BrowserStack vs CrossBrowserTesting comparison

BrowserStack and SmartBear are both solutions in the Functional Testing Tools category. BrowserStack is ranked #3 with an average rating of 7.9, while SmartBear is ranked #28. BrowserStack holds a 11.4% mindshare in FT, compared to SmartBear’s 0.9% mindshare. Additionally, 100% of BrowserStack users are willing to recommend the solution, compared to 100% of SmartBear users who would recommend it.

BrowserStack

Read 25 BrowserStack reviews

7,395 Views
6,070 Comparison Views

100% willing to recommend

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

850 Views
669 Comparison Views

100% willing to recommend

BrowserStack

CrossBrowserTesting

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BrowserStack vs. CrossBrowserTesting Report (Updated: November 2024).

Buyer's Guide

BrowserStack vs. CrossBrowserTesting

November 2024

Download the complete report

Helped 816,406 peers since 2012

Categories and Ranking

BrowserStack

Ranking in Functional Testing Tools

3rd

Average Rating

8.0

Number of Reviews

Ranking in other categories

AI-Augmented Software-Testing Tools (1st)

CrossBrowserTesting

Ranking in Functional Testing Tools

28th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Functional Testing Tools category, the mindshare of BrowserStack is 11.4%, up from 10.7% compared to the previous year. The mindshare of CrossBrowserTesting is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Featured Reviews

ANand Kale

Sr Practice Lead - Business and Experience Transformation at Peristent Systems

Good in the area of automation and offers a high test coverage to users

I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.

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Michael Hutchison

Web Specialist at Mayo Clinic

Static screenshots are the feature most often used, because they are a simple method of detecting problems

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."

"The speed of the solution and its performance are valuable."

"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."

"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."

"BrowserStack's best feature is browser testing across different platforms, including mobile."

"Testing across devices and browsers without maintaining that inventory is invaluable."

"Local testing for products with no public exposure is an advantage in development."

"It is a scalable solution."

More BrowserStack pros

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."

"With screenshots, I can quickly verify a page looks universally good in minutes."

"I can run a page through the screenshot tool, then send a URL with the results to my team."

"The ability to choose from many devices is the best feature."

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."

"I have found CrossBrowserTesting to be scalable."

"Video recording of the script running in a cloud server."

More CrossBrowserTesting pros

Cons

"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."

"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."

"The solution is slow."

"I would like for there to be more integration with BrowserStack and other platforms."

"BrowserStack operates at a slow pace, it could improve by making it faster."

"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."

"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."

More BrowserStack cons

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"This solution would benefit from faster testing and support for more devices."

"I have had quite a few issues trying to use a virtual machine to test our application on."

"Sometimes, some of their instances fail, particularly in older versions of browsers."

"We had some issues with the onboarding process and the cloud conductivity could improve."

"There should be more detailed training on CrossBrowserTesting."

More CrossBrowserTesting cons

Pricing and Cost Advice

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."

"The price is fine."

"The price of BrowserStack is high."

"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."

"BrowserStack could have a better price, but good things have a price."

"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."

"Compared to other solutions, BrowserStack is one of the cheapest."

"This solution costs less than competing products."

"SmartBear offers bundles of products that work together."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"CrossBrowserTesting offered the best value for its price."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Retailer

Computer Software Company

24%

Financial Services Firm

15%

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BrowserStack?

The product's initial setup phase was not very difficult.

See all answers

What is your experience regarding pricing and costs for BrowserStack?

My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.

See all answers

What needs improvement with BrowserStack?

I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.

See all answers

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Comparisons

Sauce Labs vs BrowserStack

Compared 28% of the time

LambdaTest vs BrowserStack

Compared 27% of the time

Perfecto vs BrowserStack

Compared 24% of the time

Tricentis Tosca vs BrowserStack

Compared 5% of the time

Selenium HQ vs BrowserStack

Compared 2% of the time

More BrowserStack Competitors

Tricentis Tosca vs CrossBrowserTesting

Compared 22% of the time

Sauce Labs vs CrossBrowserTesting

Compared 13% of the time

Bitbar vs CrossBrowserTesting

Compared 12% of the time

More CrossBrowserTesting Competitors

Product Reports

Buyer's Guide

BrowserStack

November 2024

Download BrowserStack product report

Buyer's Guide

CrossBrowserTesting

November 2024

Download CrossBrowserTesting product report

Learn More

BrowserStack

SmartBear

Overview

BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

Buyer's Guide

BrowserStack vs. CrossBrowserTesting

November 2024

Free Report: BrowserStack vs. CrossBrowserTesting

Find out what your peers are saying about BrowserStack vs. CrossBrowserTesting and other solutions. Updated: November 2024.

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816,406 professionals have used our research since 2012.

See our BrowserStack vs. CrossBrowserTesting report.

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We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.