SmartBear TestComplete and Eggplant Test are competitors in the automation testing market. SmartBear TestComplete seems preferable for its pricing and support, whereas Eggplant Test stands out due to its robust features although it comes at a higher cost.
Features: SmartBear TestComplete offers a comprehensive suite for desktop, mobile, and web testing, including data-driven testing, strong object recognition, and multiple scripting language support. Its object browser and Test Editor are particularly valuable to users. Eggplant Test, on the other hand, is noted for its image recognition and OCR capabilities, which enhance cross-platform versatility, catering to users with diverse testing needs.
Room for Improvement: SmartBear TestComplete requires better web and mobile testing functionalities; licensing issues on virtual machines and code editor limitations are concerns. Eggplant Test could expand support for additional programming languages and integrate more effectively with tools like JIRA, with enhancements needed in product stability and error handling.
Ease of Deployment and Customer Service: SmartBear TestComplete supports both on-premises and public cloud solutions, presenting challenges for deployments across environments. Customers report mixed reviews on its technical support. Eggplant Test primarily offers on-premises solutions with notable customer service, though technical support for complex inquiries can be deficient.
Pricing and ROI: TestComplete's pricing is competitive due to flexible licensing, but it can be perceived as expensive compared to alternatives like Selenium. Users report substantial time savings and ROI. Eggplant Test is considered costly yet comprehensive, with cost-effectiveness noted relative to its capabilities in complex testing environments. Strategic license management is crucial to optimize costs for both tools.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Eggplant Test offers 24x7 support.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
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What is SmartBear TestComplete?
TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.
TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.
TestComplete offers three different testing scenarios:
Key Features
Reviews from Real Users
Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”
Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."
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