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SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
SmartBear TestComplete enhances testing efficiency, reducing regression test time, achieving ROI in months, and improving client satisfaction with bug-free software.
No sentiment score available
 

Customer Service

No sentiment score available
Sentiment score
7.4
Testim's customer service is responsive and effective, providing quick assistance and high-quality support, especially for technical issues.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Testim offers effective scalability for varying user needs, resolving initial cost challenges and supporting medium organizations and DevOps teams.
 

Stability Issues

No sentiment score available
Sentiment score
7.4
Testim users report high stability and reliability, with minimal issues and unaffected outcomes from numerous code changes.
 

Room For Improvement

Testim requires improvements in UI efficiency, feature customization, comprehensive documentation, stability, and cost effectiveness for enhanced testing capabilities.
 

Setup Cost

Enterprise users find Testim cost-effective, appreciating its fixed pricing model and value compared to competitors with minimal extra costs.
 

Valuable Features

Testim offers record/playback, algorithm support, REST API, CLI integration, and AI features for efficient testing with ease.
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
5th
Ranking in Test Automation Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
12th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.8%, down from 5.9% compared to the previous year. The mindshare of Testim is 2.8%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Dheeraj Bavirisetty - PeerSpot reviewer
Enhancing automation skills, intuitive, and low-code
We use Testim to automate our testing scripts. I am part of the testing team for a corporate bank in the US, which is my client. We work on building their product, and Testim is used to automate the scripts since it is a low-code automation platform The feature I like most about Testim is the…
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
13%
Financial Services Firm
12%
Government
8%
Computer Software Company
20%
Financial Services Firm
10%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
There is currently no room for improvement that I can identify as of now.
 

Learn More

 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: November 2024.
824,067 professionals have used our research since 2012.