OpenText UFT Developer and Eggplant Test compete in the automated testing tools category. Eggplant Test appears to have the upper hand due to its advanced image and OCR recognition capabilities, which are beneficial for testing across various platforms and devices.
Features: OpenText UFT Developer offers strong integration capabilities, supports multiple programming languages such as Java and C#, and facilitates testing across different platforms appealing to both novices and experienced users. Eggplant Test is noted for its advanced image and OCR recognition, making it valuable for automating intricate GUI tasks efficiently across multiple devices and platforms.
Room for Improvement: OpenText UFT Developer could enhance integration capabilities with third-party tools, support for parallel execution across browsers, and its licensing costs could be more competitive. Eggplant Test could improve its user interface, ease of scripting, support for more diverse programming languages, and real-time event handling
Ease of Deployment and Customer Service: Both OpenText UFT Developer and Eggplant Test offer deployment options on-premises and public cloud, providing flexibility. OpenText UFT Developer receives mixed reviews for technical support, with some delays reported. Eggplant Test's support is generally good though the initial setup can be cumbersome, and both products need improved documentation and quicker response times from support teams.
Pricing and ROI: Both UFT Developer and Eggplant Test are expensive, with high licensing fees potentially unsuitable for small companies. OpenText UFT Developer offers various licensing models with decreasing costs per capita as usage increases. Eggplant Test's premium cost model balances absence of additional fees, and both products yield significant ROI when widely adopted by larger enterprises.
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