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SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
14th
Ranking in Test Automation Tools
10th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.7%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.7%
Testim1.9%
Other93.4%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Object Spy has surpassed any other "spy" tools I have ever used."
"Test items, project variables helps in managing automation suite and scheduling execution."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
"I used different solution afterwards and I can say there is no other product with such great flexibility."
"TestComplete is a good product compared to other options that are on the market."
"If a user is testing behavioral actions, then SmartBear is a very good product to go to."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"It is a highly stable solution."
"The product is easy to use."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
 

Cons

"The licensing costs are a little bit high and should be reduced."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete."
"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"Right now, the product only supports Windows."
"I get a little bit confused while creating new branches."
"The UI could use a better design with a better user experience in mind."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"In the last couple of months, I have experienced some downtime where it wasn't working."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"Faster scripting would be beneficial, as test creation is faster now."
 

Pricing and Cost Advice

"We have a TestComplete 12 license."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The pricing is pretty reasonable."
"The option we chose was around $2,000 USD."
"It comes with a high cost."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The product is becoming more and more expensive."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.