SmartBear TestComplete Reviews

Name: SmartBear TestComplete
Brand: SmartBear
Rating: 3.8 (75 reviews)

Vendor: SmartBear

3.8 out of 5

75 reviews
87% willing to recommend

4,165 followers

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What is SmartBear TestComplete?

What is SmartBear TestComplete?

Get the SmartBear TestComplete Buyer's Guide and find out what your peers are saying about SmartBear TestComplete, Tricentis Tosca, Katalon Studio and more!

SmartBear TestComplete is the #5 ranked solution in top Functional Testing Tools, top Regression Testing Tools, and top Test Automation Tools. PeerSpot users give SmartBear TestComplete an average rating of 7.6 out of 10. Based on the analysis of the 75 most recent SmartBear TestComplete reviews, the overall sentiment is positive, with a sentiment score of 6.8. SmartBear TestComplete is most commonly compared to Tricentis Tosca: SmartBear TestComplete vs Tricentis Tosca. SmartBear TestComplete is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

SmartBear TestComplete

November 2024

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Helped 823,795 peers since 2012

Featured reviews

Prakhar Goel

Sr Test Lead at Emerson

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

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George Mahlangu

Automation Tester at Telesure Investment Holdings (TIH)

Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests headlessly without logging into the virtual machine. That's the one feature I think would really take TestComplete to the next level. Another feature that would be a valuable addition is that instead of generating MHT files when you enter an incident in Azure DevOps, they should have a way to generate something like an HTML file. MHT files are an outdated technology that requires Internet Explorer to open. With current technologies and Microsoft's updates to Edge, you can end up with MHT files that you can't open. That's a feature they could improve upon. Each tool has its own way of generating reports. Maybe if you go open source with something like the Allure Report and add an Allure Report extension to Azure DevOps, that would provide clearer and nicer reports. I know TestComplete has its own way of implementing alerts, but the issue is that you don't see the screenshots in Allure report when you use it.

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Ana Henriques

B2B Shared Services Testing & Quality Assurance Manager at a tech services company with 10,001+ employees

At the moment, our focus is automation and API contract validation. We are looking for tools that focus on delivering the aforementioned functionalities rather than more generic ones. In the future releases of SmartBear TestComplete, I think the integration towards Jira could be useful. Reporting and working with test managers is important to me without getting into too specific details. A solution needs to generate and shift through data results while improving reporting and automated reporting of errors to make it simpler. I want the solution to be more usable since someone with much to do can't afford to take very long on reporting. SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.

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SmartBear TestComplete mindshare

Product category:

As of December 2024, the mindshare of SmartBear TestComplete in the Test Automation Tools category stands at 6.3%, down from 7.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Test Automation Tools

PeerAnalyst reports

Type	Title	Date
Category	Test Automation Tools	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	SmartBear TestComplete vs Tricentis Tosca	Dec 18, 2024	Download
Comparison	SmartBear TestComplete vs OpenText UFT One	Dec 18, 2024	Download
Comparison	SmartBear TestComplete vs Katalon Studio	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Tricentis Tosca	4.1	22.7%	96%	107 interviews Add to research
Katalon Studio	3.9	11.5%	89%	45 interviews Add to research

Valuable Features

"The integration with various tools is important."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."

Room for Improvement

"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"The solution’s customer support should be improved."
"The learning curve of the solution's user interface is a little high for new users."

ROI

SmartBear TestComplete significantly reduced testing time, cutting it from three weeks to under one week. Users noted that automated testing was easier, saving substantial time and effort. Automation saved up to 345 minutes per test on average, enhancing efficiency and catching over one hundred bugs. It accelerated the testing process by 40% to 50%, saving up to $10,000 annually, improving client satisfaction, and requiring fewer manual testing resources.

Pricing

"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The solution's pricing is too high."
"The pricing is pretty reasonable."

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SmartBear TestComplete Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

13%

Financial Services Firm

12%

Government

Insurance Company

Retailer

Healthcare Company

Comms Service Provider

Educational Organization

Energy/Utilities Company

Real Estate/Law Firm

University

Construction Company

Non Profit

Media Company

Recreational Facilities/Services Company

Hospitality Company

Wholesaler/Distributor

Logistics Company

Transportation Company

Legal Firm

Pharma/Biotech Company

Consumer Goods Company

Outsourcing Company

Performing Arts

Aerospace/Defense Firm

Engineering Company

Compare SmartBear TestComplete with alternative products

Learn more about SmartBear TestComplete

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."