LEAPWORK vs SmartBear TestComplete comparison

LEAPWORK and SmartBear are both solutions in the Test Automation Tools category. LEAPWORK is ranked #18 with an average rating of 7.0, while SmartBear is ranked #6 with an average rating of 7.8. LEAPWORK holds a 1.5% mindshare in TAt, compared to SmartBear’s 5.9% mindshare. Additionally, 100% of LEAPWORK users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

LEAPWORK

Read 3 LEAPWORK reviews

2,379 Views
693 Comparison Views

100% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,118 Views
3,060 Comparison Views

87% willing to recommend

LEAPWORK

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

SmartBear TestComplete and LEAPWORK compete in the test automation sphere. SmartBear TestComplete appears to have the upper hand due to its deployment flexibility and customer support, while LEAPWORK appeals with its feature set and cost-effectiveness.

Features: SmartBear TestComplete offers cross-platform support, versatile scripting options, and is tailored for diverse testing environments. LEAPWORK provides no-code automation, fast test creation, and execution, focusing on simplicity and rapid usability.

Ease of Deployment and Customer Service: SmartBear TestComplete facilitates straightforward deployment with comprehensive support services, ensuring quicker implementation. LEAPWORK's integration focus means it might have a longer setup, but its design is intuitive.

Pricing and ROI: SmartBear TestComplete has higher initial costs reflecting its extensive features, suitable for expansive projects. LEAPWORK offers more attractive initial pricing with strong ROI, ideal for efficient automation at a lower entry cost.

To learn more, read our detailed LEAPWORK vs. SmartBear TestComplete Report (Updated: March 2025).

Buyer's Guide

LEAPWORK vs. SmartBear TestComplete

March 2025

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Helped 849,190 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LEAPWORK

Ranking in Test Automation Tools

18th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartBear TestComplete

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (9th), Regression Testing Tools (5th)

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of LEAPWORK is 1.5%, down from 1.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Blaine Anderson

Software Development Team Lead at a engineering company with 51-200 employees

Flow automation software that is user friendly for non technical teams and offers good value for money

If it is a business critical environment that needs to be up 99.999% of the time, LEAPWORK is the solution to go with because the ROI on it is good. We ended up using SmartBear because of how expensive LEAPWORK is. I would rate this solution an eight out of ten.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is user-friendly."

"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."

"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."

"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."

"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."

"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."

"The initial setup is pretty easy and it's quick to deploy."

"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."

"The reporting is ready to use and doesn't require any setup."

"The ease-of-use and quality of the overall product are above average."

"Test items, project variables helps in managing automation suite and scheduling execution."

More SmartBear TestComplete pros

Cons

"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."

"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."

"This solution could be improved by offering better reporting related to the integration into Azure DevOps."

"The initial setup is difficult."

"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."

"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."

"Headless testing would be a big improvement."

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."

"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."

More SmartBear TestComplete cons

Pricing and Cost Advice

"We got a deal on it for the first year. We're paying $8,000."

"The product is not cheap."

"The solution's pricing is too high."

"We have a TestComplete 12 license."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."

"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."

"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."

"SmartBear TestComplete is an expensive tool."

"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

19%

Manufacturing Company

14%

Financial Services Firm

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Do you recommend Leapwork? How is Leapwork pricing?

Do you recommend Leapwork? I absolutely recommend Leapwork. In fact, I consider it to be one of the best test automation tools. I like it because it provides many benefits. Some of the ones I fin...

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What do you like most about LEAPWORK?

The UI is user-friendly.

See all answers

What is your experience regarding pricing and costs for LEAPWORK?

Ten licenses cost around $100,000. The product is not cheap. I rate the pricing a seven out of ten.

See all answers

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

Comparisons

Tricentis Tosca vs LEAPWORK

Compared 59% of the time

ACCELQ Automate vs LEAPWORK

Compared 10% of the time

OpenText UFT One vs LEAPWORK

Compared 9% of the time

Worksoft Certify vs LEAPWORK

Compared 7% of the time

More LEAPWORK Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 22% of the time

OpenText UFT One vs SmartBear TestComplete

Compared 11% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 11% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

Telerik Test Studio vs SmartBear TestComplete

Compared 2% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

Test Automation Tools

April 2025

Download LEAPWORK product report

Buyer's Guide

SmartBear TestComplete

March 2025

Download SmartBear TestComplete product report

Overview

LEAPWORK is a no-code automation platform. This solution’s main purpose is to make it easy for business and IT administrators to automate repetitive processes.

LEAPWORK Features

LEAPWORK has many valuable key features. Some of the most useful ones include:

Hyper-visual debugging: LEAPWORK’s hyper-visual debugging leads to faster maintenance. LEAPWORK’s platform provides representation of issues either with a video recording of the run, a debug version of the automation flow that contains data-level insights, or an activity log.

Reusable sub-flows: With LEAPWORK, you can identify process steps that can resurface across different automation cases, which can then be turned into reusable sub-flows. The sub-flows can be used over and over across projects and teams.

Robust execution across multiple machines: LEAPWORK makes it possible for you to run automation in multiple environments at the same time. The solution also makes it easy to handle SSO scenarios and execute remotely.

Efficient scheduling: With LEAPWORK you can schedule automation flows to run during any time of day or night, in parallel, or on local, remote, and virtual machines, in the cloud, or even in closed networks. The scheduling feature can also be programmed to run once or repeatedly according to a recurring schedule.

Calendar assistant: LEAPWORK has an advanced calendar assistant that allows you to see what is running and when, which also helps you plan more strategically. In addition, the calendar assistant provides you with an overview of agent resource usage.

Workflow and assignee management: LEAPWORK enables you to segregate duties and to track contributors as needed, providing complete transparency so that managing hundreds of automation flows is more efficient.

Governance and compliance: LEAPWORK offers audit logs, video-based reporting, and dashboards, which helps you manage governance issues. LEAPWORK also provides compliance features to help your organization.

LEAPWORK Benefits

Some of the benefits of using LEAPWORK include:

Easy to learn: Since using LEAPWORK automates tests in minutes or hours rather than days, the platform is intuitive, simple, and easy to learn.

Low maintenance: LEAPWORK is designed with reusability built in, which helps decrease the maintenance burden on your QA and development teams and also results in fewer automation bottlenecks.

Reliable and secure: LEAPWORK is an enterprise-grade test automation solution that can be relied on as a secure product. It is also reliable since it works across all technologies.

Large data management: Large volumes of data can be managed easily. Data sources and dynamic values can be entered with visual connectors easily.

Good support and service: LEAPWORK has a team of specialists who are dedicated to supporting you with all your automation needs.

Built for DevOps: LEAPWORK is designed to Integrate seamlessly into your existing infrastructure and break down traditional communication barriers between business teams and IT departments.

Reviews from Real Users

PeerSpot user Timothy C., Founder and Chief Technologist at Spider Technologies, says, “It provides automated testing. Instead of us doing manual testing, we can utilize LEAPWORK, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data.”

LEAPWORK

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Sample Customers

Samutec

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

LEAPWORK vs. SmartBear TestComplete

March 2025

Free Report: LEAPWORK vs. SmartBear TestComplete

Find out what your peers are saying about LEAPWORK vs. SmartBear TestComplete and other solutions. Updated: March 2025.

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