Sauce Labs and Eggplant Test compete in the software testing category. Sauce Labs appears to have the upper hand due to its extensive features, cloud-based deployment options, and customer satisfaction.
Features: Sauce Labs provides video recording, test parallelization, and cloud-based scaling. It supports multiple environments without local setup and offers a comprehensive API for retrieving test results. Eggplant Test is known for image recognition capabilities, versatile scripting for cross-platform testing, and is focused on visual testing along with RPA applications.
Room for Improvement: Users suggest Sauce Labs should improve its speed, reduce lag, enhance documentation, and expand real device support. For Eggplant Test, users recommend simplifying scripting interfaces, boosting performance, and adding more standardized testing actions to decrease the learning curve.
Ease of Deployment and Customer Service: Sauce Labs offers both public and private cloud deployments, noted for swift implementation and exceptional customer support. Eggplant Test primarily offers on-premises deployment with similar customer service satisfaction but needs improved technical support responsiveness.
Pricing and ROI: Sauce Labs is considered to have justified pricing due to its capabilities, though some users find a pay-per-use model could be beneficial. It provides ROI through efficient multi-device testing and flexibility. Eggplant Test is perceived as expensive, challenging for smaller companies, yet offers good ROI through its broad testing scope and reliability at scale.
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Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.
Sauce Labs Features
Sauce Labs has many valuable key features. Some of the most useful ones include:
Sauce Labs Benefits
There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.
Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”
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