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Microsoft vs Mitel

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Microsoft
Based on 7003 reviews.
Mitel
Based on 17 reviews.
Overview
Microsoft, a global leader in technology and software, offers a wide range of products and enterprise solutions. Its portfolio extends across various domains including operating systems, cloud computing, productivity software, and cybersecurity, among others. Microsoft products are designed to support diverse environments, including on-premises, cloud, and hybrid setups. Its solutions are platform-agnostic, ensuring compatibility with various operating systems and environments. Microsoft solutions are known for their extensive integration capabilities, both within the Microsoft ecosystem and with third-party vendors. This enables organizations to create a cohesive IT environment that leverages the best of Microsoft and other technologies. Microsoft often bundles its products to offer comprehensive solutions that meet a wide range of enterprise needs. These bundles can provide cost savings and simplify procurement for organizations looking to leverage multiple Microsoft products. Microsoft offers flexible pricing models, including subscription-based and consumption-based options, to accommodate different budgetary requirements. Finally, Microsoft is known for its extensive customer support network, offering multiple tiers of support ranging from basic assistance to premium services that include direct access to Microsoft experts, 24/7 technical support, and proactive guidance. Cloud Services and Security Solutions Azure: Microsoft's flagship cloud computing service, Azure, competes directly with Amazon Web Services (AWS) and Google Cloud Platform (GCP). It offers a broad range of cloud services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. Azure excels in hybrid cloud environments, enabling seamless integration between on-premises data centers and the cloud. Microsoft 365: A suite that includes Office 365, Windows 10, and Enterprise Mobility + Security, providing a comprehensive productivity and security solution for businesses of all sizes. It supports various work environments with applications like Teams, Outlook, Word, Excel, and PowerPoint, along with advanced security and compliance features. Security Solutions: Microsoft's security portfolio is extensive, covering identity and access management, threat protection, information protection, and security management. Products like Microsoft Defender for Endpoint, Azure Active Directory, and Azure Sentinel offer robust security capabilities designed to protect enterprise systems and data from a wide range of threats. Comparing with Other Vendors When comparing Microsoft with vendors like Palo Alto, CrowdStrike, Zscaler, and SentinelOne, it's important to consider the specific domain of comparison. While Microsoft offers a broad range of solutions that cover various aspects of IT infrastructure, including cybersecurity, the other mentioned vendors specialize more narrowly in security solutions. This specialization can translate into deeper capabilities in certain security domains. However, Microsoft's strength lies in its integration, comprehensive ecosystem, and the ability to offer end-to-end solutions that cover more than just security.
Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide. Michael Cowpland and Terry Matthews founded Mitel in 1972. Conventionally, its name is regarded as a combination of the founders' first names and their first product - MIke and TErry's Lawnmowers. Cowpland is quoted as stating that it stands for MIke and Terry's Electronics, whereas Matthews confirmed the lawnmower acronym during an interview on BBC Radio 4's "The Bottom Line" in May 2011.
Sample Customers
Skype for Business
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Microsoft Teams
Honeywll, AIRFRANCE, AccuWeather, Lilly
Microsoft Unified Communications as a Service
Swisscom
ShoreTel M5 Unified Communications as a Service
Access Homehealth, Adrian College, All Erection Crane and Rental Corporation, Allied Telesis, Amarillo Independent School District, Anthony & Sylvan Pools, AP+M, Aquent, Archbishop Edward A. McCarthy High School, Auditoria Superior de la Ciudad
Mitel MiCollab
Hyatt Hotels, Make-A-Wish America, Netflix, Smile Doctors, Geo Foundation
Popular Solutions
Top Industries
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
12%
Financial Services Firm
9%
Government
9%
Insurance Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 10
Technical Support
No Data Available
No Data Available
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