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SmartBear TestComplete vs Testim comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.6%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.6%
Testim1.9%
Other93.5%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial set-up was exceedingly simple."
"I tell people it is cheaper than ALM with the same features and better UI."
"Possibility of the automated testing, installing plugins and extensions, data-driven testing and debugger."
"This product is quite mature, able to compete with other products in the market, and I would highly recommend it."
"Object Browser is the most powerful feature."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The most valuable feature is the integration with Azure DevOps, as we can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"The stability has been great; we can add stable tests very easily and improve our automation coverage, which allows us to deploy a new version into production every few days with minimum manual labor."
"The product is easy to use."
"We primarily use the solution for business E2E testing, as it is fast and reliable, easy to maintain, and allows for the involvement of QA as well as Dev and BA."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
 

Cons

"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"A test case design (schema) module would be nice."
"The licensing costs are a little bit high and should be reduced."
"It is expensive, and it is difficult to acquire living in Brazil. They should facilitate this."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"I would like to see improved language support, with Python being my first choice."
"The initial setup of SmartBear TestComplete was complex."
"Unfortunately, TestExecute does not enable us to select the Tests that has to be executed."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"The UI could use a better design with a better user experience in mind."
"I get a little bit confused while creating new branches."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"The API testing integration is a bit lacking and can be improved."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
 

Pricing and Cost Advice

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"We have a TestComplete 12 license."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The solution's pricing is too high."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
913,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: September 2026.
913,422 professionals have used our research since 2012.