Try our new research platform with insights from 80,000+ expert users

CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
12th
Average Rating
8.8
Number of Reviews
113
Ranking in other categories
Test Automation Tools (15th)
 

Mindshare comparison

As of November 2024, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.9%, down from 1.4% compared to the previous year. The mindshare of Sauce Labs is 6.7%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Michael Hutchison - PeerSpot reviewer
Static screenshots are the feature most often used, because they are a simple method of detecting problems
The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.
Savio De Souza - PeerSpot reviewer
Enables us to have a fully functional CI/CD process while saving time and cutting down on the training required for individual testers
When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched. We got around that by purchasing more seats, tinkering with some of the virtualization pieces, and scaling. Now we don't have that issue, because we scaled back the offshore team significantly, so when we run it overnight, there's really no effect. We come in the next morning and review the results. It doesn't affect the overall business or the offshore team. There were also some bottlenecks because of the amount of time testing takes, so we started using more tunnels and running it in parallel. That was the main issue that we faced initially, but now that it's all set up, we're good to go. We were struggling with the volume of tests, and Sauce Labs suggested we run everything in parallel. Sauce Labs isn't lacking any features that we want, and it has several we're not using, like mobile and API testing. They've also introduced a ton more features since we launched, so I don't see anything missing on their end.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"Video recording of the script running in a cloud server."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The ability to replay sessions is valuable for tracking down issues."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"Allows us to do JIRA Cloud and BambooHR Integration."
 

Cons

"The "Getting Started" documentation for Selenium testing could be improved."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"Lacks the ability to start multiple tests simultaneously."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"It should provide more examples of script code."
"The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"We pay for a specific number of VMs."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Their pricing is incredibly competitive."
"It is an expensive tool."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"Compared with other services, Sauce Labs is a bit expensive."
"Trial the product and see if it suits your needs."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
15%
Government
9%
Educational Organization
7%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.