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SmartBear TestComplete vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Number of Reviews
75
Ranking in other categories
Regression Testing Tools (5th)
Worksoft Certify
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
8th
Average Rating
8.4
Number of Reviews
66
Ranking in other categories
API Testing Tools (7th)
 

Mindshare comparison

As of November 2024, in the Test Automation Tools category, the mindshare of SmartBear TestComplete is 6.5%, down from 7.9% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Jun 25, 2024
Used for integration automation, user-based automation, and web automation
We have applications related to power plants, and we use the solution to do integration automation, user-based automation, and web automation The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a…
Shailesh-Parkhe - PeerSpot reviewer
Nov 16, 2023
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The most valuable feature of this solution is regression testing tools."
"The reporting is ready to use and doesn't require any setup."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The solution is mainly stable."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"For this SAP upgrade or implementation, the business users are creating building blocks in their areas, then they're changing the building blocks into long end-to-end scripts to do a complete end-to-end testing to speed up the UAT. It definitely has a bigger coverage of UAT testing."
"The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool."
"During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
 

Cons

"Product is not stable enough and it crashes often."
"The learning curve of the solution's user interface is a little high for new users."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The licensing costs are a little bit high and should be reduced."
"Worksoft Certify's tech support's response time could be improved."
"The primary area for improvement is the support service."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
"The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably."
"We can use it for the web application, but we are facing stability-related challenges. The properties are getting changed. For example, when I am performing any operation on the text box but the development team has done some changes, our Worksoft scripts are getting changed. This is the main challenge that we are facing while developing tests for the web application in Worksoft Certify, where any changes in the backend are indirectly impacting our scripts. For the web application, there is a scarcity of resources. Unlike an SAP application that doesn't require much experience, for the web application, you require experienced people."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
 

Pricing and Cost Advice

"The solution's pricing is too high."
"The pricing is pretty reasonable."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"SmartBear TestComplete is an expensive tool."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"Our ROI is about $10,000 a year."
"The option we chose was around $2,000 USD."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"I don't have much idea about the pricing, but it is a licensed tool, and it is somewhat costly."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"Saving money and better quality, these are the benefits of Certify."
"I think they came out with a different type of licensing specifically for testing. Therefore, you don't have to use a more expensive user license, you can use an automation license. So potentially, if we had 100 use cases, we could spin up a 100 different machines, have them all run and be done in five minutes. That would be the goal, but I don't know if that would actually succeed or not."
"This solution has enabled us to automate in order to tremendously save time. Only first time when you are recording and creating the script will you spend some time with it, the rest of the time, you are just executing."
"We saved $1.3 million using Worksoft Certify in 2017."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
11%
Government
8%
Manufacturing Company
18%
Computer Software Company
12%
Retailer
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What needs improvement with SmartBear TestComplete?
The learning curve of the solution's user interface is a little high for new users.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: October 2024.
815,690 professionals have used our research since 2012.