Compare Juniper vs Stratoscale

Juniper

Based on 337 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

18 reviews

Juniper EX Series Ethernet Switches

18 reviews

Juniper vSRX

14 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

15%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bona Chhith
Principal Network Architect at a consultancy
The version we're using depends on the model. We use QFX a lot, including versions 5100, 5110, and 5120. For the 4300...
Read full review of Juniper EX Series Ethernet Switches »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
We have used Juniper SRX Series Firewall in airports and multiple other industries.
Read full review of Juniper SRX Series Firewall »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We use the access points to provide wireless connectivity for students, faculty, and staff at our central campus.
Read full review of Juniper Mist Wireless Access Points »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Mehdi Mamaghani
Network Security Specialist at Pars Khodro Company
I have not personally really had a reason to contact Juniper's technical support directly. There has been no need...
Read full review of Juniper EX Series Ethernet Switches »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Mark Houtz
Senior Network Engineer at Northeastern Utah Educational Services
I rate the support of Juniper Wireless AP a five out of five. I recently spoke to one of their support engineers to...
Read full review of Juniper Mist Wireless Access Points »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
We get support from a local vendor.
Read full review of Juniper QFabric »
Stratos-Margaritis
Solutions Architect at Navarino SA
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Juniper Technical Consultant at MUK
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
Pawel Jenner
DevOps and System Engineer at Netyard
I think technical support is good.
Read full review of Juniper SRX Series Firewall »
Khokon Roy
Support Engineer, VPN & Security | Network Operation at a tech consulting company
Technical support is great. They are responsible and experienced. We have been satisfied with the level of support we...
Read full review of Juniper MX Series Routers »
Muhammad_Faisal
Manager ITSM at Lucky Cement Limited
Technical support is always available, and I have had no issues with them. When I raise a ticket, they frequently...
Read full review of Juniper SRX Series Firewall »
Yussuf Raji
Product Manager, Network Solutions at a computer software company
As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to...
Read full review of Juniper Mist Wireless Access Points »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I contacted the solution's technical support for configuring devices. I am happy with the technical support because...
Read full review of Juniper WLC Series »
Anonymous User
Product Line Manager at a tech services company
I would give technical support a rating of 6/10. On the average, I would give them a rating of 9/10.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
Head Of Network & Technical Support at a financial services firm
Juniper supports their products very well.
Read full review of Juniper SRX Series Firewall »
D6B8
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Project Engineer at a comms service provider
The customer service for this solution is good but there is still room for improvement.
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Head of Business Development and Partners Management at a comms service provider
We don't have any local support in Italy, so we worked with a Contrail engineer based in Holland. For this kind of...
Read full review of Juniper Contrail Networking »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and...
Read full review of Juniper MX Series Routers »
Anonymous User
Sr. Programmer at a tech vendor
Technical support is good, though we have not really used support much. Juniper has a decent knowledgebase.
Read full review of Juniper SRX Series Firewall »
Hussein Shamte
Operations Head at Frontier Optical Networks
Technical support is great. They are helpful and responsive.
Read full review of Juniper MX Series Routers »
Aaron Venson
CTO at SEV Technologies LLC
The technical support has been good.
Read full review of Juniper vSRX »
Anonymous User
Risk Management and Security Governance at a comms service provider
I would rate their support seven out of ten. The technical support directly from Juniper is too expensive, so we...
Read full review of Juniper SRX Series Firewall »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Sr. Network Engineer at Kitsap Credit Union
JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used...
Read full review of Juniper SRX Series Firewall »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Ivan Sandano
Solution Architect at Posteo
Juniper Contrail Networking is designed to streamline and integrate networking solutions within OpenStack...
Read full review of Juniper Contrail Networking »
Anonymous User
Fraud Risk Analyst at a university
Technical support is very good. Several times during the warranty period, we requested support. The response was very...
Read full review of Juniper EX Series Ethernet Switches »
Reviewer1124ty6
Project Manager at MULTILINK COMPUTERS PVT LTD
I would rate technical support 4 out of 5. They're responsive.
Read full review of Juniper SRX Series Firewall »
ErwinVos
Coordinator/Senior IT Specialist at a library
The technical support was fine until they stopped developing the product and then it was bad because there was no...
Read full review of Juniper WLC Series »

Review 1 of 30

Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »
Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.