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SmartBear TestComplete vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Regression Testing Tools (5th)
Worksoft Certify
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
API Testing Tools (7th)
 

Mindshare comparison

As of March 2025, in the Test Automation Tools category, the mindshare of SmartBear TestComplete is 6.0%, down from 7.5% compared to the previous year. The mindshare of Worksoft Certify is 4.2%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The product's initial setup phase was easy."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation."
"The most valuable feature is having a no-code solution for automation, so our QA team and some of our business users can work on automation. Then, they don't have to be developers."
"The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand."
"We love the Capture 2.0 feature. It seems to work very well."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"We prefer Worksoft over other platforms because it's a low-code solution"
"The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
"It is a pretty easy tool to use as far as automated testing tools go."
 

Cons

"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The pricing is the constraint."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Headless testing would be a big improvement."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"Better automation capability would be helpful."
"The product had some UI issues."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on."
 

Pricing and Cost Advice

"It is approximately $6,000 a year."
"The pricing is a little above average — it could be lower."
"The solution's pricing is too high."
"The option we chose was around $2,000 USD."
"Our ROI is about $10,000 a year."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"We have a TestComplete 12 license."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"Worksoft Certify is priced higher than most tools."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
"We saved $1.3 million using Worksoft Certify in 2017."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
Manufacturing Company
19%
Computer Software Company
10%
Retailer
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.