OneTrust DataGovernance Reviews

Name: OneTrust DataGovernance
Brand: OneTrust
Rating: 3.6 (7 reviews)

3.6 out of 5

7 reviews
62% willing to recommend

What is OneTrust DataGovernance?

Organizations can leverage the OneTrust Data Governance solution to centralize and automate their data governance programs. From initial data discovery to business insights, OneTrust helps you know your data, the laws that apply, and how to use that information to provide business value and demonstrate compliance.

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OneTrust DataGovernance is the #13 ranked solution in Data Governance tools. PeerSpot users give OneTrust DataGovernance an average rating of 7.2 out of 10. OneTrust DataGovernance is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): OneTrust DataGovernance vs Informatica Intelligent Data Management Cloud (IDMC). OneTrust DataGovernance is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Data Governance

December 2024

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Featured reviews

Ihab-Bekhiet

Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions

I believe the relationship between business and technical terms could be improved, as well as the focus on data discovery. If we leverage the power of AI, we could provide more user-friendly outputs with relational insights between data. This is a core area for success. Any tool that focuses on data insights will add value. It's not just about linking clear data with clear business terms, but gaining insights is power and the key to success. So, I would like to improve the business and technical relations within OneTrust Data Governance. Customers mainly use OneTrust for compliance. For example, in Saudi Arabia, which is the top-selling country in 2023, there is a boom in data management investments due to digital transformation and government initiatives. They are heavily investing in data enrichment and data management. To succeed in this market, OneTrust needs to invest more and check the requirements from Saudi Arabian regulations. There are around 200 specifications to comply with. Once OneTrust meets those specifications, it will be able to sell more products. If OneTrust adapts well, OneTrust will see significant sales growth until 2030 in Saudi Arabia. An important thing to consider is to offer both on-premises and cloud deployment options. Currently, cloud-only solutions, especially on Azure, are not widely accepted. So, I would like to have an on-premises version as well. On-premises is crucial. If OneTrust can offer Google Cloud within Saudi Arabia, that would be good, but outside the country, Azure is acceptable for HIPAA compliance. So, in future, there should be both on-premises and Google Cloud options for cloud deployment.

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Scott Margolis

Managing Director, Data Governance & Compliance at Ernst & Young

I would recommend evaluating your specific needs and existing tools. If your organization already has ServiceNow, Archer, SAP, or similar integrated solutions, it might be worth considering those options as they are already integrated. While OneTrust DataGovernance could be a low-cost option, it's an amalgamation and not integration. It’s important to align your choice with your long-term data. Overall, I rate the solution a solid five out of ten with ten being the highest.

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Surendra Kumar

Team Lead-Information Security at a marketing services firm with 201-500 employees

I would definitely recommend OneTrust to others because the platform is supported by knowledgeable professionals, stays up-to-date with the latest technologies, and offers numerous features, including free APIs and comprehensive documentation. The training and support resources are also freely available to customers. I'd rate the solution eight out of ten.

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OneTrust DataGovernance mindshare

As of January 2025, the mindshare of OneTrust DataGovernance in the Data Governance category stands at 2.9%, down from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Governance

Key learnings from peers

Last updated Dec 29, 2024

Valuable Features

OneTrust DataGovernance offers seamless data management across geolocations, a business glossary, workflow automation, and integration with risk management tools. It provides cloud-based access, supports API connectivity, and is cost-efficient. Users can trace incidents, analyze data flow for security, and manage data and metadata centrally. Inventory features allow easy access to data source information, while legal and GDPR insights support privacy needs.

"I recommend using a tool like OneTrust DataGovernance for managing regulated services, especially those handling personal information."
"The data flow analysis is especially valuable from a security perspective. It helps set a perimeter concerning security aspects."
"OneTrust allows seamless management of multiple geolocations at one time and offers workflow automation based on location-specific parameters."

Room for Improvement

OneTrust DataGovernance needs enhanced subject rights and cookie management, better third-party integrations, and improved deployment options. The platform requires a more cohesive structure and a stronger relationship between business and technical terms, focusing on data discovery and user-friendly insights. It should meet Saudi Arabian compliance requirements and offer on-premises deployment alongside cloud options. Improved AI features, dashboards, and notification systems, as well as better reporting and process management capabilities, are necessary.

"The process management capability could be improved. It would be beneficial to have an authorization mechanism for users to process certain actions."
"The process management capability could be improved."
"In OneTrust DataGovernance, there is room for improvement in creating customized email notifications in plain language and enhancing text editor features for form creation."

Pricing

Enterprise buyers reported mixed experiences with OneTrust DataGovernance pricing. While some found it cost-effective, others noted it as slightly expensive. Users pay regular licensing fees with itemized pricing for individual features. Different versions are available, and discounts may apply for certain organizations. Some view the investment as worth it, given the comprehensive features offered, despite higher costs compared to other one-box solutions. Pricing is rated moderately high, seven out of ten, on average.

"The product cost was reasonable due to a discount for NGOs."
"The solution is a low-cost option."
"The product is worth every penny."

Popular Use Cases

Primary use cases of OneTrust DataGovernance include managing personal data while adhering to regulatory frameworks, handling data subject rights, risk identification, and inventory. It aids in governance, risk, and compliance (GRC), privacy assessments, IT asset management, vendor and security assessments, incident handling, and automation in high-risk areas. Teams utilize it for conducting audits, managing ISO and ISM certification, data inventory, data flow analysis, and compliance with standards like HIPAA.

Service and Support

Some users report dissatisfaction with the first line of support at OneTrust DataGovernance due to limited understanding and frequent escalation requirements. Although the second-line support is more knowledgeable, repetitive inquiries may frustrate clients. Others rate regular support as seven and expert support as eight out of ten. A few users found their needs met without contacting support. Enhancements in staff preparedness and question customization could improve experiences.

Deployment

OneTrust DataGovernance's initial setup is described as complex by multiple users. Many faced installation challenges, requiring assistance from the OneTrust team. The setup often involved numerous prerequisites and considerable time. For some, delays arose from interface and onboarding issues. Different levels of setup support are offered by OneTrust, where either company executives handle implementation or internal teams execute it, with OneTrust available for queries. Some users regard the setup as difficult, while others consider it manageable.

Scalability

OneTrust DataGovernance is considered highly scalable by users, with some rating it up to nine out of ten. Users acknowledge its capability to meet various needs but cite limitations with cloud-only deployment, especially in compliance scenarios in regions like Saudi Arabia. The need for an on-premises option is noted, affecting its appeal to certain enterprise clients. While suitable for many, pricing and regulatory factors impact its widespread adoption.

Stability

OneTrust DataGovernance is perceived as stable by many, with several users rating its stability highly. Some users mention occasional issues typical for many tools, such as ticket and service request delays. However, OneTrust provides effective communication, notifying users about potential issues and offering clear incident details. While several users rate it quite stable without facing issues, others consider its stability average, highlighting the need for ongoing improvements and support responsiveness.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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