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SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Tricentis Tosca
Ranking in Functional Testing Tools
1st
Ranking in Regression Testing Tools
1st
Ranking in Test Automation Tools
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Mobile App Testing Tools (1st), API Testing Tools (1st)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.8%, down from 5.6% compared to the previous year. The mindshare of Tricentis Tosca is 20.4%, up from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The most valuable feature of this solution is regression testing tools."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
"The low code is the best feature."
"I rate the overall solution a ten out of ten as I am satisfied with it."
"This solution is easy to use for everybody, including those who are not IT-educated."
"It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority."
"The initial setup was straightforward."
"The scriptless automation tool is one of the important features."
"I like how the modules are set up, particularly how you can use the screens you're automating. This automation helps save both time and money because we use less test capacity regarding personnel."
 

Cons

"The artificial intelligence needs to be improved."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Product is not stable enough and it crashes often."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"The learning curve of the solution's user interface is a little high for new users."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"In Tosca, I see that there are no user guides."
"Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces."
"One thing to improve in Tricentis Tosca is that it's not compatible with Excel based forms. Another area for improvement is that the tool is not compatible with OpenText applications. The support and licensing cost for it also need improvement. The tool also needs cloud support, as it's currently on-premises only."
"Tricentis Tosca’s technical support could be improved."
"The issue is that even though the components are tightly integrated, object identification can be quite slow, sometimes taking five to ten seconds."
"The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
"More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there."
"The solution is expensive."
 

Pricing and Cost Advice

"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The pricing is pretty reasonable."
"SmartBear TestComplete is an expensive tool."
"The solution's pricing is too high."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"It is expensive."
"We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution."
"There is an annual cost for Tricentis."
"Licensing fees are paid on a yearly basis."
"In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included."
"The price of Tricentis Tosca is approximately Є10,000 for one license. However, it used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive."
"The pricing and licensing of Tricentis Tosca were alright. Many customers look for end-to-end enterprise solutions, there were not many challenges with the pricing. However, the customers who are coming from Selenium or similar, feel they're paying a premium for this Tricentis Tosca license. If the right person is there for the implementation of the Tricentis Tosca, then it is one of the best tools in the market."
"If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about SmartBear TestComplete vs. Tricentis Tosca and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.