Compare Lenovo vs Pure Storage

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Sample Customers

Pure Storage FlashArray

Nielsen, Lamar Advertising, LinkedIn, Betfair, UT-Dallas

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Pure FlashArray X NVMe

Fremont Bank, Judson ISD, The Nielsen Company

Popular Solutions

Lenovo ThinkSystem Rack Servers

9 reviews

Lenovo ThinkSystem DM Series

5 reviews

Lenovo ThinkSystem DE Series

3 reviews

Pure Storage FlashArray

35 reviews

Pure Storage FlashBlade

11 reviews

Pure FlashArray X NVMe

14 reviews

Top Industries

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Government

Educational Organization

26%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Mark Richmond
Chief Technology Officer at Next Level Communications
We use on-premise servers with Lenovo ThinkSystem. We set up Hyper-V and load multiple types of servers including a...
Read full review of Lenovo ThinkSystem DM Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »

Review 1 of 5

Alfadel Alharthy
Infrastructure Services Manager at NAMA
We use Pure Storage FlashArray because of the increased demand for high IOPs for some of our internal applications...
Read full review of Pure Storage FlashArray »
MikaelHellström
IT Manager at Regin Dalarna
It's primarily for virtual machines as our primary storage.
Read full review of Pure Storage Evergreen One »
Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Anonymous User
Director of Information Technology at a logistics company

Read full review of Portworx Enterprise »

Review 1 of 4

Customer Service

GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Ritesh Purbey
DevOps IT Manager at Sterlite Power
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
NareshKumar5
Presales Consultant at Savex Technologies Pvt Ltd
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Mohammad Jundiah
Solutions Architect at Logicom Distribution

Read full review of Lenovo TS Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Sanjesh Kumar
System Engineer at Tech Data GmbH
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
System Engineer at a tech services company
Customer Service: Generally OK. The warranty centre is readily accessible, and parts are shipped immediately when...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
AUGUSTINE GRACIOUS
Service manager at a computer software company
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »
David Pope
Solutions Developer at Next Dimension Inc.
When we had to use them, the technical support was very good. If I had to rate them I would give them an...
Read full review of Lenovo ThinkSystem DE Series »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Anonymous User
CTO at Caja Paita
They provide good support. We have a software to communicate with them and get any help that we need.
Read full review of Lenovo ThinkSystem Rack Servers »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »

Review 1 of 30

Panagiotis Tsitimakis
Middleware Team Leader at InTTrust SA
Dealing with customer support can be challenging when there's an intermediary involved. However, this is a situation...
Read full review of Portworx Enterprise »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
I would rate the technical support as an eight out of ten.
Read full review of Pure FlashArray X NVMe »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
The response from the technical support team is very good. We have not found any difficulties with their ability or...
Read full review of Pure Storage FlashArray »
Pandurangan Parisa
Lead System Analyst at a computer software company
I rate Pure Storage customer service nine out of 10.
Read full review of Pure Storage FlashArray »
Mikhail Domalevskii
Presales Engineer at a manufacturing company
The support from Pure Storage is excellent. Pure support team provides great maintenance of FlashArray, and their...
Read full review of Pure Storage FlashArray »
Paul Pearson
Storage and Backup Architect at Concentrix
Technical support has been very helpful and responsive.
Read full review of Pure FlashArray X NVMe »
Anonymous User
Systems Engineer at a government
Technical support for this solution is excellent.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Storage Lead at a tech services company
Pure Storage support is exceptional. They provide quick responses and are very helpful, regardless of the severity of...
Read full review of Pure Storage FlashBlade »
Jason Devine
Cloud Solutions Architect at a tech services company
The technical support has been good. We are satisfied with the level of support we have received.
Read full review of Pure Storage FlashBlade »
Anonymous User
System Administrator at a government
Their technical support is great.
Read full review of Pure Storage FlashArray »
Anonymous User
Sr IT Analyst at a local government
I had to contact customer support when a drive failed as I was doing a couple of OS upgrades. The service was pretty...
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Manager at a insurance company
Their technical support is excellent. It's the best out of any of the vendors we work with.
Read full review of Pure Storage FlashArray »
Anonymous User
Technical Marketing Engineer at a tech company
The technical support comes out of one single stop. It is very helpful to have one single number to contact.
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Manager at a insurance company
I haven't had a lot of direct interaction with their support but VMware is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Solutions Architect at a non-profit
Very good.We did a PoC.
Read full review of Pure Storage FlashArray »
Jerome Deliege
Head of Infrastructure Architecture at a manufacturing company
Pure Storage has proven to be proactive with support. Even when we have small problems, they open a support case...
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Infrastructure Architect at a energy/utilities company
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Manager, Enterprise Infrastructure at a tech services company
From the feedback I've gotten, for the most part, the technical support has been quite good. They know their product...
Read full review of Pure Storage FlashArray »
Anonymous User
CTO at a individual & family service
We only use tech support infrequently. We don't need to call them. It's easy to use, straightforward. Once it's set...
Read full review of Pure Storage FlashArray »
Wally Bostrom
Network Manager at Macc 911
I can't even remember dealing with technical support.
Read full review of Pure Storage FlashArray »
Anonymous User
Director at a computer software company
We haven't needed to contact technical support.
Read full review of Pure FlashArray X NVMe »
Anonymous User
Owner at a tech services company
I have interacted with them. They respond very fast to our queries.
Read full review of Pure Storage FlashArray »
Anonymous User
System Administrator at a financial services firm
Technical support is very good. We are very pleased with support. We think that it's probably one of the best vendors...
Read full review of Pure Storage FlashArray »
Anonymous User
Systems Analyst at a government
We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.
Read full review of Pure Storage FlashArray »
Reviewer34364
Senior Technology Consultant at a transportation company
I rate Pure Storage support eight out of 10. Their support is excellent, and they respond quickly.
Read full review of Pure Storage FlashArray »
Sean Bettencourt
Supervisor of Systems Engineering at a computer software company
I have used Pure's tech support quite a few times. It's probably the best tech support experience that I've had. I...
Read full review of Pure Storage FlashArray »
TolgaErgul
Hardware Architect at a comms service provider
The technical support for Pure Storage FlashArray is good. Support is quick and responsible. We get quick responses...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Officer at a university
The technical support is very fast.
Read full review of Pure Storage FlashArray »
Anonymous User
Executive Director of Computing and Information Systems at a university
From what I have heard, the technical support has been good.
Read full review of Pure Storage FlashArray »
John-Miller
IT Manager at a educational organization
It is very good.
Read full review of Pure Storage FlashArray »

Review 1 of 30

Technical Support

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