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OpenText UFT Developer vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Organizations achieve 70% ROI improvement by expanding OpenText UFT Developer users, reducing costs, and enhancing test automation efficiency.
Sentiment score
6.7
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
5.7
OpenText UFT Developer users report mixed support experiences, citing responsive technical help but inconsistent communication and slow response times.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Initially, it was quite poor, but it seems they are making efforts to improve.
 

Scalability Issues

Sentiment score
6.8
OpenText UFT Developer excels in scalability and integration across platforms, despite some licensing cost and script development challenges.
Sentiment score
7.3
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
 

Stability Issues

Sentiment score
6.8
OpenText UFT Developer's stability is mixed; recent updates help, but it remains less reliable than alternatives like Selenium.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
We regularly update the product, and overall, it is stable.
 

Room For Improvement

OpenText UFT Developer needs performance, compatibility, and interface improvements while offering scriptless automation to increase adoption.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
In some cases, object recognition is not 100%, and a customized solution is necessary.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

OpenText UFT Developer is costly with flexible licensing models, primarily used by large enterprises due to its high expense.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
The price of OpenText UFT Developer is a bit higher than expected, but there are no better tools available for a valid comparison.
 

Valuable Features

OpenText UFT Developer excels with multi-language support, seamless integration, and AI recognition, enhancing test automation and productivity.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
OpenText UFT Developer is user-friendly and integrates well with Visual Studio.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Categories and Ranking

OpenText UFT Developer
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
13th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
 

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of OpenText UFT Developer is 2.4%, down from 3.0% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Mohamed Bosri - PeerSpot reviewer
Efficient recording feature shines amid expected desktop and website enhancements
Our use case involves functionality for a system ERP. We work with Deviation, which is stable and receives positive feedback from users OpenText UFT Developer allows junior testers to learn through open source and online resources like YouTube. They can find solutions to issues even if the…
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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847,772 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus UFT Developer?
There are many good things. Like it is intuitive and scripting was easy. Plus the availability of experienced resources in India due to its market leadership.
What is your experience regarding pricing and costs for Micro Focus UFT Developer?
It's a high-priced solution compared to Selenium. Selenium is free, though there is a paid version now too. Selenium has improved a lot, and it's still okay to use. It's a functional testing tool, ...
What needs improvement with Micro Focus UFT Developer?
The solution could improve by working better with desktop applications and websites. It is also suggested that the design and some functionality could be better.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Micro Focus UFT Developer, UFT Pro (LeanFT), Micro Focus UFT Pro (LeanFT), LeanFT, HPE LeanFT
No data available
 

Overview

 

Sample Customers

Walmart, Hitachi, American Airlines, PepsiCo, AT&T, Ericsson, United Airlines
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText UFT Developer vs. SmartBear TestComplete and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.