Compare OneTrust vs Optiv

OneTrust

Based on 20 reviews.

Optiv

Sample Customers

OneTrust GRC

randstand, into, halfbrick

Popular Solutions

OneTrust GRC

11 reviews

OneTrust DataGovernance

5 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Energy/Utilities Company

16%

Financial Services Firm

16%

Healthcare Company

13%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
For OneTrust, we [and the clients] use it not just for governance, but for GRC (Governance, Risk, and Compliance)...
Read full review of OneTrust DataGovernance »

Review 1 of 2

No Data Available

Customer Service

Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Brooke Lynne Bowman
Compliance Manager at Cedar Cares, Inc.
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »

Review 1 of 16

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.