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Parasoft SOAtest vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Parasoft SOAtest enhances API testing efficiency with minimal coding, offering high ROI and simplified complex test creation.
Sentiment score
6.7
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
We found Parasoft SOAtest to be quick in building up test patterns, allowing us to create complex tests efficiently.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
7.8
Customer service is effective and quick, though international communication and complex issues occasionally cause delays.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
 

Scalability Issues

Sentiment score
7.2
Parasoft SOAtest is praised for scalability, but faces challenges with large tests and cloud platforms, requiring careful design.
Sentiment score
7.3
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
 

Stability Issues

Sentiment score
7.5
Parasoft SOAtest is generally stable with improved reliability since 9.10, and support effectively resolves occasional performance issues.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
 

Room For Improvement

Parasoft SOAtest needs UI enhancements, better reporting, improved integration, and documentation, with issues in memory, robustness, and compatibility.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
It did not support enough of the protocols or cryptography formats we needed, which led us to create our own solutions.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

Parasoft SOAtest is costly but valued for its robust automation and features; organizations should evaluate its suitability.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro.
 

Valuable Features

Parasoft SOAtest streamlines test scenario setup with powerful tools, enhancing customization, scalability, and automation in testing processes.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Parasoft SOAtest is very good at ensuring tests don't pass or fail until they genuinely pass or fail.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Categories and Ranking

Parasoft SOAtest
Ranking in Functional Testing Tools
20th
Ranking in Test Automation Tools
21st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
Static Application Security Testing (SAST) (28th), API Testing Tools (11th)
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
 

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of Parasoft SOAtest is 0.4%, down from 0.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Ajit Kumar Rout - PeerSpot reviewer
Good API testing and RIT feature; clarity could be improved
In general, this is a hassle free, user friendly tool and it doesn't require much knowledge if you're using the manual testing. Automated testing is also good but requires some knowledge in that field. It has some great features. It's a good tool compared to some of the other paid tools; input and output can be stored before extension and there is also a verification assessment that can be implemented by using some different methodologies inside the tool. If the licensing cost is suitable then I recommend this solution. If you have automation people with in-depth knowledge in coding that will be helpful. I rate this solution a seven out of 10.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
16%
Computer Software Company
10%
University
5%
Computer Software Company
19%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Parasoft SOAtest?
Since the solution has both command line and automation options, it generates good reports.
What is your experience regarding pricing and costs for Parasoft SOAtest?
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro. The new management does not want subscription tools around, aiming for scripted tests us...
What needs improvement with Parasoft SOAtest?
One area that could use improvement is the cryptography capabilities in Parasoft SOAtest. It did not support enough of the protocols or cryptography formats we needed, which led us to create our ow...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

SOAtest
No data available
 

Overview

 

Sample Customers

Charter Communications, Sabre, Caesars Entertainment, Charles Schwab, ING, Intel, Northbridge Financial, Capital Services, WoodmenLife
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Parasoft SOAtest vs. SmartBear TestComplete and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.