Compare Juniper vs Stratoscale

Juniper

Based on 343 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

16 reviews

Juniper EX Series Ethernet Switches

13 reviews

Juniper vSRX

14 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

15%

Educational Organization

15%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »
Sascha Bülow
Technical Architect at Plusnet
We are a direct partner of formerly 128T, which is now Juniper. For Juniper, we are currently working on the correct...
Read full review of Juniper Session Smart Router »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I use Juniper Mist Edge for monitoring our WAN connections. It is important for us to troubleshoot when circuits go...
Read full review of Juniper Mist Edge »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Rodoljub Katic
Wireless Network Design Engineer at Hyperoptic
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my...
Read full review of Juniper EX Series Ethernet Switches »
Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Shashidhara B N
Director & CIO of IT services at Connectivity IT Services Private Limited
Juniper support is very good. But more than the technical support, their documentation is awesome. You can just...
Read full review of Juniper SRX Series Firewall »
Aaron Venson
CTO at SEV Technologies LLC
The technical support has been good.
Read full review of Juniper vSRX »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
Matthew Nowak
Network Admin at a government
Their technical support is good. Our experience with them has been good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Head of Business Development and Partners Management at a comms service provider
We don't have any local support in Italy, so we worked with a Contrail engineer based in Holland. For this kind of...
Read full review of Juniper Contrail Networking »
Anonymous User
Security Administrator at a comms service provider
We are not satisfied with technical support. We've had a lot of problems with them not being able to solve our issues.
Read full review of Juniper vSRX »
Anonymous User
Chief Information Officer at a tech vendor
Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & CEO at a comms service provider
They have a lifetime warranty for most products, which is good.
Read full review of Juniper MX Series Routers »
Anonymous User
Data Processing Manager at a computer software company
Technical support is good. They have been responsive.
Read full review of Juniper QFabric »
Anonymous User
Owner at a tech services company
I have not contacted technical support directly. We always go through the supplier.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Project Engineer at a comms service provider
Technical support is good.
Read full review of Juniper QFX Series Switches »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Sr Pre-sales Network & Security Consultant at a consultancy
I would rate customer service at nine out of ten.
Read full review of Mist AI and Cloud »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Anonymous User
SAVP & Head of IT Infrastructure at a financial services firm
I have not contacted the support from Juniper SRX.
Read full review of Juniper SRX Series Firewall »
Girdhar Mishra
Operation Head at a tech services company
Juniper customer support, from the feedback side, is not as per my expectation level.
Read full review of Juniper SRX Series Firewall »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Managing Director at a tech services company
We have been satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Consultant at a financial services firm
The technical support on offer is very good. Whenever I would have some issues, they have responded on time and they...
Read full review of Juniper SRX Series Firewall »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Operations Center Manager at a tech services company
The technical support is very good and the documentation on the website is very accessible. Some of the deployments...
Read full review of Juniper MX Series Routers »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
I have used technical support quite a bit, and they are really good. I would rate them an eight out of ten. There is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

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