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Eggplant Test vs Perfecto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Test Management Tools (11th), Digital Experience Monitoring (DEM) (10th)
Perfecto
Ranking in Test Automation Tools
13th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (10th), Functional Testing Tools (11th), Mobile App Testing Tools (3rd)
 

Mindshare comparison

As of February 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.6%, up from 2.9% compared to the previous year. The mindshare of Perfecto is 2.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Roland Castelino - PeerSpot reviewer
Its reporting allows us to have a clear view regarding what tests have been executed
The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature. We leverage Perfecto’s reporting and analytics a lot. From the CI Dashboard, it is mainly the status, which is the past, failure count, and time consumption, e.g., how much time did an average test or script take? Along with that, it provides the historical view compared to the previous result, e.g., am I a pass or fail? Also, the stack trace is very important. Whenever a pass occurs, we don't look beyond that. However, whenever a failure occurs, the stack trace information that it gives us is pretty critical for us when figuring out where failures lie. It gives a summary for the pass/fail count, total test count, the historical view, time consumption for each test as well as the total tests, and the stack rate of the failure. Perfecto's analytics are very important since we use them on a daily basis. We run our executions daily. After every execution, we pull information from the Perfecto reporting system and share that with our stakeholders. Having this information accurately reported is pretty important for us, so everybody is aware of the current status of the product. That way, we can evaluate the health of the product or environment against that which has been executed. Therefore, it helps make those real-time decisions and highlights the impact to the business. I found Perfecto to be pretty easy to use while executing against cross-platforms. The main reason is because the same script or test automation where we execute on multiple platforms has minimal changes that I need to do. Also, it is easy for me to set up an execution on one platform, then on another platform, either in parallel or one after the other. Parallel opportunities save me time. Once the execution has been completed across these different configurations, I can always check and compare, e.g., what are the differences and consistencies? We utilize Perfecto’s cloud-based lab to test across devices, browsers, and OSs. I use it occasionally for manual testing. Though, there are other team members who use it more frequently than I do. I use it mainly for executing my automated tests. We have the Perfecto lab, cloud devices, and machines. I can program my test to execute against any of those devices, which gives me more confidence in my product. I can compare and see how my product or application functionally behaves across these different devices and from a UI point of view, which helps me a lot. The device lab is extremely important to our testing operations. We rely on having multiple devices up and running all the time. Whenever we kick off an execution, there are multiple reasons why executions may get triggered: * CodeCommit * A scheduled job. * Might be on-demand by any stakeholder. We need the lab to be available, as we need devices up and running for executions to take place. Also, the devices help since they allow us to have parallel execution, and not just wait for a sequential device to become free and available. Therefore, volume is definitely key. It also gives us an opportunity to compare execution across platforms in that space. It is extremely important to you that the lab provides same-day access to new devices since we analyze that data every single day after execution. Perfecto provides their own framework called Quantum Framework. That is one option. The other option is, if I want to have my own framework, I can have a Java-based Maven project, take a Selenium library, AppiumLibrary, and REST Assured library, and utilize the open-source framework. It is easy for us to connect to Perfecto, no matter what framework we use, as long as it has these core libraries in it. I can design and structure it any way that I want. The execution will happen in Perfecto no matter what since they have support for these tools or libraries. It is pretty neat that way. We are not dependent on using just one particular framework to use Perfecto. While there are still some framework limitations, there is the opportunity to use multiple, different open-source frameworks, then pass the execution to Perfecto. We can use most frameworks, then design and craft it any way that we want, then just pass the execution to Perfecto.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"It provides very strong cross-platform support."
"Good text reading ability."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."
 

Cons

"It has low productivity."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"A step forward would be to have event support, because it is more or less linear at the moment."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"The monitoring features, in particular network traffic monitoring, could be improved."
"It is slow compared to physical device testing. The interactive speed could be improved."
"We have had some issues with performance, which is something that should be improved."
 

Pricing and Cost Advice

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Eggplant Test is a very expensive solution."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"This is an expensive solution compared to others, by 30% to 40%."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"It's definitely on the higher end of prices for this type of service."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Comparisons

 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about Eggplant Test vs. Perfecto and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.