Tricentis Tosca and Eggplant Test are prominent contenders in the test automation landscape, with Eggplant Test holding an edge in image and optical character recognition, making it adept for diverse testing scenarios.
Features: Tricentis Tosca stands out with model-based test automation, scriptless testing for easy maintenance, and supportive tools for non-technical users, enhancing its versatility. Eggplant Test excels in image recognition, optical character recognition, and image-based testing capabilities, allowing effective testing across various platforms and non-GUI applications.
Room for Improvement: Tricentis Tosca is hampered by performance issues, lack of integration in non-GUI testing, and complex test case designs. It also struggles with reporting customization and versioning capabilities. Eggplant Test needs better stability, enhanced event support, and improved resource management in distributed environments. Users desire more UI flexibility and better third-party tool integration.
Ease of Deployment and Customer Service: Tricentis Tosca offers both cloud and on-premises deployments, aligning well with enterprise needs but complicating upgrades. Eggplant Test, primarily on-premises, requires more manual effort for deployments. In customer service, Tricentis Tosca provides a robust support system but faces engagement issues with complex queries. Eggplant Test is noted for its responsive service and efficient problem resolution, providing a consistent support experience.
Pricing and ROI: Tricentis Tosca is perceived as expensive due to licensing intricacies and additional costs, appealing mainly to larger enterprises while potentially deterring smaller businesses. Eggplant Test is also costly, but it blends pricing with comprehensive support, adding value. Both solutions promise significant ROI to entities leveraging their features fully, although high entry and maintenance costs can hinder immediate returns.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Eggplant Test offers 24x7 support.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
Response through chat has been replaced by chatbots, which has impacted the experience.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
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Tricentis Tosca is primarily leveraged for test automation across web, SAP, API, and mainframe applications, offering robust support for both regression and functional testing.
Tricentis Tosca's test automation capabilities extend to front-end and back-end testing, including processes like RPA and UI-based regression tests on Microsoft Windows. It supports Agile environments with multiple applications, enabling Salesforce automation, API endpoints, and end-to-end automation workflows. Tosca caters to diverse testing needs, integrating well with tools like Jenkins and Bamboo, although upgrades and customizations present challenges. Licensing costs and performance issues during loading and scanning are concerns, along with substantial learning curves for new users. Enhanced AI features and better reporting are on users' wishlist.
What are the key features of Tricentis Tosca?Tricentis Tosca is implemented across various industries, serving sectors like finance, healthcare, and retail with test automation solutions to ensure application quality and reliability. Agile teams in these industries benefit from its multi-application support and ability to manage complex end-to-end testing workflows. The tool's integration capabilities are particularly useful in environments that rely on CI/CD pipelines, ensuring continuous testing and quick feedback loops.
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