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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
25th
Ranking in Regression Testing Tools
13th
Ranking in Test Automation Tools
23rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (12th)
 

Mindshare comparison

As of July 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.9%, down from 4.9% compared to the previous year. The mindshare of Telerik Test Studio is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.9%
Telerik Test Studio1.9%
Other93.2%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Manager Project Management at Capgemini
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable for what we are currently using it for, and it is sufficient for us."
"The most valuable feature of SmartBear TestComplete for me is the image comparison functionality; it quickly detects any changes in the UI."
"The ease-of-use and quality of the overall product are above average."
"The most valuable feature of this solution is regression testing tools."
"It helped to automate all the possible functional test cases which I previously used to do by manual testing."
"After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete, and they started running again with version 11.11."
"Using TestComplete I was able to immediately (after installation) begin coding regression tests for available functionality."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
"The way it identifies elements is good."
"The performance and load testing are very good."
"Has a very smooth process for launching and closing the application after execution."
"The object repository is the most valuable feature, as different elements can be identified and reutilized through the repository across other scripts, and the product has a very smooth process for launching and closing the application after execution."
"The most valuable aspects of the solution are the font, size, and interface."
 

Cons

"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."
"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."
"The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running."
"Sometimes, TestComplete crashes when attempting to delete over 10 logs."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"The solution’s customer support should be improved."
"The first time I customized the solution, it was quite challenging."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"There are some compatibility issues with the load standpoint test."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
"The charts need to be more detailed and customizable."
"We have not seen a return on investment yet."
 

Pricing and Cost Advice

"The licensing costs are in the range of $1,000 to $3,000."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"It comes with a high cost."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"SmartBear TestComplete is an expensive tool."
"The pricing is pretty reasonable."
"The pricing is fair so I rate it an eight out of ten."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
902,588 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
11%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Construction Company
11%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: June 2026.
902,588 professionals have used our research since 2012.