OpenText UFT One vs SmartBear TestComplete comparison

OpenText and SmartBear are both solutions in the Test Automation Tools category. OpenText is ranked #2 with an average rating of 8.2, while SmartBear is ranked #6 with an average rating of 7.8. OpenText holds a 10.3% mindshare in TAt, compared to SmartBear’s 6.1% mindshare. Additionally, 88% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText UFT One

Read 95 OpenText UFT One reviews

8,166 Views
5,122 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 75 SmartBear TestComplete reviews

4,598 Views
3,388 Comparison Views

87% willing to recommend

OpenText UFT One

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

OpenText UFT One and SmartBear TestComplete are competitive products in the test automation market. OpenText UFT One appears to have a technical edge due to its feature-rich support for various technologies and robust integration capabilities, whereas SmartBear TestComplete is favored for its cost-effectiveness and easier entry for smaller-scale automation needs.

Features: OpenText UFT One is strong in diverse browser support, robust integration with Excel and ALM, and includes InsightObject methods and testing extensibility. SmartBear TestComplete provides ease of use with direct access to object properties, and comprehensive web, desktop, and mobile testing capabilities, although it may struggle with dynamic object recognition and performance in complex environments.

Room for Improvement: OpenText UFT One could enhance stability, reduce memory usage, and improve browser compatibility and integration with open-source tools while offering more competitive pricing. SmartBear TestComplete would benefit from improving intuitive object mapping, enhancing support for modern web frameworks, and expanding features for mobile testing. Both tools need UI and integration enhancements to alleviate user challenges.

Ease of Deployment and Customer Service: OpenText UFT One allows deployment in on-premises and private cloud environments, while SmartBear TestComplete's on-premises deployment suits users desiring straightforward licensing. OpenText UFT One's customer service can be excellent but variable due to reliance on external support. SmartBear TestComplete, meanwhile, enjoys solid partner support and rapid responses to enhance user satisfaction.

Pricing and ROI: OpenText UFT One is regarded as expensive with a complex licensing model, yet provides substantial ROI for large enterprises needing extensive automation. SmartBear TestComplete, being more economical, attracts organizations looking for cost-effective solutions through its flexible licensing. While OpenText UFT One requires a higher initial investment, its advanced features promise significant returns, as TestComplete offers savings and value through efficient usage and flexible licensing.

To learn more, read our detailed OpenText UFT One vs. SmartBear TestComplete Report (Updated: January 2025).

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

January 2025

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Helped 838,640 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText UFT One

Ranking in Functional Testing Tools

2nd

Ranking in Regression Testing Tools

2nd

Ranking in Test Automation Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (2nd), API Testing Tools (4th)

SmartBear TestComplete

Ranking in Functional Testing Tools

8th

Ranking in Regression Testing Tools

5th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Test Automation Tools category, the mindshare of OpenText UFT One is 10.3%, down from 10.7% compared to the previous year. The mindshare of SmartBear TestComplete is 6.1%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Don Ingerson

QA Automation Engineer at Global Fortune 500 Company

With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results

With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Hidden among the kitchen sink of features is a new Data Generation tool called the Test Combinations Generator."

"The most valuable feature is that it is fast during test execution, unlike LoadRunner."

"The ease of record and playback as well as descriptive programming are the most valuable features of UFT (QTP)."

"The most valuable features for us are the GUI, the easy identification of objects, and folder structure creation."

"It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting."

"Being able to automate different applications makes day-to-day activities a lot easier."

"It offers a wide range of testing."

"It's easy to use for beginners and non-technical people."

More OpenText UFT One pros

"When compared to other tools, it is very simple."

"TestComplete has strong reporting capabilities. The reports they generate are really good."

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."

"It allows us to test both desktop and web applications."

"The initial setup is pretty easy and it's quick to deploy."

"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."

"The most valuable feature of this solution is regression testing tools."

"The integration with various tools is important."

More SmartBear TestComplete pros

Cons

"Micro Focus UFT One could benefit from creating modules that are more accessible to non-technical users. Without a developer background or at least basic knowledge of VBScript, using Micro Focus UFT One may not be feasible for everyone. This is something that Micro Focus, now owned by OpenText, should consider in order to cater to business professionals as well. While Micro Focus UFT One does have a recording function, it still requires a certain level of IT proficiency to create effective automation, which may be challenging for those outside of the technical field."

"The AI feature needs improvement. For banking applications, we input formatted text from documents, but the AI feature is recognizing three fields as one field, e.g., for a phone number, it puts all 10 digits in the international code or country code. Then, the script fails."

"They should include an automated feature to load backlog tests."

"It should consume less CPU, and the licensing cost could be lower."

"The UA objects are sometimes hard to recognize, so the coverage should be increased. Open-source alternatives have a broad scope. Also, it's sometimes difficult to make connections between two of the components in the UFT mobile center. It should be easier to set up the wireless solution because we have to set both. We directly integrate Selenium and APM, so we should try to cover all the features they have in APM and Selenium with the UFT mobile."

"They should include AI-based testing features."

"Jumping to functions is supported from any Action/BPT Component code, but not from inside a function library where the target function exists in another library file. Workaround: Select search entire project for the function."

"I am not sure if they have a vision of how they want to position the leads in the market, because if you look at Tosca, Tosca is one of the automation tools that have a strategy, and it recently updated its strategy with SAP. They are positioning them as a type of continuous testing automation tool. And if you notice Worksoft, particularly the one tool for your enterprise application, your Worksoft is positioning. I am not sure if Micro Focus UFT has a solid strategy in place. They must differentiate themselves so that people recognize Micro Focus UFT for that reason."

More OpenText UFT One cons

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

"The licensing costs are a little bit high and should be reduced."

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."

"What is currently missing from this solution is better support for mobile testing."

"The learning curve of the solution's user interface is a little high for new users."

"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."

More SmartBear TestComplete cons

Pricing and Cost Advice

"The licensing and pricing model is confusing."

"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."

"We have ALM licensing, and the tool is free of cost."

"It's an expensive solution."

"It took about five years to break even. UFT is costly."

"The tool's price is high."

"The price is one aspect that could be improved."

"It's a yearly subscription. There are no additional costs to the standard subscription."

More OpenText UFT One pricing and cost advice

"Our ROI is about $10,000 a year."

"It is approximately $6,000 a year."

"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."

"The pricing is pretty reasonable."

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"The licensing costs are in the range of $1,000 to $3,000."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

14%

Computer Software Company

13%

Energy/Utilities Company

Computer Software Company

19%

Manufacturing Company

13%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

See all answers

What do you like most about Micro Focus UFT One?

My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.

See all answers

What needs improvement with Micro Focus UFT One?

UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...

See all answers

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I don't know much about the pricing, however, I think it's cheaper.

See all answers

What needs improvement with SmartBear TestComplete?

The recording function, when using Python, could be improved, as it does not work well in recording testing.

See all answers

Comparisons

Tricentis Tosca vs OpenText UFT One

Compared 31% of the time

OpenText UFT Developer vs OpenText UFT One

Compared 11% of the time

Katalon Studio vs OpenText UFT One

Compared 9% of the time

UiPath Test Suite vs OpenText UFT One

Compared 9% of the time

Ranorex Studio vs OpenText UFT One

Compared 4% of the time

More OpenText UFT One Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 22% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 12% of the time

Qt Squish vs SmartBear TestComplete

Compared 10% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

Eggplant Test vs SmartBear TestComplete

Compared 6% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

OpenText UFT One

February 2025

Download OpenText UFT One product report

Buyer's Guide

SmartBear TestComplete

January 2025

Download SmartBear TestComplete product report

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro

No data available

Overview

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications.

Read white paper

OpenText

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

January 2025

Free Report: OpenText UFT One vs. SmartBear TestComplete

Find out what your peers are saying about OpenText UFT One vs. SmartBear TestComplete and other solutions. Updated: January 2025.

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