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BrowserStack vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (18th)
 

Mindshare comparison

As of October 2025, in the Functional Testing Tools category, the mindshare of BrowserStack is 10.0%, down from 11.0% compared to the previous year. The mindshare of Sauce Labs is 5.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
BrowserStack10.0%
Sauce Labs5.5%
Other84.5%
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"The speed of the solution and its performance are valuable."
"It's helpful for me to test on different devices."
"The product guides and resources are extensive and very helpful."
"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"I have found that BrowserStack is stable."
"The integration is very good."
"Easy to integrate with the other platform for tracking purposes."
"It has significantly enhanced our testing accuracy by approximately 50%."
"It provides zero maintenance browser instances."
"It has a wide assortment of platforms."
"Allows us to do JIRA Cloud and BambooHR Integration."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
 

Cons

"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"The solution is slow."
"I would like to see clearer visibility."
"There is room for improvement in pricing."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
"Progress towards reducing application testing time can be made."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
 

Pricing and Cost Advice

"The price is fine."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"This solution costs less than competing products."
"Compared to other solutions, BrowserStack is one of the cheapest."
"BrowserStack could have a better price, but good things have a price."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price of BrowserStack is high."
"We have an enterprise account; it has worked great for our needs."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"It is an expensive tool."
"We did initially go with Sauce Labs because of the pricing and integration."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
8%
University
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
In terms of improvements, they can make it snappier. Everything kind of works. They have locked down the phones, which is problematic because there are some test cases that require access to things...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about BrowserStack vs. Sauce Labs and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.