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SmartBear TestComplete pros and cons

Vendor: SmartBear
3.8 out of 5
4,165 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

SmartBear TestComplete offers cross-platform automation capabilities across web, UNIX, and other systems, saving time through cross-browser compatibility by reducing script rewriting for different browsers.
SmartBear TestComplete supports integration with Selenium and Azure DevOps, enhancing testing flexibility and continuous integration processes.
The tool's object mapping enables comprehensive interaction with elements on Windows, while the self-healing feature reduces maintenance and allows support for different programming languages such as Python, JavaScript, and C#.
SmartBear TestComplete’s automation enhances testing stability, offering valuable regression testing and scalability with strong reporting capabilities and a useful tagging system for efficient test management.
The ease of initial setup, maintenance of tests, and the ability to handle a wide range of stacks, including Delphi, C#, Java, and web applications, make SmartBear TestComplete a versatile testing tool.

CONS

SmartBear TestComplete has a number of stability issues, including frequent crashes and difficulty when connecting to SourceSafe.
Integration capabilities of SmartBear TestComplete are weak, particularly with Jenkins and test management tools like Inflectra.
Error handling features and support for naming mapping in SmartBear TestComplete are considered limited and unclear.
SmartBear TestComplete lacks native support for HTTP requests on Restful services, only supporting SOAP web services.
TestComplete's pricing and licensing approach are considered high and restrictive, with increased costs and limited machine availability per subscription.
 

SmartBear TestComplete Pros review quotes

MM
Feb 13, 2021
In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great.
George Mahlangu - PeerSpot reviewer
Apr 18, 2024
TestComplete has strong reporting capabilities. The reports they generate are really good.
JM
Jul 21, 2017
It allows us to test both desktop and web applications.
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
RY
Jul 5, 2020
The reporting is ready to use and doesn't require any setup.
PB
Oct 27, 2023
This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful.
SJ
Sep 26, 2022
The product has many features.
Anushka Wickramaratne - PeerSpot reviewer
May 13, 2024
The product's initial setup phase was easy.
VP
Aug 27, 2021
The initial setup is pretty easy and it's quick to deploy.
reviewer1331715 - PeerSpot reviewer
Nov 4, 2020
TestComplete is simple, it's a very easy-to-use tool.
it_user372528 - PeerSpot reviewer
Aug 25, 2017
Selenium integration.
 

SmartBear TestComplete Cons review quotes

MM
Feb 13, 2021
To bring it up to a 10, I would be looking for the addition of some key functional API testing.
George Mahlangu - PeerSpot reviewer
Apr 18, 2024
Headless testing would be a big improvement.
JM
Jul 21, 2017
It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing).
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
RY
Jul 5, 2020
The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.
PB
Oct 27, 2023
At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.
SJ
Sep 26, 2022
The pricing is the constraint.
Anushka Wickramaratne - PeerSpot reviewer
May 13, 2024
In scenarios where two of our engineers work on the same task, merging codes is a bit difficult.
VP
Aug 27, 2021
If that engine could better identify more XPaths automatically and make the process more flexible, that would be better.
it_user372528 - PeerSpot reviewer
Aug 25, 2017
Error handling features in the tool are a little limited.
VN
Feb 5, 2020
The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.