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SmartBear TestComplete vs Testim comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.6%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.6%
Testim1.9%
Other93.5%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"After TestComplete, we have been able to reduce that time to less than one week."
"Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great."
"Object Browser is the most powerful feature."
"For more than a year, I've been working on automation of functional testing and regression testing using TestComplete, and it is a great tool even though it is hard to learn and use."
"The solution's most valuable aspect is how easy it is to create tests."
"With TestComplete, I can discover bugs faster and easier than testing manually."
"We already have the UI smoke test and have integrated to our build system, which runs each day for multiple versions of the product and saves us a lot of time."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The product is easy to use."
"The Testim technical support is very responsive and worked with a specific team member on the First Databank side to answer hard technical questions and took enhancement requests as needed."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
"The tool's most valuable feature is the recently added AI feature."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
 

Cons

"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"I have used it for Web Application automation and sometimes find difficulties while recognizing dynamically-generated runtime object."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"There could be API interfaces with this tool."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The API testing integration is a bit lacking and can be improved."
"I get a little bit confused while creating new branches."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"In the last couple of months, I have experienced some downtime where it wasn't working."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"The UI could use a better design with a better user experience in mind."
"Faster scripting would be beneficial, as test creation is faster now."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
 

Pricing and Cost Advice

"The price is less, compared to other products, such as QTP."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"SmartBear TestComplete is an expensive tool."
"The pricing is pretty reasonable."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The option we chose was around $2,000 USD."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
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Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
911,602 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: August 2026.
911,602 professionals have used our research since 2012.