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SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Number of Reviews
74
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.8%, down from 6.0% compared to the previous year. The mindshare of Testim is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Jun 25, 2024
Used for integration automation, user-based automation, and web automation
We have applications related to power plants, and we use the solution to do integration automation, user-based automation, and web automation The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a…
Dheeraj Bavirisetty - PeerSpot reviewer
Oct 22, 2024
Enhancing automation skills, intuitive, and low-code
We use Testim to automate our testing scripts. I am part of the testing team for a corporate bank in the US, which is my client. We work on building their product, and Testim is used to automate the scripts since it is a low-code automation platform The feature I like most about Testim is the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"The most valuable features are the desktop and mobile modules."
"The product's initial setup phase was easy."
"The solution has a very nice interface."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"It is a strong automation tool for desktop, browser, and API testing."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"It is a highly stable solution."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"The product is easy to use."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"The tool's most valuable feature is the recently added AI feature."
 

Cons

"The learning curve of the solution's user interface is a little high for new users."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"There could be API interfaces with this tool."
"The licensing costs are a little bit high and should be reduced."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The integration tools could be better."
"The UI could use a better design with a better user experience in mind."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"The API testing integration is a bit lacking and can be improved."
"I get a little bit confused while creating new branches."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"There is currently no room for improvement that I can identify as of now."
 

Pricing and Cost Advice

"The pricing is a little above average — it could be lower."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The pricing is pretty reasonable."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The price is less, compared to other products, such as QTP."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The solution is not expensive."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The tool offers a fixed pricing model for our company."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
11%
Government
8%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What needs improvement with SmartBear TestComplete?
The learning curve of the solution's user interface is a little high for new users.
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.