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SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
No ranking in other categories
Tricentis Tosca
Ranking in Functional Testing Tools
1st
Ranking in Regression Testing Tools
1st
Ranking in Test Automation Tools
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Mobile App Testing Tools (1st), API Testing Tools (1st)
 

Mindshare comparison

As of February 2025, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.9%, down from 5.7% compared to the previous year. The mindshare of Tricentis Tosca is 19.8%, up from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The solution has a very nice interface."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The database checkpoints detect problems which are difficult for a human resource to find."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The most valuable features of Tricentis Tosca are all the test automation functionality. It is a full-scale automation tool."
"I would rate the scalability a nine out of ten. We have enterprise-level customers."
"The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation."
"To me, what stands out the most about Tricentis Tosca is that even if I'm not a technical tester, I could pick up on how to use it very quickly because of the mechanisms of the tool, for example, its scanning mechanism. I'm not so technical, but I'm able to maneuver through Tricentis Tosca and derive capability. It's a user-friendly tool. It's not very complex."
"Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
"You can quickly build automated testing, manage it, and have it run on a regular basis to ensure that there are no issues."
"The most important feature is its ability to support the technical automation of specific clients that we cannot use with other tools."
"We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
 

Cons

"The solution’s customer support should be improved."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"Right now, the product only supports Windows."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The licensing costs are a little bit high and should be reduced."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The product is not very stable when used with cloud storage. It is very hard to load the screen, making it difficult to use the tool in cloud storage."
"They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports."
"It requires some coding customization that requires expertise."
"Their license management should be improved. One of our customers is a global customer. They want to use one licensed server and then split the licenses based on the different users of the different business units, but currently, there is only one license server that everybody can access. There is no control, and that's why sometimes congestion can happen."
"Many times when we have raised a ticket, we did not get an urgent response."
"Tricentis Tosca could improve on its mobile automation solution."
"The main area where there is room for improvement is how they do upgrades. Going through this current upgrade, we were delayed a month because we are using a third-party tool. It's called Tosca Connect by Tasktop. When this latest upgrade broke that relationship between the two, it took Tricentis a month to come back with a workable solution... Their whole upgrade process needs to be better and cleaner, from an end-user standpoint."
"I would like to see better integration with other testing tools."
 

Pricing and Cost Advice

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"SmartBear TestComplete is an expensive tool."
"The solution's pricing is too high."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The licensing costs are in the range of $1,000 to $3,000."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"Expensive, but for long-term projects, it is paying back."
"There are different types of licenses: enterprise or professional. The cost varies."
"It is expensive."
"Tricentis Tosca should improve its pricing. It is expensive."
"Tricentis Tosca is an expensive solution and there is an annual license required. The whole licensing process is confusing and it could be made easier."
"In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included."
"Tricentis Tosca is an expensive tool and the licensing is not simple."
"A competitor of Tricentis Tosca: Katalon Studio, is very similar and offers lower pricing, though Tricentis Tosca offers more features and benefits."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about SmartBear TestComplete vs. Tricentis Tosca and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.