We performed a comparison between LEAPWORK and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI is user-friendly."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"Runs in different remote machines. We have multiple versions of the software being tested."
"It allows us to test both desktop and web applications."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"Selenium integration."
"The most valuable feature is the integration with Azure DevOps."
"The most valuable features are the desktop and mobile modules."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The most valuable feature of this solution is regression testing tools."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"The initial setup is difficult."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The integration tools could be better."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The pricing is the constraint."
"One notable drawback is the absence of native integration with Git."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"What is currently missing from this solution is better support for mobile testing."
LEAPWORK is ranked 17th in Test Automation Tools with 3 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. LEAPWORK is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of LEAPWORK writes "The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". LEAPWORK is most compared with Tricentis Tosca, OpenText UFT One, Worksoft Certify, Katalon Studio and Avo Assure, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and SmartBear TestLeft. See our LEAPWORK vs. SmartBear TestComplete report.
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