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Perfecto vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Functional Testing Tools
16th
Ranking in Test Automation Tools
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (16th), Mobile App Testing Tools (4th)
Sauce Labs
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Functional Testing Tools category, the mindshare of Perfecto is 4.3%, down from 5.5% compared to the previous year. The mindshare of Sauce Labs is 5.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Sauce Labs5.6%
Perfecto4.3%
Other90.1%
Functional Testing Tools
 

Featured Reviews

Glenford John - PeerSpot reviewer
Saves us $2.6 million per year, provides more efficient testing, and helps us strengthen relationships with vendors
The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable. Perfecto is great at executing cross-platform testing. From a carrier perspective, it's all mobile, but we also have web applications. We used to be able to test on Symbian, Windows OS, Android, and iOS. Today, we can go on a big screen and test on Chrome, Firefox, Explorer, and other browsers. My team leverages Perfecto's reporting and analytics. When we start stress testing an application, we can look at all the reporting that comes from that, and we can tell at what part of the day the app is performing better. Our analytics are very important to us. Presentations are important, so it's good to have reports with graphs that show the time of day or how the app was performing for months at a time. We use those reports to screen capture, go with the data, and to show to upper management. We can do a comparison of one version performance to another version of the application or device performance. We utilize Perfecto's cloud-based lab to test across devices, browsers, and OSs. We are a carrier, so we have our devices with different OS versions of devices. Right now, it's mostly just Apple and Androids. Back in the day, they had many different versions of the OS, but the only other thing on top of that is web-based browsers. We don't test Linux, which is an operating system of Windows. We don't use Perfecto's cloud. We use our own devices because we test on only our organization's devices. Unless we do some kind of competitive analysis, it's not really a test; it's just a comparison to see how other solutions compare to ours. The range of open-source technologies that Perfecto supports is great. I have a team of contractors that report to me and do all the testing for our organization, and that team turns over every couple of years. We mostly utilize the in-house automation that is available for anyone who isn't a great programmer. They have support for all these other drivers, and they have something for non-programmers who want to automate their work, which is amazing.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"One of the good things about Perfecto is the scalability that it provides."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"I never faced any issues with the stability."
"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"It provides zero maintenance browser instances."
 

Cons

"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"It is slow compared to physical device testing. The interactive speed could be improved."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"Integration with Github, as well as several other similar tools, could be improved."
 

Pricing and Cost Advice

"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"It's definitely on the higher end of prices for this type of service."
"This is an expensive solution compared to others, by 30% to 40%."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Trial the product and see if it suits your needs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"We pay for a specific number of VMs."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"We have an enterprise account; it has worked great for our needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
16%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Also Known As

Perfecto Mobile, Perfecto Web
No data available
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Perfecto vs. Sauce Labs and other solutions. Updated: August 2025.
867,497 professionals have used our research since 2012.