Eggplant Test Reviews

Eggplant Test yielded significant returns as it automated regression testing, saving three hours of manual work daily. By reducing labor costs, it freed up resources, enabling cost savings and greater efficiency. It eliminated the need for additional testers, with substantial savings per team. Five licenses cost effectively less than having multiple staff, resulting in consistent financial benefits. The ROI was validated post-concept, achieving profitability after six cycles.

Eggplant Test's pricing is considered high, particularly compared to competitors like Katalon and TestComplete. However, its stability, high performance, and inclusive support of all technologies justify the cost for many. Licensing models can be prohibitive, especially for smaller companies, with costs rising as functionality expands, but potential savings exist through increased execution-only licenses and the absence of extra hardware costs. A free trial is not available, which can limit initial evaluation.

• "Eggplant Test is a very expensive solution."
• "This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
• "It probably has a yearly license."

Eggplant Test is primarily used for GUI testing and regression automation. It excels in automating tests across various applications, including desktop and web-based systems, particularly in virtual environments. Users employ Eggplant Test for validating data, robotic process automation, and testing over-the-top streaming devices. It supports both technical and non-coding testers, making it ideal for validating applications like television set-top boxes, hospital software, and e-commerce platforms without requiring extensive coding skills.

Eggplant Test customer service and support is generally rated positively, with quick responses to basic queries. However, complex issues may take longer to resolve. Ratings vary, with some rating support up to 9.8 out of 10, while others experienced delays due to geographical factors. While certain organizations received timely responses and effective help, others noted slow resolution times or limited regional support, especially in India. Communication and politeness are frequently praised.

Eggplant Test's initial setup is often described as straightforward and easy. Some mention the need for configuration, particularly with Eggplant AI integration, requiring agent connections. While installation is generally hassle-free, permissions and environment setup can present challenges. Deployment time varies, with some completing it quickly and others needing more time. Training or guidance is recommended for those unfamiliar. Comparisons indicate its ease compared to other automation tools, though a technical person’s involvement may be needed.

Eggplant Test users find scalability varies. Some note ease with user management and expansion, whereas others highlight licensing costs as a limiting factor. Companies have successfully scaled usage across multiple teams and offices. While some encounter performance issues in large-scale environments, many users report positive experiences with the ability to extend functionalities. Challenges include licensing expenses and language support limitations compared to alternatives, which influence scalability decisions within organizations.

Eggplant Test generally exhibits stability, although some have encountered connectivity issues and occasional software crashes. Users note improvements in stability over versions but mention minor bugs, particularly with Linux. Some observe memory management and resource handling as strengths, while others face challenges with resource-heavy operations. Support is responsive, rectifying issues swiftly. Instances of latency are mentioned when libraries expand, but many find Eggplant Test reliable for their needs.