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SmartBear TestComplete vs Testim comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
6th
Ranking in Test Automation Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.5%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.8%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.5%
Testim1.8%
Other93.7%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"The database checkpoints detect problems which are difficult for a human resource to find."
"This has allowed us to make significant product changes, new server deployments, and hosting changes with high confidence."
"TestComplete is simple, it's a very easy-to-use tool."
"We already have the UI smoke test and have integrated to our build system, which runs each day for multiple versions of the product and saves us a lot of time."
"This product is quite mature, able to compete with other products in the market, and I would highly recommend it."
"TestComplete is extremely efficient when it comes to scripting."
"The Object Spy has surpassed any other "spy" tools I have ever used."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"We primarily use the solution for business E2E testing, as it is fast and reliable, easy to maintain, and allows for the involvement of QA as well as Dev and BA."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"The product is easy to use."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
 

Cons

"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs."
"More APIs could be added."
"The initial setup of SmartBear TestComplete was complex."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"Faster scripting would be beneficial, as test creation is faster now."
"I get a little bit confused while creating new branches."
"There is currently no room for improvement that I can identify as of now."
"The API testing integration is a bit lacking and can be improved."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
"In the last couple of months, I have experienced some downtime where it wasn't working."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
 

Pricing and Cost Advice

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution's pricing is too high."
"The pricing is pretty reasonable."
"It is approximately $6,000 a year."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The price is less, compared to other products, such as QTP."
"We have a TestComplete 12 license."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
916,582 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: September 2026.
916,582 professionals have used our research since 2012.