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SmartBear TestComplete vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Regression Testing Tools (5th)
Worksoft Certify
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
API Testing Tools (7th)
 

Mindshare comparison

As of January 2025, in the Test Automation Tools category, the mindshare of SmartBear TestComplete is 6.2%, down from 7.7% compared to the previous year. The mindshare of Worksoft Certify is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integration with Azure DevOps."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The solution has a very nice interface."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The database checkpoints detect problems which are difficult for a human resource to find."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
"If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them."
"Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success."
"A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool."
"The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
 

Cons

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"Right now, the product only supports Windows."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"There could be API interfaces with this tool."
"The licensing costs are a little bit high and should be reduced."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The solution’s customer support should be improved."
"Headless testing would be a big improvement."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
"When it is unstable, there will be times when a test that we are running in Certify will just stop, and it will say, "Aborted." There will be errors. There will be no explanation as to why it happens. It has now happened maybe one out of 20 times. When it happens, I just tell our QA team to stop Certify and restart it, hoping we don't see it again."
"It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
"I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements."
"They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement."
"The web application should be more robust."
 

Pricing and Cost Advice

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"SmartBear TestComplete is an expensive tool."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The product is becoming more and more expensive."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is a little above average — it could be lower."
"We have a TestComplete 12 license."
"I'm not aware of any licensing costs for Worksoft Certify."
"The typical range that we see is between 50 to 90 percent improvement in speed capabilities. Another aspect comes with the depth that they're able to test. It increases their capabilities overall to test at a broader level."
"We have an annual license for this solution. The product is very expensive."
"Worksoft has paid for itself fives times over."
"Worksoft Certify is slightly more expensive compared to other automation tools that are available on the market. However, the majority of the clients who are utilizing this solution, don't care much about the price. The main aspect the clients look for is its stability and reliability on the automation and whether they are able to rely on the automation scripts."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"It saves us time: approximately 50 percent."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
8%
Manufacturing Company
17%
Computer Software Company
11%
Retailer
9%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: December 2024.
831,158 professionals have used our research since 2012.