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SmartBear TestComplete pros and cons

Vendor: SmartBear

3.8 out of 5

76 reviews
87% willing to recommend

Pros & Cons summary

SmartBear TestComplete offers cross-platform automation for web and UNIX, integrating with Delphi, C#, and Java. It supports Azure DevOps for continuous integration and deployment. Users can automate desktop, browser, and API testing using Python and JavaScript, though error handling is limited. Pricing is high, and it lacks native Git integration. Cross-browser compatibility issues with Edge and Chrome, stability problems, and challenging test logs are drawbacks for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SmartBear TestComplete offers cross-platform automation capabilities, including web, UNIX, and other systems.

It provides integration with Azure DevOps for continuous integration and deployment.

The tool is known for its ease of maintenance, with features like self-healing, which reduce the need for ongoing upkeep.

TestComplete supports various programming languages, making it easy to manage projects with libraries in Python, JavaScript, and C#.

SmartBear TestComplete has strong reporting capabilities and allows for scalable test suite creation and execution.

CONS

SmartBear TestComplete faces challenges with stability and occasional crashes, affecting reliability during usage.

Error handling and API testing features require significant improvement to enhance test management.

Integration issues are present, notably with Jenkins, Git, and other test management tools, limiting seamless workflow processes.

The pricing of SmartBear TestComplete is high, posing a constraint for potential users seeking cost-effective options.

The TestComplete Executor log file is difficult to read when large, complicating test log analysis for users.

SmartBear TestComplete Pros review quotes

Sr. Software Quality Consultant at a tech services company with 501-1,000 employees

Aug 10, 2015

Regressions and Smoke was done manually in the past, which has been replaced by Automated Testing.

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QA Automation Engineer with 501-1,000 employees

Aug 13, 2015

To me, the Object Browser has proven to be the most valuable feature of this product.

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QA Automation Lead at a tech services company with 501-1,000 employees

Aug 24, 2017

It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.

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SmartBear TestComplete

Free Report: SmartBear TestComplete Reviews and More

Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

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Software Developer at a retailer with 1,001-5,000 employees

Aug 24, 2017

The ability to run a whole suite of tests automatically (which we did overnight).

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Principal Software Engineer - Automation at a tech services company with 10,001+ employees

Aug 19, 2015

Object Browser is the most powerful feature.

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Mobile QA Developer at a tech vendor

Aug 19, 2015

Mainly, when we did an evaluation and comparison, TestComplete had two big advantages - Good technology support Relatively low price in comparison to other vendor tools

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Test Engineering Team Leader at a consultancy with 501-1,000 employees

Aug 20, 2015

Using TestComplete I was able to immediately (after installation) begin coding regression tests for available functionality.

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Assistant Manager - Quality Control at a tech services company with 1,001-5,000 employees

Aug 21, 2015

It helped to automate all the possible functional test cases which I previously used to do by manual testing.

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Quality Assurance Automation Development Engineer at a manufacturing company with 1,001-5,000 employees

Aug 23, 2015

The Object Spy has surpassed any other "spy" tools I have ever used.

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Quality Assurance Practice Leader with 51-200 employees

Sep 20, 2015

Test automation with TestComplete significantly (estimated 80%) reduced the regression timeline for a complex AUT with a large number of test cases.

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SmartBear TestComplete Cons review quotes

Sr. Software Quality Consultant at a tech services company with 501-1,000 employees

Aug 10, 2015

The web testing framework of TestComplete is not very helpful for an Automation Engineer; it requires the same effort as Selenium, and in most cases, Selenium proves to be a better testing tool for web-based testing.

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QA Automation Engineer with 501-1,000 employees

Aug 13, 2015

A major part of the product that needs improvement is the licenser.

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QA Automation Lead at a tech services company with 501-1,000 employees

Aug 24, 2017

The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.

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SmartBear TestComplete

Free Report: SmartBear TestComplete Reviews and More

Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,933 professionals have used our research since 2012.

Software Developer at a retailer with 1,001-5,000 employees

Aug 24, 2017

We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.

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Principal Software Engineer - Automation at a tech services company with 10,001+ employees

Aug 19, 2015

There often are issues with web test execution.

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Mobile QA Developer at a tech vendor

Aug 19, 2015

TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs.

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Test Engineering Team Leader at a consultancy with 501-1,000 employees

Aug 20, 2015

I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement.

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Assistant Manager - Quality Control at a tech services company with 1,001-5,000 employees

Aug 21, 2015

I have used it for Web Application automation and sometimes find difficulties while recognizing dynamically-generated runtime object.

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Quality Assurance Automation Development Engineer at a manufacturing company with 1,001-5,000 employees

Aug 23, 2015

I would like to see improved language support, with Python being my first choice.

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Quality Assurance Practice Leader with 51-200 employees

Sep 20, 2015

Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support.

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Product Categories

Product Categories

Test Automation Tools

Functional Testing Tools

Regression Testing Tools

Popular Comparisons

Popular Comparisons

Tricentis Tosca vs SmartBear TestComplete

OpenText Functional Testing vs SmartBear TestComplete

Katalon Studio vs SmartBear TestComplete

BrowserStack vs SmartBear TestComplete

Sauce Labs vs SmartBear TestComplete

Eggplant Test vs SmartBear TestComplete

Ranorex Studio vs SmartBear TestComplete

BlazeMeter vs SmartBear TestComplete

Perfecto vs SmartBear TestComplete

Selenium HQ vs SmartBear TestComplete

Worksoft Certify vs SmartBear TestComplete

UiPath Test Cloud vs SmartBear TestComplete

TestMu AI (Formerly LambdaTest) vs SmartBear TestComplete

Testim vs SmartBear TestComplete

Parasoft SOAtest vs SmartBear TestComplete

See all alternatives

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