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Eggplant Test vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
6.5
Eggplant Test scales well with licensing considerations, supporting broad platforms but limited by language support and performance issues.
No sentiment score available
 

Valuable Features

Sentiment score
7.9
Eggplant Test provides cross-platform automation with AI-driven features, including object recognition, OCR, and seamless modular scripting.
No sentiment score available
 

Room For Improvement

Sentiment score
4.1
Eggplant Test needs enhancements in usability, integration, interface intuitiveness, multi-language compatibility, stability, and updated documentation with training.
No sentiment score available
 

Stability Issues

Sentiment score
6.7
Eggplant Test is generally stable with quick support, though some users report connectivity issues, crashes, and Linux compatibility challenges.
No sentiment score available
 

Customer Service

Sentiment score
8.3
Eggplant Test's customer service is generally quick and knowledgeable, but response times vary, especially for overseas support.
No sentiment score available
 

Setup Cost

Sentiment score
6.9
Eggplant Test is costly, ideal for large enterprises with high initial costs, offering integration, stability, and minimal hardware expenses.
No sentiment score available
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Test Management Tools (7th), Digital Experience Monitoring (DEM) (6th)
Sauce Labs
Ranking in Test Automation Tools
15th
Average Rating
8.8
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (12th)
 

Mindshare comparison

As of November 2024, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.5%, up from 3.0% compared to the previous year. The mindshare of Sauce Labs is 3.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Savio De Souza - PeerSpot reviewer
Enables us to have a fully functional CI/CD process while saving time and cutting down on the training required for individual testers
When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched. We got around that by purchasing more seats, tinkering with some of the virtualization pieces, and scaling. Now we don't have that issue, because we scaled back the offshore team significantly, so when we run it overnight, there's really no effect. We come in the next morning and review the results. It doesn't affect the overall business or the offshore team. There were also some bottlenecks because of the amount of time testing takes, so we started using more tunnels and running it in parallel. That was the main issue that we faced initially, but now that it's all set up, we're good to go. We were struggling with the volume of tests, and Sauce Labs suggested we run everything in parallel. Sauce Labs isn't lacking any features that we want, and it has several we're not using, like mobile and API testing. They've also introduced a ton more features since we launched, so I don't see anything missing on their end.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What do you like most about Eggplant Digital Automation Intelligence?
The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
What needs improvement with Eggplant Digital Automation Intelligence?
Eggplant Digital Automation Intelligence could improve by lowering the price.
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Eggplant Test vs. Sauce Labs and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.