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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
27th
Ranking in Regression Testing Tools
13th
Ranking in Test Automation Tools
23rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (12th)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.7%, down from 4.9% compared to the previous year. The mindshare of Telerik Test Studio is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.7%
Telerik Test Studio1.8%
Other93.5%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Manager Project Management at Capgemini
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TestComplete has strong reporting capabilities. The reports they generate are really good."
"I like the cross browser compatibility, as it saves a lot of time re-writing scripts to accommodate different browsers."
"Test items, project variables helps in managing automation suite and scheduling execution."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"Using TestComplete I was able to immediately (after installation) begin coding regression tests for available functionality."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"If a user is testing behavioral actions, then SmartBear is a very good product to go to."
"Has a very smooth process for launching and closing the application after execution."
"The way it identifies elements is good."
"The object repository is the most valuable feature, as different elements can be identified and reutilized through the repository across other scripts, and the product has a very smooth process for launching and closing the application after execution."
"The most valuable aspects of the solution are the font, size, and interface."
"The performance and load testing are very good."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
 

Cons

"Some of the objects/parent objects are dynamically created in the web page. During the test, TestComplete will have problem to identify these kind of objects."
"From my understanding, the product has changed significantly since v5 was released. I don’t know that it has necessarily improved, for my needs."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"There could be API interfaces with this tool."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete."
"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."
"What is currently missing from this solution is better support for mobile testing."
"We have not seen a return on investment yet."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
"The first time I customized the solution, it was quite challenging."
"There are some compatibility issues with the load standpoint test."
"The charts need to be more detailed and customizable."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
 

Pricing and Cost Advice

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"It comes with a high cost."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The pricing is a little above average — it could be lower."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is fair so I rate it an eight out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
Financial Services Firm
13%
Construction Company
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: July 2026.
908,800 professionals have used our research since 2012.