Compare Keysight Technologies vs Lenovo

Keysight Technologies

Based on 62 reviews.

Lenovo

Based on 94 reviews.

Sample Customers

Ixia Hawkeye

EMA

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

4 reviews

Ixia BreakingPoint

1 reviews

Lenovo ThinkSystem Rack Servers

5 reviews

Lenovo ThinkSystem DM Series

5 reviews

Lenovo ThinkSystem DE Series

4 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

12%

Computer Software Company

10%

Healthcare Company

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Venkat Lkmula
Tech spesialist at INT tech services
We use this tool as a traffic generator tool. It is used to test the performance KPIs and throughput numbers. It is...
Read full review of IxChariot »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as...
Read full review of Ixia Hawkeye »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
Automation Software Development Analyst 3 at a aerospace/defense firm
I manage a team of testers. It's more of a software team, but I manage a team of testers that utilizes Eggplant every...
Read full review of Eggplant Test »

Review 1 of 5

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
MohammadJundiah
Solutions Architect at Logicom Sales Inc
I use it to back up my infrastructure when it comes to SQL, when comes to databases in general, because it's deployed...
Read full review of Lenovo TS Series »

Review 1 of 5

Customer Service

DanielWildermuth
Testtool expert at Helvetia Versicherungen
Technical support has really been very good.
Read full review of Eggplant Test »
Sai Prasad
Staff QA Engineer at Virsec
Once, when I raised a ticket regarding a hardware or software issue, the solution's support team visited our company...
Read full review of Ixia BreakingPoint »
Venkat Lkmula
Tech spesialist at INT tech services
The technical support is good. We have also included Ix in our automation, so it is very easy to incorporate this...
Read full review of IxChariot »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Prakarn Wungpichayssuk
ManBusiness Directorager at CSG SOLUTION
The support could improve their speed in resolving issues. I rate the support of Ixia BreakingPoint a six out of ten.
Read full review of Ixia BreakingPoint »
Anonymous User
Signal Integrity Engineer at a tech company
Technical support is pretty responsive.
Read full review of Keysight Oscilloscopes »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
EMI/RFI Sr. Staff Engineer at Huawei Technologies
Technical support is very good. We received onsite support when there was an issue.
Read full review of Keysight Oscilloscopes »
Anonymous User
Technologist at a manufacturing company
Keysight has been very helpful, their technical support is great.
Read full review of Keysight Oscilloscopes »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
Senior Network Analyst at a financial services firm
I would rate the technical support for this solution a seven out of ten. The issue that I have is with the emails...
Read full review of Ixia Hawkeye »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
Anonymous User
AVP - Testing & QA at Sheorey Digital Systems Pvt. Ltd.
Customer service has been rated six out of ten, primarily because of limited regional support in India. Previously,...
Read full review of Eggplant Test »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
Engineer at Huawei Technologies
The technical support is good, and it has very strong customer support. They sent an engineer to us who gave us some...
Read full review of Keysight Oscilloscopes »
MIGUEL DAUD
Chair Of The Board Of Directors at BAMMTECH
I find that technical support is good. However, because of the issue where the license codes are not printed, the...
Read full review of Ixia Hawkeye »
Anonymous User
Technologist at a manufacturing company
I have contacts within Keysight. They usually give us evaluation hardware. They're pretty good about it.
Read full review of Keysight Oscilloscopes »
Charles Netshivhera
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »
Anonymous User
Senior System Design Engineer at Xilinx
We have not had a chance to use the tech support, as of now. They have a pretty good relationship with our team to...
Read full review of Keysight Oscilloscopes »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Anonymous User
Developer / Team Lead at a computer software company
Their support is okay.
Read full review of Eggplant Test »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
Nevor Yard
Senior Technical Support Analyst at Kaeppel Consulting, LLC
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »

Review 1 of 30

Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Muhammad_Salman
Senior Finance Executive at Texitech
Lenovo's technical support is excellent. You can have a different warranty period or 24/7 technical support with...
Read full review of Lenovo ThinkSystem Rack Servers »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
The support Lenovo ThinkAgile HX Series provides is superb.
Read full review of Lenovo ThinkAgile HX Series »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Farrokh Farrokh
CEO at a tech vendor
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Senior System Administrator and Architect at a tech services company
Support from Lenovo has been very good overall. We haven't required technical support for storage products yet, but...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Alejandro Rivas Detomasi
System X & P / Blade / Storage / SAN Hardware and Software Support at GEOCOM Uruguay S.A.
Customer Service: Exelent Technical Support: Technical support is excellent.
Read full review of Lenovo Blade Servers [EOL] »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
CIO at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Lenovo Blade Servers [EOL] »
Oleksandr Meleshchuk
System Administrator at a manufacturing company
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't...
Read full review of Lenovo ThinkSystem Rack Servers »
Peter Muchiri
System Engineer at TBM
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
System Engineer at a tech services company
Customer Service: Generally OK. The warranty centre is readily accessible, and parts are shipped immediately when...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »

Review 1 of 30

Technical Support

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