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LEAPWORK vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LEAPWORK
Ranking in Test Automation Tools
17th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Number of Reviews
74
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th)
 

Mindshare comparison

As of November 2024, in the Test Automation Tools category, the mindshare of LEAPWORK is 1.5%, down from 1.7% compared to the previous year. The mindshare of SmartBear TestComplete is 6.5%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Blaine Anderson - PeerSpot reviewer
Oct 31, 2022
Flow automation software that is user friendly for non technical teams and offers good value for money
We use this solution to complete test cases against the green screen and a 30 year old application The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer. This solution could be improved by offering…
Prakhar Goel - PeerSpot reviewer
Jun 25, 2024
Used for integration automation, user-based automation, and web automation
We have applications related to power plants, and we use the solution to do integration automation, user-based automation, and web automation The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"The product has many features."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete is simple, it's a very easy-to-use tool."
"The solution is mainly stable."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The most valuable feature of this solution is regression testing tools."
 

Cons

"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"The initial setup is difficult."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"One notable drawback is the absence of native integration with Git."
"The integration tools could be better."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The solution’s customer support should be improved."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
 

Pricing and Cost Advice

"We got a deal on it for the first year. We're paying $8,000."
"The product is not cheap."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It comes with a high cost."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The licensing costs are in the range of $1,000 to $3,000."
"The product is becoming more and more expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
12%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Do you recommend Leapwork? How is Leapwork pricing?
Do you recommend Leapwork? I absolutely recommend Leapwork. In fact, I consider it to be one of the best test automation tools. I like it because it provides many benefits. Some of the ones I fin...
What is your experience regarding pricing and costs for LEAPWORK?
Ten licenses cost around $100,000. The product is not cheap. I rate the pricing a seven out of ten.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
The solution's pricing is too high. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing nine and a half out of ten.
What needs improvement with SmartBear TestComplete?
The learning curve of the solution's user interface is a little high for new users.
 

Overview

 

Sample Customers

Samutec
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about LEAPWORK vs. SmartBear TestComplete and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.