SmartBear TestComplete vs Testim comparison

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SmartBear TestComplete

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Executive Summary

We performed a comparison between SmartBear TestComplete and Testim based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Testim Report (Updated: October 2024).

SmartBear TestComplete vs. Testim

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Helped 816,406 peers since 2012

Categories and Ranking

SmartBear TestComplete

Ranking in Functional Testing Tools

7th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th)

Testim

Ranking in Functional Testing Tools

13th

Ranking in Test Automation Tools

7th

Average Rating

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.8%, down from 6.0% compared to the previous year. The mindshare of Testim is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

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Dheeraj Bavirisetty

Senior Consultant at Eviden France

Enhancing automation skills, intuitive, and low-code

We use Testim to automate our testing scripts. I am part of the testing team for a corporate bank in the US, which is my client. We work on building their product, and Testim is used to automate the scripts since it is a low-code automation platform The feature I like most about Testim is the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."

"The most valuable feature is the integration with Azure DevOps."

"The ease-of-use and quality of the overall product are above average."

"The product has many features."

"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."

"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."

"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."

"TestComplete has strong reporting capabilities. The reports they generate are really good."

More SmartBear TestComplete pros

"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."

"The automating smoke and regression tests have become easier and handier and manual efforts are saved."

"The tool's most valuable feature is the recently added AI feature."

"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."

"The product is easy to use."

"It is a highly stable solution."

"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."

"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."

More Testim pros

Cons

"To bring it up to a 10, I would be looking for the addition of some key functional API testing."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

"The integration tools could be better."

"Headless testing would be a big improvement."

"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."

"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."

"Increased performance with less memory and CPU usage."

More SmartBear TestComplete cons

"The UI could use a better design with a better user experience in mind."

"The API testing integration is a bit lacking and can be improved."

"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."

"There is currently no room for improvement that I can identify as of now."

"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."

"I get a little bit confused while creating new branches."

"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."

"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."

More Testim cons

Pricing and Cost Advice

"The option we chose was around $2,000 USD."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"The solution's pricing is too high."

"It comes with a high cost."

"The pricing is a little above average — it could be lower."

"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."

"The licensing costs are in the range of $1,000 to $3,000."

More SmartBear TestComplete pricing and cost advice

"The solution is not expensive."

"I rate the product’s pricing an eight out of ten compared to other tools."

"The tool offers a fixed pricing model for our company."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

13%

Financial Services Firm

12%

Government

Computer Software Company

19%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

What is your experience regarding pricing and costs for SmartBear TestComplete?

The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.

What needs improvement with SmartBear TestComplete?

The learning curve of the solution's user interface is a little high for new users.

What do you like most about Testim?

The tool's most valuable feature is the recently added AI feature.

What is your experience regarding pricing and costs for Testim?

I rate the product’s pricing an eight out of ten compared to other tools.

What needs improvement with Testim?

There is currently no room for improvement that I can identify as of now.

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Compared 54% of the time

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Compared 25% of the time

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Compared 14% of the time

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Compared 5% of the time

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Compared 2% of the time

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Product Reports

SmartBear TestComplete

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Download Testim product report

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SmartBear

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

Testim is an end-to-end agile testing automation solution which utilizes machine learning for test authoring, execution, and maintenance. Users can create tests in minutes, run thousands of tests in parallel across different browsers, integrate with their existing CI/CD and collaboration tools, and more.

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Microsoft, salesforce, JFrog, USA Today, Globality

SmartBear TestComplete vs. Testim