management

21 reviews

Top Industries

Educational Organization

33%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Educational Organization

28%

Computer Software Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at Momentive
We use the product for network access control.
Read full review of Forescout XDR »

Review 1 of 1

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I went to a client to deploy Tenable OT based on their mixed network infrastructure, which was not segmented...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Director - Information Risk Management at a consultancy
We have three or four use cases. The first is enterprise vulnerability management through continuous scanning. Twice...
Read full review of Tenable SecurityCenter Continuous View [EOL] »

Review 1 of 5

Customer Service

Shafeeq Syed
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
Read full review of Forescout Platform »
Odai Halawani
Sr. Security Engineer at Topvision
I've had mixed experiences with technical support. While the distributor's support has been good, my interaction with...
Read full review of Forescout Platform »
Olajide Olusegun
Network Team Lead at Atlas Security
The technical support is great. They are trying to win the hearts of the customers by responding immediately to calls.
Read full review of Forescout Platform »
AdebayoKalejaiye
Senior Information Security Engineer at United Bank for Africa
I rate the support of the Forescout Platform a seven out of ten.
Read full review of Forescout Platform »
KimeangSuon
Pre-Sale Consultant at Yip In Tsoi Co., LTD.
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used...
Read full review of Forescout Platform »
Senthil_Kumar
Assistant Manager at Hyundai Motor India Ltd
We have used the support and it has been good. However, sometimes we have missed them because of the timezone...
Read full review of Forescout Platform »
AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
Read full review of Forescout Platform »
Anonymous User
System Architect at a insurance company
Fortunately, for now, we've had no need to call technical support.
Read full review of Forescout Platform »
Suraj Pethkar
System Administrator at Star india pvt ltd
The support from the Forescout Platform is great. I rate the support from Forescout Platform a nine out of ten.
Read full review of Forescout Platform »
Anonymous User
Network Administrator at a logistics company
They were very receptive, wanted to know exactly what was going on, wanted examples, etc. They did what they needed...
Read full review of Forescout Platform »
Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
Read full review of Forescout Platform »
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
We have rarely contacted customer service and support, as the website is straightforward.
Read full review of Forescout Platform »
Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
Read full review of Forescout Platform »
Rahul Madan
Security Consultant at Airpel
The technical support for this product has been good in our experience.
Read full review of Forescout Platform »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
We've never had to contact technical support. We've never had a need to do so yet. I can't speak to the level of...
Read full review of Forescout Platform »
Anonymous User
VP, Infrastructure Management and Security Services at a energy/utilities company
I've never had to use it.
Read full review of Forescout Platform »
Avraham Sonenthal
Senior Network Engineer at a government
Technical support is generally very good.
Read full review of Forescout Platform »
Anonymous User
Information Security Architect at a financial services firm
Customer Service: Customer service is above average. Technical Support: Technical support is above average.
Read full review of Forescout Platform »
Jonathan Soto
Ingeniero Senior en seguridad y telecomunicaciones at a non-tech company
While I have never personally opened a case with technical support in the past, my colleague has. He found them to be...
Read full review of Forescout Platform »
Anonymous User
Sr. Network Engineer at William Blair & Company
Technical support has been great. They are very knowledgeable, helpful, and considerate.
Read full review of Forescout Platform »
Anonymous User
Senior Security Engineer at a healthcare company
Customer service and technical support are very responsive. We had one issue integrating a module and had a response...
Read full review of Forescout Platform »
Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
Read full review of Forescout Platform »
Anonymous User
Network Access Control Security at a government
Customer Service: 10 out of 10. Very responsive and address concerns quickly. Technical Support: 9 out of 10. Really...
Read full review of Forescout Platform »
Adesoji
Head IT Infrastructure and Security at United Capital Plc
Fantastic
Read full review of Forescout Platform »
Anonymous User
Enterprise Level Policy Manager at a government
When we had the authentication issue, they were already in the area. So, we got lucky when we called them. They don't...
Read full review of Forescout Platform »
Anonymous User
Product Manager - IT Security at a tech services company
I've been very conversant with the technology for areas where I've experienced some challenges and I had to fix it up...
Read full review of Forescout Platform »
RobertoMarinozzi
System Engineer at Maticmind S.p.A.
It has very good support, it is very easy to contact the country post-selling engineer.
Read full review of Forescout Platform »
Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
Read full review of Forescout Platform »
Anonymous User
Network Administrator at a university
We have had mixed success with support. Sometimes we had amazing people who knew just what we needed and how to help...
Read full review of Forescout Platform »
Anonymous User
Information Security Manager at a legal firm
I'd rate ForeScout's technical support as fair-to-good.
Read full review of Forescout Platform »

Review 1 of 30

Olajide Olusegun
Network Team Lead at Atlas Security
The technical support is outstanding. We encountered some difficulties during our initial deployment, yet they...
Read full review of Tenable Nessus »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
Muhammad Kamran Khan
Manager Information Security at NCCPL
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Amit Beniwal
Project Manager at Al Hassan LLC
We have no issues with support.
Read full review of Tenable Nessus »
Kai Boon Giam
Director at Data Connect Technologies Pte Ltd
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
LadislavSolc
Enthusiastic Explorer at Target Five
I rate the technical support a nine out of ten.
Read full review of Tenable Security Center »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
HATICE YAMAN
Cyber Security Analyst at a printing company
When we run into any problems, technical support is very helpful. I'm satisfied with the level of service on offer.
Read full review of Tenable.io Web Application Scanning »
Pathick Kerketta
Manager (Information Security) at Girnarsoft Private Limited
I have not contacted the support.
Read full review of Tenable Nessus »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
AnandKumar2
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Mahmoud_Mohamed
Infrastructure Engineer at IP Protocol INC
The technical support services are good.
Read full review of Tenable OT Security »
Mohamed Elnahas
Head Of IT Risk and Security at AWB
We are happy with the support from the Tenable side. But sometimes the vendor's people move between areas too often,...
Read full review of Tenable Security Center »
NikhilGupta1
Senior Manager - SRE at Zenoti
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Abul Hasnat Md Sofi Ullah
General Manager - Enterprise & Cyber Security Planning at Robi Axiata Limited
The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.
Read full review of Tenable Security Center »
HarshBhardiya
SOC Engineer at Just Dial Limited
The technical support is good yet could improve in terms of response time. The feedback and reply times should be...
Read full review of Tenable Nessus »
ZafarUddin
Technical Lead Information Security at Australian OpCo Pty Ltd.
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
Hatem Langar
Security Administrator at TOPNET
Tenable's technical support is good.
Read full review of Tenable Security Center »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable Security Center »
Anonymous User
Security Specialist at a security firm
They need a better approach to support. When I have hard questions that need answers to, I prefer to jump to L3...
Read full review of Tenable Vulnerability Management »
Pov Men
Network Security Engineer at np secure
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Architect at a logistics company
Tenable's technical support is good, except for things that involve some of the custom development work that we've...
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Anonymous User
Information Technology Security Specialist at a tech services company
Technical support could be more knowledgeable. Their support right now goes from awkward to funny. Sorry to say that,...
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

No Data Available

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