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Eggplant Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Test Management Tools (11th), Digital Experience Monitoring (DEM) (10th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of February 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.6%, up from 2.9% compared to the previous year. The mindshare of SmartBear TestComplete is 6.1%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a stable one."
"The most valuable features would be the image recognition and the OCR."
"We are able to now automate tests, which so far have been manual."
"It is easy to set up."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"It is a strong automation tool for desktop, browser, and API testing."
"The reporting is ready to use and doesn't require any setup."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The ease-of-use and quality of the overall product are above average."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"Selenium integration."
"The most valuable features are the desktop and mobile modules."
"You can record your actions and play them back later."
 

Cons

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"A step forward would be to have event support, because it is more or less linear at the moment."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"Its performance and stability could be better."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"It has low productivity."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The artificial intelligence needs to be improved."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The solution’s customer support should be improved."
"Right now, the product only supports Windows."
"Increased performance with less memory and CPU usage."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
 

Pricing and Cost Advice

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The licensing costs are in the range of $1,000 to $3,000."
"The pricing is a little above average — it could be lower."
"We have a TestComplete 12 license."
"The solution's pricing is too high."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.