Compare Lenovo vs Pure Storage

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Sample Customers

Pure Storage FlashArray

Nielsen, Lamar Advertising, LinkedIn, Betfair, UT-Dallas

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Pure FlashArray X NVMe

Fremont Bank, Judson ISD, The Nielsen Company

Popular Solutions

Lenovo ThinkSystem Rack Servers

9 reviews

Lenovo ThinkSystem DM Series

5 reviews

Lenovo ThinkSystem DE Series

3 reviews

Pure Storage FlashArray

33 reviews

Pure Storage FlashBlade

11 reviews

Pure FlashArray X NVMe

13 reviews

Top Industries

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Government

Educational Organization

26%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Mark Richmond
Chief Technology Officer at Next Level Communications
We use on-premise servers with Lenovo ThinkSystem. We set up Hyper-V and load multiple types of servers including a...
Read full review of Lenovo ThinkSystem DM Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »

Review 1 of 5

Alfadel Alharthy
Infrastructure Services Manager at NAMA
We use Pure Storage FlashArray because of the increased demand for high IOPs for some of our internal applications...
Read full review of Pure Storage FlashArray »
MikaelHellström
IT Manager at Regin Dalarna
It's primarily for virtual machines as our primary storage.
Read full review of Pure Storage Evergreen One »
Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Anonymous User
Director of Information Technology at a logistics company

Read full review of Portworx Enterprise »

Review 1 of 4

Customer Service

FarhanAhmad
Senior System Administrator at a financial services firm
The response time of the technical support team is very good. I rate the solution’s technical support a seven or...
Read full review of Lenovo Flex System »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Mohammad Jundiah
Solutions Architect at Logicom Distribution

Read full review of Lenovo TS Series »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
In my experience the support was good.
Read full review of Lenovo Flex System »
Cengiz Çapok
Company Owner at UTCBim Bilgisayar Hizmetleri
The solution's technical support is good.
Read full review of Lenovo ThinkSystem DE Series »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Lenovo has less technical support than Dell because of the engineer availability, so there's a little bit of delay....
Read full review of Lenovo ThinkAgile VX Series »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Sanjesh Kumar
System Engineer at Tech Data GmbH
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Ritesh Purbey
DevOps IT Manager at Sterlite Power
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Paddy Field
It consultant at a tech services company
Their support is fine. It's good.
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
Oleksandr Meleshchuk
System Administrator at a manufacturing company
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Anonymous User
Manager Technology Services - Data Center at PTCL.Official
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior System Administrator and Architect at a tech services company
Support from Lenovo has been very good overall. We haven't required technical support for storage products yet, but...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »
Peter Muchiri
System Engineer at TBM
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
Markus Waldmann
Lecturer at HSLU
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Arnulfo Caraig
Information Technology Officer II at Provincial Government of Cavite
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
CIO at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Lenovo Blade Servers [EOL] »

Review 1 of 30

Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main problem, since they are a small company, was when we opened a support request, there were too few people to...
Read full review of Portworx Enterprise »
Red Hsu
Project Manager at Logicalis
Technical support responded very quickly, and they are very professional.
Read full review of Pure Storage FlashBlade »
Ivan Monnier
Infrastructure Analyst at Whirlpool Corporation
Technical support was good. We’ve contacted them multiple times and they were great. They have been helpful every time.
Read full review of Pure Storage FlashArray »
Lenin Christopher
Director at Techfruits
We have had some issues with the support team. The media and entertainment industry is new for the team. They must...
Read full review of Pure Storage FlashBlade »
Alfadel Alharthy
Infrastructure Services Manager at NAMA
When we set up the solution we did not require a lot of support from the teams. The good thing about the support is...
Read full review of Pure Storage FlashArray »
Oleg Gussar
Head of Administration Group at a financial services firm
The technical support from Pure Storage FlashArray is perfect. If we have some trouble or we need to change...
Read full review of Pure Storage FlashArray »
Vladimir Blazek
Solution Architect at Storage One
Pure Storage's tech support is excellent. They use AI effectively, and their support team is highly reliable and...
Read full review of Pure Storage FlashArray »
Animesh Kumar
Presales Solution Architect at DXC Technology
I would rate technical support at ten out of ten because all areas are monitored proactively. If there's an issue,...
Read full review of Pure Storage FlashBlade »
Anonymous User
System Administrator at a government
Their technical support is great.
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Architect at a wellness & fitness company
Their technical support is good.
Read full review of Pure Storage FlashArray »
Anonymous User
Associate Infrastructure Manager at a tech services company
Customer Service: The business partner performing the support/customer service is very knowledgeable and they even...
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
The support is okay.
Read full review of Pure Storage FlashArray »
Peter Golledge
Unix and storage manager at a comms service provider
Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where...
Read full review of Pure Storage FlashArray »
Prabakaran Kaliamurthi
Technical Consultant at Injazat Data Systems
I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of...
Read full review of Pure Storage FlashArray »
RameshGanesan
Senior Director of Databases at a wellness & fitness company
I have not used the tech support.
Read full review of Pure Storage FlashArray »
Anonymous User
Information Systems Analyst at a pharma/biotech company
We haven’t had to use it. We ran into some issues, but found their technical engineer not as good as Nimble Storage's.
Read full review of Pure Storage FlashArray »
Narendra-Reddy
Works at a comms service provider
I rate Pure Storage support. The response times are good, but they use third-party support. They come and work on...
Read full review of Pure Storage FlashArray »
Sarkis Kotelyan
System Administrator at VERIFI
The technical support did a good on the one issue that we contact them for (the power supply).
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Architect and IT at a tech vendor
We have not engaged with technical support for this solution.
Read full review of Pure Storage FlashBlade »
Anonymous User
Manager, Enterprise Infrastructure at a tech services company
From the feedback I've gotten, for the most part, the technical support has been quite good. They know their product...
Read full review of Pure Storage FlashArray »
Anonymous User
ICT and Security Specialist at a comms service provider
Their support is very good, first-class.
Read full review of Pure Storage FlashArray »
Sun Kim Dosik
SDDC Senior Director at SK Telecom
The technical support is okay, but could be improved.
Read full review of Pure Storage FlashArray »
Rafal Zawadzki
Manager of IT Department at Office of Technical Inspection in Poland
The support is very good they quickly react to problems.
Read full review of Pure Storage FlashArray »
Anonymous User
CIO at a manufacturing company
The support from Pure Storage Flash Array is amazing. I have never seen a vendor support a product this well. They...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Manager at a government
The technical support is great.
Read full review of Pure Storage FlashArray »
Anonymous User
CTO at a financial services firm
Excellent. Best of any of the vendors we work with.
Read full review of Pure Storage FlashArray »
Patrick Mcgrory
Chief Executive Officer / CTO at IT VIP, LLC
I haven't called them.
Read full review of Pure Storage FlashBlade »
Anonymous User
Manager I.T. Infrastructure at a financial services firm
I haven't had any need to make use of the technical support team yet.
Read full review of Pure Storage FlashArray »
JamesBrooks
Infrastructure Engineer at ISAM
It has been really easy to use. Their support has been very helpful.
Read full review of Pure Storage FlashArray »
Chitranshi Gautam
Senior Engineer - Cloud and Infra Services at a consultancy
The quality of support is good. The response time is good. They do not take much time to respond. They ensure someone...
Read full review of Pure Storage FlashArray »

Review 1 of 30

Technical Support

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