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Eggplant Test vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.
Sentiment score
7.5
OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
7.7
Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.
Sentiment score
6.2
Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.
Eggplant Test offers 24x7 support.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
5.9
Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.
Sentiment score
7.2
OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
6.4
Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.
Sentiment score
6.5
Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.
OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
 

Setup Cost

Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.
OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
 

Valuable Features

Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.
OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
12th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th)
OpenText UFT One
Ranking in Test Automation Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (6th)
 

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.6%, up from 3.1% compared to the previous year. The mindshare of OpenText UFT One is 10.0%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Don Ingerson - PeerSpot reviewer
With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results
With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Healthcare Company
11%
Computer Software Company
9%
Financial Services Firm
18%
Manufacturing Company
15%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Eggplant Test vs. OpenText UFT One and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.