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Eggplant Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Eggplant Test's customer service is generally quick and knowledgeable, but response times vary, especially for overseas support.
No sentiment score available
 

Room For Improvement

Sentiment score
4.1
Eggplant Test needs enhancements in usability, integration, interface intuitiveness, multi-language compatibility, stability, and updated documentation with training.
No sentiment score available
 

Scalability Issues

Sentiment score
6.5
Eggplant Test scales well with licensing considerations, supporting broad platforms but limited by language support and performance issues.
No sentiment score available
 

Setup Cost

Sentiment score
6.9
Eggplant Test is costly, ideal for large enterprises with high initial costs, offering integration, stability, and minimal hardware expenses.
No sentiment score available
 

Stability Issues

Sentiment score
6.7
Eggplant Test is generally stable with quick support, though some users report connectivity issues, crashes, and Linux compatibility challenges.
No sentiment score available
 

Valuable Features

Sentiment score
7.9
Eggplant Test provides cross-platform automation with AI-driven features, including object recognition, OCR, and seamless modular scripting.
No sentiment score available
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Test Management Tools (7th), Digital Experience Monitoring (DEM) (6th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th)
 

Mindshare comparison

As of November 2024, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.5%, up from 3.0% compared to the previous year. The mindshare of SmartBear TestComplete is 6.5%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
10%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What do you like most about Eggplant Digital Automation Intelligence?
The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
What needs improvement with Eggplant Digital Automation Intelligence?
Eggplant Digital Automation Intelligence could improve by lowering the price.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What needs improvement with SmartBear TestComplete?
The learning curve of the solution's user interface is a little high for new users.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.