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Eggplant Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
13th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Test Management Tools (11th), Digital Experience Monitoring (DEM) (12th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of March 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.7%, up from 3.0% compared to the previous year. The mindshare of SmartBear TestComplete is 6.0%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a stable one."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"The most valuable features would be the image recognition and the OCR."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"We are able to now automate tests, which so far have been manual."
"It provides very strong cross-platform support."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"We did see a massive return on investment from using Eggplant."
"TestComplete is simple, it's a very easy-to-use tool."
"It is a strong automation tool for desktop, browser, and API testing."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The ease-of-use and quality of the overall product are above average."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The product has many features."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The most valuable feature of this solution is regression testing tools."
 

Cons

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"The language is too specific; it is just for Eggplant."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"It has low productivity."
"Its performance and stability could be better."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"One notable drawback is the absence of native integration with Git."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The solution’s customer support should be improved."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"The pricing is the constraint."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
 

Pricing and Cost Advice

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"It probably has a yearly license."
"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is pretty reasonable."
"The solution's pricing is too high."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The pricing is a little above average — it could be lower."
"We have a TestComplete 12 license."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"SmartBear TestComplete is an expensive tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Healthcare Company
13%
Manufacturing Company
12%
Computer Software Company
9%
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.