OneTrust DataGovernance Reviews

Name: OneTrust DataGovernance
Brand: OneTrust
Rating: 3.7 (8 reviews)

3.7 out of 5

8 reviews
62% willing to recommend

What is OneTrust DataGovernance?

Organizations can leverage the OneTrust Data Governance solution to centralize and automate their data governance programs. From initial data discovery to business insights, OneTrust helps you know your data, the laws that apply, and how to use that information to provide business value and demonstrate compliance.

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OneTrust DataGovernance is the #13 ranked solution in Data Governance tools. PeerSpot users give OneTrust DataGovernance an average rating of 7.4 out of 10. OneTrust DataGovernance is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): OneTrust DataGovernance vs Informatica Intelligent Data Management Cloud (IDMC). OneTrust DataGovernance is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Data Governance

January 2025

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Featured reviews

Ihab-Bekhiet

Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions

I believe the relationship between business and technical terms could be improved, as well as the focus on data discovery. If we leverage the power of AI, we could provide more user-friendly outputs with relational insights between data. This is a core area for success. Any tool that focuses on data insights will add value. It's not just about linking clear data with clear business terms, but gaining insights is power and the key to success. So, I would like to improve the business and technical relations within OneTrust Data Governance. Customers mainly use OneTrust for compliance. For example, in Saudi Arabia, which is the top-selling country in 2023, there is a boom in data management investments due to digital transformation and government initiatives. They are heavily investing in data enrichment and data management. To succeed in this market, OneTrust needs to invest more and check the requirements from Saudi Arabian regulations. There are around 200 specifications to comply with. Once OneTrust meets those specifications, it will be able to sell more products. If OneTrust adapts well, OneTrust will see significant sales growth until 2030 in Saudi Arabia. An important thing to consider is to offer both on-premises and cloud deployment options. Currently, cloud-only solutions, especially on Azure, are not widely accepted. So, I would like to have an on-premises version as well. On-premises is crucial. If OneTrust can offer Google Cloud within Saudi Arabia, that would be good, but outside the country, Azure is acceptable for HIPAA compliance. So, in future, there should be both on-premises and Google Cloud options for cloud deployment.

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Scott Margolis

Managing Director, Data Governance & Compliance at Ernst & Young

I would recommend evaluating your specific needs and existing tools. If your organization already has ServiceNow, Archer, SAP, or similar integrated solutions, it might be worth considering those options as they are already integrated. While OneTrust DataGovernance could be a low-cost option, it's an amalgamation and not integration. It’s important to align your choice with your long-term data. Overall, I rate the solution a solid five out of ten with ten being the highest.

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Surendra Kumar

Team Lead-Information Security at a marketing services firm with 201-500 employees

I would definitely recommend OneTrust to others because the platform is supported by knowledgeable professionals, stays up-to-date with the latest technologies, and offers numerous features, including free APIs and comprehensive documentation. The training and support resources are also freely available to customers. I'd rate the solution eight out of ten.

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OneTrust DataGovernance mindshare

As of February 2025, the mindshare of OneTrust DataGovernance in the Data Governance category stands at 2.5%, down from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Governance

Key learnings from peers

Last updated Feb 16, 2025

Valuable Features

OneTrust DataGovernance offers valuable features like seamless management of personal data, incident tracing, risk integration, and automation for data requests. Its cloud-based nature allows for quick setup with cost efficiency. It facilitates data flow analysis for security needs and ensures cookie compliance. The business glossary and workflows enhance functionality. Integration with risk tools, support for multiple geolocations, API connectivity, and metadata management are highly appreciated. Users suggest expanding features to cover more regulations.

"OneTrust DataGovernance has excellent on-premise data mapping and visualization capabilities."
"I recommend using a tool like OneTrust DataGovernance for managing regulated services, especially those handling personal information."
"The data flow analysis is especially valuable from a security perspective. It helps set a perimeter concerning security aspects."

Room for Improvement

Subject rights, cookie management, and third-party integration in OneTrust DataGovernance need enhancement. Deployment faces challenges, especially in offering on-premises options. The platform appears as a collection of disjointed components requiring better integration. The relationship between business and technical terms needs strengthening alongside data discovery focus. Reports lack sufficient customization, while process management and AI features could improve. Enhanced user-friendly dashboards, automatic recognition, and diversified deployment choices would benefit users, especially in regions like Saudi Arabia.

"The process management capability could be improved. It would be beneficial to have an authorization mechanism for users to process certain actions."
"The process management capability could be improved."
"In OneTrust DataGovernance, there is room for improvement in creating customized email notifications in plain language and enhancing text editor features for form creation."

Pricing

Enterprise users report that OneTrust DataGovernance pricing includes a regular licensing fee that is itemized, requiring separate payments for additional features. Some users found it expensive, rating it seven out of ten, while others mentioned discounts for NGOs and a reasonable cost of about €10,000 annually. OneTrust is described as a cost-effective solution with a rich set of features, although not as a one-box solution.

"The product cost was reasonable due to a discount for NGOs."
"The solution is a low-cost option."
"The product is worth every penny."

Popular Use Cases

Organizations primarily use OneTrust DataGovernance for managing personal data and ensuring compliance with regulatory frameworks. They implement it for risk identification, data subject rights, governance, risk, and compliance (GRC), and privacy management activities. It supports compliance teams with materials and packages for requirements like HIPAA. The tool assists in privacy assessments, vendor assessments, IT asset management, data inventory analysis, incident handling, impact assessments, and managing audits related to ISO and ISM certifications.

Service and Support

Customer service and support for OneTrust DataGovernance show mixed experiences. Initial contact with support is often unsatisfactory, lacking tool knowledge and frequently escalating issues. First line support requires more qualifications, while the second line is more informed but can repeat questions. They offer basic support managed through cases and expert support with dedicated specialists. Basic support scores seven out of ten, whereas expert support earns eight. Multiple users didn't contact support, finding OneTrust DataGovernance satisfactory.

Deployment

Users found the initial setup of OneTrust DataGovernance challenging due to complexities but with varying degrees of perceived difficulty. Some faced deployment delays and needed external assistance; others utilized available support services or bundled database solutions. Installations were rated between two and nine out of ten, indicating diverse experiences. While some teams found the process manageable, others encountered hurdles requiring OneTrust's expert intervention to navigate setup complexities and prerequisites effectively.

Scalability

OneTrust DataGovernance provides a highly scalable platform, with diverse ratings predominantly around seven to nine. Users appreciate its capacity to accommodate enterprise needs, though pricing and lack of an on-premises Azure option pose challenges, especially in regions like Saudi Arabia where local deployment is crucial for compliance. Despite limitations, its cloud adaptability supports HIPAA compliance for clients willing to operate outside specific geographical restrictions, aligning with varied infrastructure preferences.

Stability

Users indicate that OneTrust DataGovernance offers good stability, generally rating it between eight and nine out of ten. Some experience average stability, rating it a five, with occasional issues needing resolution. Many appreciate the advance notifications and clear communication regarding potential severity issues and incident resolutions. Despite minor challenges like tickets and Change Requests, the platform is generally stable, and users encounter few disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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