We did see a massive return on investment from using Eggplant.
Eggplant Test enhances GUI testing with automation, code generation from flowcharts, and OCR capabilities for precise application recognition. Despite user satisfaction from quick support, limitations include lack of comprehensive reporting, VPN setup issues, absence of a free trial, and challenges in finding skilled talent in India. Performance needs improvement due to slower execution and reliance on a two-system architecture, which has affected some purchasing decisions.