ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
IT Director and Manager at a healthcare company with 51-200 employees
We rely on using ShoreTel's Phone Assistant as an integral part of our company and how it functions. We have control to change call groups, add/remove users, etc. without having to contact someone. The fact that we can use our own already owned Cisco phones on their Sky network is a great advantage to us. Changing handsets would be a burden on the company.
Director of Online Operations at a manufacturing company with 51-200 employees
Using Shortel sky has been great for our company. We have a normal to high employee turn over rate, especially in our sales dept. And having access to the shortel sky portal has made this simple for IT to make the changes
Every time we hire a new employee, we can have them up and running in a…
As of November 2024, the mindshare of ShoreTel Sky in the Unified Communications category
stands at 1.2%, down
from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
