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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
27th
Ranking in Regression Testing Tools
13th
Ranking in Test Automation Tools
23rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (12th)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.7%, down from 4.9% compared to the previous year. The mindshare of Telerik Test Studio is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.7%
Telerik Test Studio1.8%
Other93.5%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Manager Project Management at Capgemini
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Possibility of the automated testing, installing plugins and extensions, data-driven testing and debugger."
"TestComplete is a great product."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"I changed because I did not have any solutions as close to the real thing as this."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"Technical support is excellent, and if you reach out to them, they will get back to you within 24 hours."
"After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete, and they started running again with version 11.11."
"The object repository is the most valuable feature, as different elements can be identified and reutilized through the repository across other scripts, and the product has a very smooth process for launching and closing the application after execution."
"The performance and load testing are very good."
"The most valuable aspects of the solution are the font, size, and interface."
"The way it identifies elements is good."
"Has a very smooth process for launching and closing the application after execution."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
 

Cons

"A test case design (schema) module would be nice."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The solution doesn't have a very flexible pricing model."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"The pricing is the constraint."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"There are some compatibility issues with the load standpoint test."
"We have not seen a return on investment yet."
"The charts need to be more detailed and customizable."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
"The first time I customized the solution, it was quite challenging."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
 

Pricing and Cost Advice

"The solution's pricing is too high."
"Our ROI is about $10,000 a year."
"The pricing is pretty reasonable."
"The pricing is a little above average — it could be lower."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"SmartBear TestComplete is an expensive tool."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is fair so I rate it an eight out of ten."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
908,402 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
9%
Financial Services Firm
13%
Construction Company
12%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: July 2026.
908,402 professionals have used our research since 2012.