Compare Juniper vs Stratoscale

Juniper

Based on 335 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

18 reviews

Juniper EX Series Ethernet Switches

20 reviews

Juniper vSRX

14 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

16%

Educational Organization

14%

Manufacturing Company

Financial Services Firm

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bona Chhith
Principal Network Architect at a consultancy
The version we're using depends on the model. We use QFX a lot, including versions 5100, 5110, and 5120. For the 4300...
Read full review of Juniper EX Series Ethernet Switches »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
We have used Juniper SRX Series Firewall in airports and multiple other industries.
Read full review of Juniper SRX Series Firewall »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We use the access points to provide wireless connectivity for students, faculty, and staff at our central campus.
Read full review of Juniper Mist Wireless Access Points »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I contacted the solution's technical support for configuring devices. I am happy with the technical support because...
Read full review of Juniper WLC Series »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
I haven't really faced any issues because I've been working with their tech engineers for many years, more than 17...
Read full review of Juniper MX Series Routers »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
It is noteworthy that some challenges arose initially during the transition when Juniper took over. I vaguely recall...
Read full review of Mist AI and Cloud »
AbdallahSamir
Testing Engineer at a tech services company
They are really supportive.
Read full review of Juniper MX Series Routers »
IhorShtanko
Juniper Technical Consultant at MUK
I provide technical support myself. Before, I found solutions myself. I don't usually need technical support for the...
Read full review of Juniper SRX Series Firewall »
Przemysław Zawadzki
Solutions Architect at a tech services company
We have premium support from the company and we provide support to our customers.
Read full review of Juniper SRX Series Firewall »
Asif-Qureshi
Senior Manager at Systems Limited
Their support services are of high quality.
Read full review of Juniper QFabric »
Anonymous User
System Engineer at a comms service provider
I have not contacted technical support directly. We have a different team who handle the technical requirements.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and...
Read full review of Juniper MX Series Routers »
Dennis Laine
Tech Lead Network at Bonniernews
It's been a while since we used them. We used them, in the beginning, a bit. However, they're excellent. They have...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
IP Engineer at a comms service provider
The support is good.
Read full review of Juniper MX Series Routers »
Ali Shan
Network Administrator at Virtual University
I rate Juniper support eight out of 10.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Product Manager at a tech services company
I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is...
Read full review of Juniper SRX Series Firewall »
Se32Ntwk2190
Senior Network Analyst
I have spoken with technical support 30 or 50 times. On a scale of one to 10, I would evaluate Juniper technical...
Read full review of Juniper SRX Series Firewall »
Amir Ilou
Hardware and Network Manager
The solution's technical support is good.
Read full review of Juniper AppFormix »
ANanonymous
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Hezio Fernandes
Works at wolterskluwer
I have not contacted support.
Read full review of Apstra Operating System »
Anonymous User
Fraud Risk Analyst at a university
Technical support is very good. Several times during the warranty period, we requested support. The response was very...
Read full review of Juniper EX Series Ethernet Switches »
Mark Edward
Technical Support Engineer at a tech services company
When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good...
Read full review of Juniper SRX Series Firewall »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
The technical support is good.
Read full review of PTX Series Routers »
Mohd Yasir
IP Solution Architect /Deputy Manager at HFCL Limited
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »
Fauzan Rahmanto
Network Engineer at Media Telekomunikasi Mandiri
They need some better support services in the Asia region. If I get support from America or Europe, the help they...
Read full review of Juniper EX Series Ethernet Switches »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Maina Kaniaru
Managing Director at Spans Partner Gmbh
They are very helpful.
Read full review of Juniper EX Series Ethernet Switches »
D6B8
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
V for Reviewer
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.