We performed a comparison between HeadSpin and Perfecto based on real PeerSpot user reviews.
Find out in this report how the two Mobile App Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable features of the product are the performance parameters it gives us."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"The most valuable feature is automated testing."
"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"The quality of our software has improved since we implemented this solution."
"One of the good things about Perfecto is the scalability that it provides."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Support and pricing could be improved."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
HeadSpin is ranked 7th in Mobile App Testing Tools with 6 reviews while Perfecto is ranked 3rd in Mobile App Testing Tools with 23 reviews. HeadSpin is rated 8.0, while Perfecto is rated 8.4. The top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". On the other hand, the top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". HeadSpin is most compared with BrowserStack, Sauce Labs, pCloudy, AWS Device Farm and Tricentis Tosca, whereas Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and Tricentis Tosca. See our HeadSpin vs. Perfecto report.
See our list of best Mobile App Testing Tools vendors and best Functional Testing Tools vendors.
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