SmartBear TestComplete and Tricentis Tosca compete in the automation testing tools category. Tricentis Tosca seems to have the upper hand in scriptless testing and ease of use for non-developers, while TestComplete shows strong capabilities in automation for various applications.
Features: TestComplete offers capabilities like the Object Browser for easy object location and multiple scripting language support, making test creation straightforward. Other features include data-driven testing and integration with third-party controls. Tricentis Tosca focuses on model-based test automation, scriptless testing, and support for multiple UI technologies. It allows for easy test case design and extensive technology integration, accommodating users without programming skills.
Room for Improvement: TestComplete is often criticized for its web and mobile testing being less effective than other tools, and an intricate licensing system. The tool also struggles with dynamic object recognition. Tosca's high costs and complex license management are drawbacks, along with the need for integration with newer tools and enhanced mobile testing capabilities.
Ease of Deployment and Customer Service: TestComplete primarily provides on-premises deployment, potentially limiting flexibility compared to Tosca's hybrid and cloud deployment options. TestComplete’s customer service receives mixed reviews for responsiveness and resolution speed, whereas Tosca offers satisfactory support but sometimes lacks timely technical solutions.
Pricing and ROI: TestComplete is recognized for reasonable pricing, with flexible module-based purchases making it suitable for various company sizes. Tricentis Tosca, though expensive, is considered worthwhile for large enterprises due to its robust features and fast benefits realization despite its higher licensing costs.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
Response through chat has been replaced by chatbots, which has impacted the experience.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
What is SmartBear TestComplete?
TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.
TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.
TestComplete offers three different testing scenarios:
Key Features
Reviews from Real Users
Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”
Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."
Tricentis Tosca is primarily leveraged for test automation across web, SAP, API, and mainframe applications, offering robust support for both regression and functional testing.
Tricentis Tosca's test automation capabilities extend to front-end and back-end testing, including processes like RPA and UI-based regression tests on Microsoft Windows. It supports Agile environments with multiple applications, enabling Salesforce automation, API endpoints, and end-to-end automation workflows. Tosca caters to diverse testing needs, integrating well with tools like Jenkins and Bamboo, although upgrades and customizations present challenges. Licensing costs and performance issues during loading and scanning are concerns, along with substantial learning curves for new users. Enhanced AI features and better reporting are on users' wishlist.
What are the key features of Tricentis Tosca?Tricentis Tosca is implemented across various industries, serving sectors like finance, healthcare, and retail with test automation solutions to ensure application quality and reliability. Agile teams in these industries benefit from its multi-application support and ability to manage complex end-to-end testing workflows. The tool's integration capabilities are particularly useful in environments that rely on CI/CD pipelines, ensuring continuous testing and quick feedback loops.
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