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BrowserStack pros and cons

Vendor: BrowserStack
4.0 out of 5
Badge Ranked 1
1,080 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

BrowserStack allows testing across devices and browsers without maintaining inventory, adding significant flexibility.
Its extensive product guides and resources are very helpful for users.
The platform offers parallel and cross-browser testing, enabling tests on multiple browsers or devices simultaneously.
Local testing for products with no public exposure benefits development processes.
BrowserStack supports scalable testing experiences with no lagging and jittering.

CONS

BrowserStack lacks sufficient integration with other platforms and testing frameworks, such as JIRA and Robot, limiting its utility for users.
Connectivity issues occasionally interfere with testing processes, affecting reliability and performance, especially on mobile devices.
Customer support is inadequate, with users experiencing slow responses and insufficient assistance in implementing and exploring the platform.
Pricing is considered high, particularly impacting users in regions like Mexico.
Payment options are limited as only credit cards are accepted, causing difficulties for some users.
 

BrowserStack Pros review quotes

KB
Sep 16, 2020
Testing across devices and browsers without maintaining that inventory is invaluable.
GB
Dec 9, 2021
The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.
JS
Feb 8, 2024
It is a scalable solution.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
BG
Sep 24, 2022
The integration is very good.
VI
Dec 11, 2021
BrowserStack has lots of devices to choose from.
Aeron Gonzales - PeerSpot reviewer
Jun 23, 2022
It's helpful for me to test on different devices.
AD
Jan 11, 2023
We like the model device factory for iOS and Android devices.
OA
Apr 2, 2024
I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience.
ANand Kale - PeerSpot reviewer
Mar 28, 2024
The product's initial setup phase was not very difficult.
SK
Jan 24, 2023
Maintenance of the solution is easy.
 

BrowserStack Cons review quotes

KB
Sep 16, 2020
Connectivity can sometimes mar the testing experience.
GB
Dec 9, 2021
While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.
JS
Feb 8, 2024
There is some stability issue in the product, making it in areas where improvements are required.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
BG
Sep 24, 2022
If you are inactive for 30 minutes, the solution will close.
VI
Dec 11, 2021
Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.
Aeron Gonzales - PeerSpot reviewer
Jun 23, 2022
The solution is slow.
AD
Jan 11, 2023
It is difficult to use for someone who has little to no experience.
OA
Apr 2, 2024
Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones.
ANand Kale - PeerSpot reviewer
Mar 28, 2024
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product.
SK
Jan 24, 2023
We had some execution issues.