OneTrust DataGovernance Reviews

Name: OneTrust DataGovernance
Brand: OneTrust
Rating: 4 (6 reviews)

3.5 out of 5

6 reviews
57% willing to recommend

What is OneTrust DataGovernance?

Organizations can leverage the OneTrust Data Governance solution to centralize and automate their data governance programs. From initial data discovery to business insights, OneTrust helps you know your data, the laws that apply, and how to use that information to provide business value and demonstrate compliance.

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OneTrust DataGovernance is the #12 ranked solution in Data Governance tools. PeerSpot users give OneTrust DataGovernance an average rating of 7.0 out of 10. OneTrust DataGovernance is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): OneTrust DataGovernance vs Informatica Intelligent Data Management Cloud (IDMC). OneTrust DataGovernance is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Data Governance

October 2024

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Featured reviews

Ihab-Bekhiet

Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions

I believe the relationship between business and technical terms could be improved, as well as the focus on data discovery. If we leverage the power of AI, we could provide more user-friendly outputs with relational insights between data. This is a core area for success. Any tool that focuses on data insights will add value. It's not just about linking clear data with clear business terms, but gaining insights is power and the key to success. So, I would like to improve the business and technical relations within OneTrust Data Governance. Customers mainly use OneTrust for compliance. For example, in Saudi Arabia, which is the top-selling country in 2023, there is a boom in data management investments due to digital transformation and government initiatives. They are heavily investing in data enrichment and data management. To succeed in this market, OneTrust needs to invest more and check the requirements from Saudi Arabian regulations. There are around 200 specifications to comply with. Once OneTrust meets those specifications, it will be able to sell more products. If OneTrust adapts well, OneTrust will see significant sales growth until 2030 in Saudi Arabia. An important thing to consider is to offer both on-premises and cloud deployment options. Currently, cloud-only solutions, especially on Azure, are not widely accepted. So, I would like to have an on-premises version as well. On-premises is crucial. If OneTrust can offer Google Cloud within Saudi Arabia, that would be good, but outside the country, Azure is acceptable for HIPAA compliance. So, in future, there should be both on-premises and Google Cloud options for cloud deployment.

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Scott Margolis

Managing Director, Data Governance & Compliance at Ernst & Young

I've implemented the solution for two clients. One implementation was for risk identification and inventory, while the other was focused on data subject rights for development One valuable aspect of the solution is its cloud-based nature. Users can just pay the fees and get started instantly.…

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Surendra Kumar

Team Lead-Information Security at a marketing services firm with 201-500 employees

We use the platform for conducting privacy assessments, vendor assessments, managing IT asset management, privacy and security assessments, managing ISO and ISM certification requirements, and managing internal and external audits OneTrust seamlessly manages multiple geolocations, providing…

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OneTrust DataGovernance mindshare

As of November 2024, the mindshare of OneTrust DataGovernance in the Data Governance category stands at 2.9%, down from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Governance

Key learnings from peers

Last updated Nov 3, 2024

Valuable Features

OneTrust DataGovernance offers cloud-based flexibility, letting users start instantly. It excels in managing personal data, tracing incidents, and workflow automation. Users appreciate its inventory management, mapping business, and technical terms. It supports data privacy, information security, and integrates seamlessly with risk management tools. Business glossary and API connectivity are highlighted, along with cost efficiency. Its ability to manage geolocations simultaneously is valued despite users sometimes preferring Informatica or Collibra for lineage and data classification.

"OneTrust allows seamless management of multiple geolocations at one time and offers workflow automation based on location-specific parameters."
"This allows anyone in the enterprise to easily find information about specific products or data elements."
"The product's valuable feature is its integration with other tools, such as risk management and risk assessment."

Room for Improvement

OneTrust DataGovernance requires enhancements in subject rights and cookie management. Integration with third-party products and data discovery also need improvement. The tool should focus on better business and technical relations, especially in compliance with Saudi Arabian regulations. Deployment options, including on-premises and Google Cloud, are essential. The platform could improve AI features, dashboards, email notifications, form editors, and reporting capabilities to ensure more user-friendly experiences and compliance success.

"In OneTrust DataGovernance, there is room for improvement in creating customized email notifications in plain language and enhancing text editor features for form creation."
"To succeed in this market, OneTrust needs to invest more and check the requirements from Saudi Arabian regulations."
"The platform could benefit from more competitive AI features, more user-friendly dashboards, and better automatic recognition or advanced templates."

Pricing

Enterprise users of OneTrust DataGovernance experience varied pricing, with a regular licensing fee and costs for individual features. Some find it a lower-cost option, benefiting from discounts like €10,000 annually for NGOs. Although the solution is seen as expensive, with a pricing satisfaction rating of seven out of ten, many consider it worth the investment given its robust capabilities and non-bundled approach compared to other tools.

"The product cost was reasonable due to a discount for NGOs."
"The solution is a low-cost option."
"The product is worth every penny."

Popular Use Cases

OneTrust DataGovernance is primarily utilized for managing and using personal data in compliance with regulations, addressing data subject rights, and supporting GRC. Users apply it for risk identification, processing activities registration, quality impact assessments, IT and vendor management, and privacy and security assessments. It facilitates compliance with HIPAA and other frameworks, provides pre-built packages, and supports ISO and ISM certifications, as well as internal and external audits.

Service and Support

Customer service and support for OneTrust DataGovernance show mixed feedback. First-line support is often seen as lacking in tool understanding and frequently escalates issues, needing better preparation. Second-line support is knowledgeable but sometimes repetitive in questions, which could be optimized. OneTrust offers two tiers of assistance: basic and expert. Basic support is rated seven out of ten, while expert support receives an eight out of ten.

Deployment

Initial setup of OneTrust DataGovernance is complex and time-consuming. Many users faced challenges and engaged OneTrust's team for assistance. One organization reported taking over a month due to numerous prerequisites and issues. Automated setup with bundled databases was suggested to simplify the process. Delays were caused by interface issues and onboarding problems. There are two support options: full implementation by an executive or minimal support where internal team members design workflows with OneTrust available for queries.

Scalability

OneTrust DataGovernance is recognized for its scalability, often rated highly by users. Some express concerns about pricing and lack of an on-premises option, which can be a barrier for clients requiring this feature, particularly in regions like Saudi Arabia. Despite these concerns, many appreciate its adaptability and capacity for handling new requirements. Companies find it suitable for enterprise-scale deployments, aligning with customer needs, especially those open to using cloud solutions outside specific regions for compliance.

Stability

OneTrust DataGovernance is largely stable with ratings ranging from five to nine out of ten. Users experience occasional issues similar to other tools. The operations team actively resolves these problems. Ticketing and service requests are common, but communication is clear with advance notifications about potential incidents, including estimated resolution times. Despite some users rating stability as average, many find it satisfactory and appreciate the consistent communication offered by OneTrust.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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