Compare Juniper vs Stratoscale

Juniper

Based on 337 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

16 reviews

Juniper EX Series Ethernet Switches

15 reviews

Juniper vSRX

14 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

15%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »
Sascha Bülow
Technical Architect at Plusnet
We are a direct partner of formerly 128T, which is now Juniper. For Juniper, we are currently working on the correct...
Read full review of Juniper Session Smart Router »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We use the access points to provide wireless connectivity for students, faculty, and staff at our central campus.
Read full review of Juniper Mist Wireless Access Points »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Rodoljub Katic
Wireless Network Design Engineer at Hyperoptic
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my...
Read full review of Juniper EX Series Ethernet Switches »
Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
It is noteworthy that some challenges arose initially during the transition when Juniper took over. I vaguely recall...
Read full review of Mist AI and Cloud »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper products are only available through a couple of national distributors in our country. In our company, we...
Read full review of Juniper SRX Series Firewall »
Ildar Baybulatov
Infrastructure Expert and Architect at a non-profit
I've used the Juniper Support Team for a couple of problems with Juniper. They were great. they answered my questions...
Read full review of Juniper MX Series Routers »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
We get support from a local vendor.
Read full review of Juniper QFabric »
Ankur Chauhan
Founder and CEO at OogyNW Consultancy
Once the cloud was established, I was given the contract for even the cloud management itself. So, I didn't find any...
Read full review of Juniper AppFormix »
FabioCavalcante
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
The technical support services are satisfactory.
Read full review of Juniper EX Series Ethernet Switches »
Ihor Shtanko
Juniper Engineer at VI-PORT
I haven't had any issues. I've only opened two or three tickets. It's a stable solution. I haven't used support too...
Read full review of Juniper SRX Series Firewall »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
The support is excellent. I rate the support of the Juniper SRX Series Firewall a ten out of ten.
Read full review of Juniper SRX Series Firewall »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Project Engineer at a comms service provider
The customer service for this solution is good but there is still room for improvement.
Read full review of Juniper MX Series Universal Routing Platforms »
Anonymous User
Service Sales Associate at a tech services company
The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Network Operations Center Manager at a tech services company
The technical support is very good and the documentation on the website is very accessible. Some of the deployments...
Read full review of Juniper MX Series Routers »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »
Budi Sinaga
Consultant at NE-Infracell
We provide the first and second level of support to our customers. If we have a complex problems then we can contact...
Read full review of Juniper MX Series Routers »
Anonymous User
Managing Consultant at a computer software company
I've dealt with J-Tech a lot. J-Tech is amazing. They're quick on the ball. If you've got issues, they're quick to...
Read full review of Juniper QFabric »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Chief Information Officer at a tech vendor
Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four...
Read full review of Juniper SRX Series Firewall »
Ali Shan
Network Administrator at Virtual University
I rate Juniper support eight out of 10.
Read full review of Juniper EX Series Ethernet Switches »
Se32Ntwk2190
Senior Network Analyst
I have spoken with technical support 30 or 50 times. On a scale of one to 10, I would evaluate Juniper technical...
Read full review of Juniper SRX Series Firewall »
Wesley Wang
DevOps System Engineer at Monash University
Tech support is fine. There is no need to improve it.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
The customer support team is good. I recommend contacting them if any support is needed.
Read full review of Juniper SRX Series Firewall »
Yulong Wang
Sales Manager at Digital China
The customer service and support team is good.
Read full review of Mist AI and Cloud »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »

Review 1 of 30

Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »
Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.