Eggplant Test Reviews

We use Eggplant Test for automation testing.

The main feature of Eggplant Test is that it can do fully automated web testing and app testing.

Eggplant Test should emphasize on improving its offering in non-Windows environments. It should be able to switch from one platform to another. Although they offer it on other platforms, the application is more stable or more suited for Windows for now.

I have been using Eggplant Test for five years now.

Eggplant Test is a stable solution.

One of my customers is using Eggplant Test currently.

The response time of the solution's technical support team is quite slow.

Eggplant Test's initial setup is complex. Initially, when I started working on the solution, its deployment took a very long time. I'm not aware if things have changed with the recent version. My answers are based on my previous experience with the solution.

Eggplant Test is a very expensive solution. It's not suitable for small companies. Instead, it is more suited for big customers.

Around 15 technical staff members are required for the solution's deployment and maintenance.

Users must do a POC before using Eggplant Test.

Overall, I rate Eggplant Test a seven out of ten.

I usually use this to make UI tests. Our company makes an application, a mobile application, and in order to confirm the functionality, I usually use this product for regression or function testing.

The recording feature is very helpful. I also like the scripting functionality.

It is easy to set up.

The language is too specific; it is just for Eggplant. If they could offer a variety of languages, such as Java or Python, that it would be more helpful. I cannot use Java or Python in Eggplant. I want to use the other languages in Eggplant.

The solution is a bit heavy and can be hard on my laptop.

I've been using the solution for a year.

The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again. It may be due to the fact that it is a recording tool.

We haven't tried to scale. In my company, we made applications just for Android and iOS. I use just those functions. I use just small kinds of functions.

The limit of Eggplant is, due to the specific language, the scalability is not good. For example, Selenium supports many languages, including Java, Java script, or Python and so on, however, Eggplant doesn't support other languages. 

We have between ten and 20 users of the solution right now. There may be other teams and users at other offices in other countries. 

There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the iOS, I send them an email and then they answer me and provide a solution. I have to send them logs from my computer and then the other things. The team is generally good. they are helpful.

I'm interested in automation and API testing, so our company uses tools like Eggplant and Selenium and also SoapUI, and then Postman.

These days I use only Eggplant since it is very easy to use, especially in the function test, and in the UI test. It's better than other tools. 

When I install the Eggplant, they cannot service or support the latest version of iOS. That said, they have had very little time to update their application. In general, it is very easy. The setup process is better than another application.

There's another team that handles the maintenance. 

The solution was set up in-house. 

I'm not sure of the exact version number I'm using. 

Their website is really good, and there is so much information on their website. They have many examples, and then there are many ways to solve problems. There are tutorials for every level of user. Before you buy the tool, you can watch the lectures, and then you can ask them for a POC. For us, they sent us the pilot tools for weeks or months. If you are skilled in UI or function testing, you can try it out.

I'd rate the solution eight out of ten.

GUI testing is the strength of the tool. We have been satisfied with the tool, and not only the tool, but the service behind it. The tool works as expected, and the response from eggPlant, as a company, has been quick and substantial.

We are able to now automate tests, which so far have been manual. Now, it is possible to automate them.

• The availability of the support. 
• The internet presentation: If there are any questions, most of the questions can be answered with the web presentation and documentation. 
• The strength of the tool is we almost have no unwanted influence on the system of the test, because Eggplant is based on the reality approach. 
• It can be used for different operating platforms.
• It is easy to use.

A step forward would be to have event support; supporting different events. At the moment, it is more or less linear. We write the code, but from the tool, we do not have support of events in the system. E.g., programming timers where we have different actions in case certain timers expire. If one part of the program is running, we can get a key event. At the moment, we can implement everything in a linear manner, as predicted. 

The world is not linear and can have unpredictable events where you have to react, which should be allowed in a system on a test. The system on a test should be able handle different events at the same time with different elements or servers. At the moment, this is not supported in eggPlant, and it would be a big step forward.

Stability is okay, and has improved from version to version. However, it has not been 100 percent reached, and it will not be reached as long as the software is being developed, used, and new elements are being introduced. Errors and failures can happen, but if you detect them, the support is quick. 

I had a case that they improved over the weekend. Friday evening, I detected a bug, and by Monday morning, it was corrected. From this standpoint, the stability with the support behind it, I am very satisfied.

It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best. 

The support is good. I would rate the technical support between an eight to nine out of 10.

Previously, we used C# based implementation. The reason that we changed was the instability and inflexibility of the tool. If the system on the test has improved and developed, then we needed a test tool which we could adapt in the same or even faster manner. Our previous tool did not help us in this direction. With eggPlant, we have this possibility and can keep all our tests up-to-date all the time.

The initial setup was easy.

I did the initial setup myself.

We did evaluate another US vendor, but I have forgotten their name. They reused something which were the property rights on eggPlant's site, which is why we did not select them.

You should be very clear about what your goals are. If you have this, then check the fit and the match. Afterwards, have a trial period and again check how the tool fits. 

When discussing eggPlant, it is important to use it, implement the scenarios, and run the tool in a regression mode, permanently. Then, you can see the benefit of what you have done and what it is improving. Working with it, this is the important part.

The most important criteria when selecting a vendor is the product. The product has to fulfill our requirements. Then, the vendor should be one that we can trust in.

The OCR (Optical Character Cognition) is a very useful feature. It mirrors your phone or your device system.

The scripting is nice and easy to use. The use of the tool is great. You can recreate scripts as well. It can generate scripts based on your actions from the screen.

The setup process is quite lengthy. There's a lot of dependencies. Parts of it need to be centralized.

The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement.

The tool is quite stable. The only issue is connectivity. The RDC connection might be problematic, but I think the call tool itself is quite stable. I haven't really experienced a lot of crashing, or time-outs, or things like that. The stability could be affected by the number of resources available.

The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them.

I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues take too long to be resolved. There are also relational issues, location issues, or geolocation issues. For example, in my case, when the support person is in America the response will be the day after the ticket was originally issued. It's too slow of a response because the response team is in America.

The installation is easy, but configuration, based on our project at least, is quite extensive.

We implemented the solution ourselves.

Implementation depends on a lot of factors, but you do need a team that has technical knowledge of the tool. There's a lot of configuration involved when you set up the solution.

I would rate the solution seven out of ten.

I am not a fan because of the reporting functionality and the difficulty in configuring the solution.

We did a POC using Eggplant Digital Automation Intelligence where we did the model testing and used DI agents.

We use the Eggplant Digital Automation Intelligence for one of our desktop applications where there are graphs, such as PowerPoints and Spotify dashboards. There are some graphs in which we would like to evaluate the data from the tool. First, we have to validate the data from the back end, and then take the value coming from the back end and cross-validate from the graphs. Additionally, we have to edit the PDF files. We use Eggplant Digital Automation Intelligence for validation.

This solution has helped our organization because we can create test cases faster as compared to using Selenium. There are no language dependencies and people are not required to be trained for two to five months. People can write test cases using Eggplant Digital Automation Intelligence. Using the solution has improved productivity from using Selenium.

The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.

Eggplant Digital Automation Intelligence could improve by lowering the price.

I have been using Eggplant Digital Automation Intelligence for approximately two years.

Eggplant Digital Automation Intelligence is a stable solution.

The scalability of the solution is good, we did not encounter any problems.

We have certified people in our company using this solution.

We want to increase our usage in the future, but at this time we are able to deliver our objectives.

The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to raise a request, and they'll help. They can schedule a call to understand the use case and can help resolve it. The customer support is good.

I rate the support a nine out of ten.

Positive

We have used multiple different tools. We choose the one that fits the use case the best.

When I compare Eggplant Digital Automation Intelligence to Selenium, the bug hunting, and OCR technology features are good in Eggplant Digital Automation Intelligence.

The initial setup of Eggplant Digital Automation Intelligence is easy. However, you required a person who will guide you on how to install it and everything else. Once you understand then you don't require anyone to help you going forward.

They have their own documentation and customer support that can help you to download everything. Once you have an understanding then you can independently download and use it.

If you compare it with other functionalized automation tools, it's easy. However, some understanding is required to write the test cases.

We had some assistance at the beginning of the implementation.

We have received a return on investment.

Eggplant Digital Automation Intelligence is based on user licenses. Other similar tools use different types of licensing models. 

This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology.

There are no additional costs other than the licensing.

We did not evaluate other options because we knew that for desktop applications, and for the legacy technology we have this solution was the best. 

This solution supports any technology and we did not want to invest our time to crosscheck with other tools. We knew this solution can meet our needs and this is why we choose it.

Eggplant Digital Automation Intelligence is the market leader in AI automation. They independently worked across every technology.

My approach while identifying the tool to use is simple. If you want to see the performance, and you want to improve productivity, then it would be best to choose the commercial tool. If you don't want to improve productivity and want to stay on the same line, it is best to use an open-source solution, such as Selenium. Selenium requires skilled people to use it. Which is very difficult to find in the market at this time. Additionally, it requires a lot of time for maintenance. To reduce all these costs, you should choose a commercial tool. 

My advice to others is to understand the solution very well. Understand your use cases and try to fit them. It is important to see whether your use cases fit into the tool which you are looking for and based on that you can go ahead and use it.

I rate Eggplant Digital Automation Intelligence an eight out of ten.

Object recognition on applications with minimal data input, and the fact that it is designed to run on a machine when you can install automation software on the actual device.

Prior to using the product, all regression testing was done manually for our POS system. Now regression test packs are 70% automated. We have also integrated eggPlant into HP ALM.

eggPlants data input is text based and does not easily conform to data driven test, and this makes data management painful. Integration into other vendor tools are important in today’s market, Even though Vendors would like us to use only their toolset, it is not always possible, Integration into JIRA, Mantis, and HP ALM etc. is important as most of us use a combination of them.

I've used it for two years.

Deployment went smoothly, installed on server and on the client with no problems, and upgrading to new versions were also seamless.

We did however have problems when we tried running the scripts on multiple machines concurrently.

We had licence errors even when we had the correct licences and we got connection issues as well when trying to scale.

Service has been impressive time wise, with basic queries I always got a working answer with more complicated questions (integration or data driven) I would get the “Sales answers” but after speaking to a more senior support person I was given a decent answer.

The set-up was straightforward.

We implemented with an in-house team.

I think the licencing model needs to be looked at as it is very expensive, other companies are using/looking at multiple models to assist with various sized companies.

I did evaluate other automation tools, the problem with the other tools is that you had to install it on the machine with the software being tested. At the time eggPlant was the only tool that could be installed on another machine other than the POS machine and create tests and the object recognition and methods were superior at the time.

If the company only writes systems like POS, and GPS – graphical systems, then eggPlant is a great choice. If the company writes a mix of systems POS, SAP, and insurance software, then I would advise you to use a different tool. The other tools are better suited for high data input systems and have built in mechanisms for tables and similar objects.

We evaluated this solution and began writing code, but we are not comfortable coding in Eggplant so we are not buying it.

We are definitely moving to an open-source solution.

The most valuable feature is the ability to create code from a flow chart, and then run the code through it. 

We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution.

We found that the interface is not user-friendly.

We were not able to write code as fast as with the competing open-source software, so that needs to be improved.

We were not able to view all of the resources that were present.

We did not use the product for long enough to rate its stability.

We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just the product that we are not happy with, and do not feel that it is suitable for our industry.

We did not use another solution prior to this one.

We did not evaluate other options before trying Eggplant.

I would rate this solution a five out of ten.