BrowserStack vs SmartBear TestComplete comparison

BrowserStack

Read 25 BrowserStack reviews

8,509 Views
6,674 Comparison Views

100% willing to recommend

SmartBear TestComplete

Read 72 SmartBear TestComplete reviews

5,534 Views
3,901 Comparison Views

86% willing to recommend

BrowserStack

SmartBear TestComplete

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BrowserStack and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BrowserStack vs. SmartBear TestComplete Report (Updated: May 2024).

Buyer's Guide

BrowserStack vs. SmartBear TestComplete

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

BrowserStack

Ranking in Functional Testing Tools

4th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartBear TestComplete

Ranking in Functional Testing Tools

10th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Regression Testing Tools (6th), Test Automation Tools (7th)

Market share comparison

As of June 2024, in the Functional Testing Tools category, the market share of BrowserStack is 12.8% and it increased by 49.7% compared to the previous year. The market share of SmartBear TestComplete is 3.8% and it decreased by 32.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Unique Categories:

No other categories found

Regression Testing Tools

8.1%

Test Automation Tools

5.0%

Featured Reviews

Ofeli Avetisyan

Manual QA Engineer at Tidepool labs Europe

Apr 2, 2024

Incredibly useful for our mobile testing needs, including integrations

For my project, we utilize a VPN and BrowserStack for testing. This allows me to test our website across various browsers and platforms, including different versions of iOS, Android, and web browsers. It ensures that our website functions correctly across different environments and devices…

Read full review

PUSHPARAJAN-BALASUBRAMANIAN

Software Test Manager at ISUZU

Oct 27, 2023

A UI test automation tool that lets you test every desktop, web, and mobile application

At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that it offers full device capability."

"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."

"The product's initial setup phase was not very difficult."

"Testing across devices and browsers without maintaining that inventory is invaluable."

"BrowserStack's best feature is browser testing across different platforms, including mobile."

"It's helpful for me to test on different devices."

"The speed of the solution and its performance are valuable."

"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."

More BrowserStack pros

"The most valuable feature of this solution is regression testing tools."

"The database checkpoints detect problems which are difficult for a human resource to find."

"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."

"The ease-of-use and quality of the overall product are above average."

"The solution is mainly stable."

"The most valuable features are the desktop and mobile modules."

"Customer service and technical support responsiveness are high. Everyone is very professional."

"Test items, project variables helps in managing automation suite and scheduling execution."

More SmartBear TestComplete pros

Cons

"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."

"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."

"I would like to see clearer visibility."

"BrowserStack operates at a slow pace, it could improve by making it faster."

"We are struggling to do local testing."

"BrowserStack should work on its Internet connectivity although issues only occur occasionally."

"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."

More BrowserStack cons

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

"Headless testing would be a big improvement."

"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."

"What is currently missing from this solution is better support for mobile testing."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

More SmartBear TestComplete cons

Pricing and Cost Advice

"This solution costs less than competing products."

"Compared to other solutions, BrowserStack is one of the cheapest."

"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."

"The price of BrowserStack is high."

"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."

"BrowserStack could have a better price, but good things have a price."

"The price is fine."

"Our ROI is about $10,000 a year."

"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"SmartBear TestComplete is an expensive tool."

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."

"The option we chose was around $2,000 USD."

"The product is becoming more and more expensive."

"The licensing costs are in the range of $1,000 to $3,000."

More SmartBear TestComplete pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Retailer

Computer Software Company

19%

Manufacturing Company

12%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BrowserStack?

The product's initial setup phase was not very difficult.

See all answers

What is your experience regarding pricing and costs for BrowserStack?

My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.

See all answers

What needs improvement with BrowserStack?

I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.

See all answers

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.

See all answers

What needs improvement with SmartBear TestComplete?

Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests he...

See all answers

Comparisons

LambdaTest vs BrowserStack

Compared 34% of the time

Sauce Labs vs BrowserStack

Compared 24% of the time

Perfecto vs BrowserStack

Compared 22% of the time

Tricentis Tosca vs BrowserStack

Compared 4% of the time

More BrowserStack Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 19% of the time

Katalon Studio vs SmartBear TestComplete

Compared 11% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 9% of the time

OpenText UFT One vs SmartBear TestComplete

Compared 8% of the time

froglogic Squish vs SmartBear TestComplete

Compared 7% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

BrowserStack

June 2024

Download BrowserStack product report

Buyer's Guide

SmartBear TestComplete

May 2024

Download SmartBear TestComplete product report

Learn More

BrowserStack

SmartBear

Overview

BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

BrowserStack vs. SmartBear TestComplete

May 2024

Free Report: BrowserStack vs. SmartBear TestComplete

Find out what your peers are saying about BrowserStack vs. SmartBear TestComplete and other solutions. Updated: May 2024.

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