SmartBear TestComplete and Worksoft Certify are both contenders in the automation testing tool category. TestComplete seems to have the upper hand in offering more extensive features for comprehensive testing, while Worksoft Certify excels in providing a script-free experience, especially beneficial for SAP applications.
Features: SmartBear TestComplete is equipped with robust features such as Object Browser, data-driven testing, and IntelliSense support, which facilitate efficient creation and execution of extensive test suites. Worksoft Certify stands out with its script-free automation, enabling users to perform SAP test automation through drag-and-drop and keyword-driven testing, making it accessible for non-developers.
Room for Improvement: SmartBear TestComplete faces challenges in dynamic object capturing for web and mobile testing, coupled with integration issues with virtual machines. Enhancements in licensing structure and broader support for scripting languages are also required. Worksoft Certify is critiqued for its high cost and the lack of robustness in web automation. Improvements in integration with systems and reporting features are recommended.
Ease of Deployment and Customer Service: Both SmartBear TestComplete and Worksoft Certify provide on-premises and cloud deployment options. TestComplete is praised for its responsive customer service with forums and rapid technical support. In contrast, Worksoft Certify offers satisfactory customer service but requires better resolution for technical support issues.
Pricing and ROI: SmartBear TestComplete offers competitive pricing options with flexible node-locked and floating licenses. It is perceived as cost-efficient considering its robust features, though some users find it expensive. Worksoft Certify provides significant ROI with its automated SAP testing capabilities but comes at a higher cost, justified by its script-free ease of use for enterprises. Both products reduce testing time and enhance efficiency, though their pricing strategies differ significantly.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts.
I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Their technical support is responsive, which is good, and their solutions are timely.
If we could have direct contact through platforms like Teams for any immediate queries, it would save the tester's time.
We are an enterprise company. It covers companies of all sizes.
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
When I need to add additional resources to scale up, it is easy to do so to run more tests.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
Immediate contact to a concerned team or person should be established so that the issue can be fixed at a better pace.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The pricing is minimal and moderate.
I think the pricing for Worksoft Certify is cheaper compared to other tools.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
| Product | Market Share (%) |
|---|---|
| Worksoft Certify | 3.6% |
| SmartBear TestComplete | 5.8% |
| Other | 90.6% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 20 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 64 |
What is SmartBear TestComplete?
TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.
TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.
TestComplete offers three different testing scenarios:
Key Features
Reviews from Real Users
Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”
Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."
Worksoft Certify offers codeless automation for efficient test scripting by non-programmers. It integrates with SAP, supports multiple interfaces, and ensures seamless end-to-end testing, facilitating time savings and streamlined operations.
Worksoft Certify stands out for its unique codeless automation capabilities, enabling users without programming skills to easily create automated test scripts. Its Capture feature effortlessly records user actions, accelerating test development. Integration with SAP systems and support across various interfaces make it highly versatile. The tool's architecture allows for easy script maintenance and decouples scripts from data, speeding up testing processes while minimizing manual effort. Although it's known for excellence in automating SAP applications, there is room for improvement in areas like web and mobile integration, UI enhancements, and support responsiveness.
What are the key features of Worksoft Certify?In industries relying on SAP and ERP systems, Worksoft Certify serves as a valuable tool for automating regression and integration testing. Organizations benefit from reduced manual testing effort and faster project delivery times. It's extensively utilized in sectors requiring large-scale SAP deployment and cloud application integration, making it integral in streamlining business operations.
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