OpenText UFT One and Eggplant Test compete in the field of automated testing tools. OpenText UFT One seems to have the upper hand due to its extensive technology support and advanced automation features, which cater to more environments compared to Eggplant Test's reliance on image recognition.
Features: OpenText UFT One offers AI-based automation, data-driven testing, and enhanced object recognition, supporting technologies like Oracle, SAP, and more. It also supports diverse platforms, including web and mobile environments. Eggplant Test excels in image and OCR-based testing, allowing for effective testing in non-standard environments and supports cross-platform testing with a different, image-centric approach.
Room for Improvement: OpenText UFT One users seek reduced resource consumption, enhanced cross-browser compatibility, and better support for newer programming languages. Eggplant Test users point out challenges with its scripting language and a steep learning curve, along with cost concerns and integration challenges.
Ease of Deployment and Customer Service: OpenText UFT One can be deployed on-premises and private clouds, with technical support noted to be effective but slow at times. Eggplant Test is mainly on-premises with public cloud options, receiving mixed reviews on customer service, with third-party vendors providing satisfactory support.
Pricing and ROI: OpenText UFT One is perceived as having high licensing costs, yet it delivers significant ROI through broad automation capabilities. Eggplant Test also carries a high price, making it more viable for larger enterprises that need to automate complex testing scenarios efficiently.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
Eggplant Test offers 24x7 support.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
The tool can be installed on all computers used by developers or test automation engineers.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
It's cheaper than Tricentis Tosca but more expensive than some others.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
The OpenText solution is the best of breed and the best solution on the market for large customers.
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