No more typing reviews! Try our Samantha, our new voice AI agent.

SmartBear TestComplete vs Testim comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
6th
Ranking in Test Automation Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.5%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.8%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.5%
Testim1.8%
Other93.7%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"When compared to other tools, it is very simple."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The solution is great as a record and playback tool, and it also has valuable regression testing."
"Customer Service: It's good. Technical Support: It's good."
"The initial setup is pretty easy and it's quick to deploy."
"Regressions and Smoke was done manually in the past, which has been replaced by Automated Testing."
"The most valuable feature of SmartBear TestComplete for me is the image comparison functionality; it quickly detects any changes in the UI."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
"The product is easy to use."
"It is a highly stable solution."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
 

Cons

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"Increased performance with less memory and CPU usage."
"Unfortunately, TestExecute does not enable us to select the Tests that has to be executed."
"There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site."
"The learning curve of the solution's user interface is a little high for new users."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Implementation of screen recording during testing (video recording)."
"This tool is also very expensive compared to the similar tools in the market. Price needs to be affordable."
"The API testing integration is a bit lacking and can be improved."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"Faster scripting would be beneficial, as test creation is faster now."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
"There is currently no room for improvement that I can identify as of now."
 

Pricing and Cost Advice

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"It is approximately $6,000 a year."
"The pricing is pretty reasonable."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The licensing costs are in the range of $1,000 to $3,000."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The solution's pricing is too high."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.