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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
24th
Ranking in Regression Testing Tools
11th
Ranking in Test Automation Tools
22nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (14th)
 

Mindshare comparison

As of April 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 5.0%, up from 4.8% compared to the previous year. The mindshare of Telerik Test Studio is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
Telerik Test Studio1.8%
Other93.2%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Manager Project Management at Capgemini
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"It allows us to test both desktop and web applications."
"After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete, and they started running again with version 11.11."
"The most valuable feature is the integration with Azure DevOps, as we can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases."
"The solution helps improve the stability of our product; it also decreases the work of our manual quality assurance engineers."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The performance and load testing are very good."
"The object repository is the most valuable feature, as different elements can be identified and reutilized through the repository across other scripts, and the product has a very smooth process for launching and closing the application after execution."
"The most valuable aspects of the solution are the font, size, and interface."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
"The way it identifies elements is good."
"The most valuable aspects of the solution are the font, size, and interface."
"Has a very smooth process for launching and closing the application after execution."
 

Cons

"It is very difficult to have multiple developers when using Name Mapping. You can’t merge all the files and this creates conflicts."
"The solution’s customer support should be improved."
"This tool is also very expensive compared to the similar tools in the market. Price needs to be affordable."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site."
"What is currently missing from this solution is better support for mobile testing."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs."
"The first time I customized the solution, it was quite challenging."
"We have not seen a return on investment yet."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"There are some compatibility issues with the load standpoint test."
"The charts need to be more detailed and customizable."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
 

Pricing and Cost Advice

"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The pricing is pretty reasonable."
"The product is becoming more and more expensive."
"We have a TestComplete 12 license."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The pricing is fair so I rate it an eight out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
Manufacturing Company
16%
Computer Software Company
12%
Financial Services Firm
11%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: March 2026.
886,174 professionals have used our research since 2012.