Try our new research platform with insights from 80,000+ expert users

BrowserStack vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
3rd
Average Rating
8.0
Number of Reviews
25
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of November 2024, in the Functional Testing Tools category, the mindshare of BrowserStack is 11.4%, up from 10.7% compared to the previous year. The mindshare of SmartBear TestComplete is 4.8%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the model device factory for iOS and Android devices."
"The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials."
"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."
"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
"The product guides and resources are extensive and very helpful."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"The speed of the solution and its performance are valuable."
"It is a scalable solution."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The most valuable features are the desktop and mobile modules."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"You can record your actions and play them back later."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
 

Cons

"Connectivity can sometimes mar the testing experience."
"If you are inactive for 30 minutes, the solution will close."
"We are struggling to do local testing."
"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"There is some stability issue in the product, making it in areas where improvements are required."
"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"Product is not stable enough and it crashes often."
"The learning curve of the solution's user interface is a little high for new users."
"Increased performance with less memory and CPU usage."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"One notable drawback is the absence of native integration with Git."
 

Pricing and Cost Advice

"This solution costs less than competing products."
"BrowserStack could have a better price, but good things have a price."
"The price of BrowserStack is high."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"Compared to other solutions, BrowserStack is one of the cheapest."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The price is fine."
"SmartBear TestComplete is an expensive tool."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The solution's pricing is too high."
"Our ROI is about $10,000 a year."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What needs improvement with SmartBear TestComplete?
The learning curve of the solution's user interface is a little high for new users.
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about BrowserStack vs. SmartBear TestComplete and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.