Compare Tenable vs Trellix

Tenable

Based on 221 reviews.

Trellix

Based on 392 reviews.

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

Tenable Nessus

19 reviews

Tenable Security Center

22 reviews

Tenable Vulnerability Management

24 reviews

Trellix Endpoint Security

21 reviews

Trellix MOVE AntiVirus

22 reviews

Trellix Endpoint Security (ENS)

22 reviews

Top Industries

Educational Organization

28%

Computer Software Company

11%

Financial Services Firm

Government

Educational Organization

32%

Computer Software Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
We use Tenable Security Center for vulnerability assessment purposes within our security infrastructure. The solution...
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
It's nice to work with because it gives good results for web application scanning according to OWASP Top 10 and NISC....
Read full review of Tenable.io Web Application Scanning »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Vulnerability Management »
Javeed Abdul
Senior System Engineer at a tech consulting company
Tenable Cloud Security is used for scanning purposes, including vulnerabilities and remediation. The graphs provided...
Read full review of Tenable Cloud Security »

Review 1 of 5

BiswabhanuPanda
Senior technical consultant at Hitachi Systems Micro Clinic
The solution has been in place for quite some time – three or four years. We've renewed it several times, and we...
Read full review of Trellix Network Detection and Response »
AhmedEl-Tayeb
Product Manager at MCS
The endpoint of Trellix itself should be placed within an enterprise with more than 200 or 300 endpoints. And then,...
Read full review of Trellix Endpoint Security »
Ashford Asante
IT Manager at Lancaster Kumasi City
Since we're fully virtualized, it integrates seamlessly. We use the agent for deployment within the environment....
Read full review of Trellix MOVE AntiVirus »
Daniel Durian
Senior Information Security Manager at a real estate/law firm
I use Trellix ESM to monitor inbound communication from known threat hosts and detect cyberattacks. It's also useful...
Read full review of Trellix ESM »
Ramy Ragab
Head of Data Link at Telecom Egypt
Trellix Endpoint Detection and Response (EDR) is a very advanced solution, and it can work very well since it helps a...
Read full review of Trellix Endpoint Detection and Response (EDR) »

Review 1 of 5

Customer Service

Antonio Scola
Owner at Sunlit Technologies
I would rate the technology support as nine out of ten.
Read full review of Tenable Lumin »
Sereyreach Dy
Security Infrastructure Engineer at NP Secure Co.,Ltd
For the solution's technical support, our company directly seeks help from the solution's vendor in Vietnam or...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Aaron Melendez
Cybersecurity Analyst / Third-Party Risk Analyst at San Jacinto Community College
I would rate their support ten out of ten.
Read full review of Tenable Vulnerability Management »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
OniRahman
Technical Consultant at a tech consulting company
I haven't really dealt much with technical support. In the initial stage, however, when I started deploying Tenable...
Read full review of Tenable Security Center »
VictorAkidiva
Security Architect at ModusBox
Technical support has been excellent and provides a lot of support when needed.
Read full review of Tenable Security Center »
Tharaka Shameera
Intent Manager at SLIIT
The solution’s tech support team is very helpful.
Read full review of Tenable Security Center »
Ondrej Kováč
Solution Engineer at Exclusive Networks Czechia
My partners complain that support is not consistent and replies come late. It is small company and to offer worldwide...
Read full review of Tenable Cloud Security »
SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
The solution's technical support is good. I have observed that whenever my company faces any problem, the product's...
Read full review of Tenable.io Container Security »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We haven't had a lot of challenges with the solution and therefore have not really contacted technical support.
Read full review of Tenable.io Web Application Scanning »
Gabriel Clement
Lead IT Security and Remediation at ARM Holdings Company
I've not escalated anything to technical support.
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
I've never needed to contact Tenable support, I've been able to resolve any issues myself.
Read full review of Tenable Nessus »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
Justin Kolker
IT Security Specialist at a consultancy
Their tier-one, initial tech support is pretty bad. Their premium support is excellent. Whether premium support comes...
Read full review of Tenable Security Center »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Anonymous User
Security Consultan at a security firm
They assist me every day, not just daily but several times a week, around three to four times. I handle support for...
Read full review of Tenable.io Container Security »
Anonymous User
Chief Executive Officer at a outsourcing company
We can contact technical support using their web console. We can log a support ticket as end users, although we...
Read full review of Tenable Nessus »
Anonymous User
Solutions and Services Manager at a tech services company
The solution's technical support is not good. I rate the technical support a three out of ten.
Read full review of Tenable Cloud Security »
SivaMurali
Senior Cybersecurity Consultant at a tech services company
Customer service and support with Tenable is good. They are knowledgeable and responsive. I would rate their service...
Read full review of Tenable Security Center »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »
Anonymous User
Security Architect at a computer software company
The solution's technical support is quite good and very supportive. I rate the technical support nine and a half out...
Read full review of Tenable.io Container Security »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
Pov Men
Network Security Engineer at np secure
I am satisfied with technical support.
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 30

Venugopal Potumudi
Senior Consultant at Tata Consultancy
For desktop support, they are pretty good.
Read full review of Trellix Endpoint Security (ENS) »
S M Fazlul Haque
IT Lead Engineer, Information Technology at Banglalink
Technical support has been great. They always help us to resolve any issues. We are quite satisfied with them. If...
Read full review of Trellix Endpoint Security »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
Technical support has been fine. We haven't really had any big problems to deal with.
Read full review of Trellix Endpoint Security (ENS) »
Naresh Rayakwar
Lead architect at Tech Mahindra Limited
I have never directly contacted McAfee's technical support.
Read full review of Trellix MOVE AntiVirus »
RiaanDu Preez
Senior Cyber Security Specialist Architect at Cyberlinx
My opinion about technical support might be biased because I have direct access to top-level senior staff. I know...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
Technical support is crucial, especially when facing critical issues. It's rated six out of ten. Improvements are...
Read full review of Trellix XDR »
Abu Imran
Information Security Engineer at Nhq Distribution Ltd
I rate the technical support an eight out of ten.
Read full review of Trellix Endpoint Security (ENS) »
Hung-LE
Group IT Manager at Discova
I have experience with the solution's technical support.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Yaser_Altwailey
Network Engineer at General Authority OF ZAKAT & TAX
I have experience with technical support for the product. The support offered by the solution is good.
Read full review of Trellix MOVE AntiVirus »
Aggry Motlhwa
IT Security Specialist at Commercial Bank of Ethiopia
The tech support has been superb. You log a call. Sometimes we are in a different time zone when we log a service...
Read full review of Trellix Endpoint Security »
Chandrasekhar Reddy Chennuru
Scientist/Engineer-SG at NRSC
I did not have a problem with the support I received from McAfee MOVE AntiVirus.
Read full review of Trellix MOVE AntiVirus »
Amlan Sahoo
Systems-Engineer at a tech services company
Customer Service: Customer service is very good. Technical Support: Technical support is very good.
Read full review of Trellix ESM »
Anonymous User
SOC Services Manager at a healthcare company
Their support is okay. It is not bad.
Read full review of Trellix Helix »
SenITCOn45
IT Senior Consultant at a manufacturing company
Technical support is good. They respond well, and if we send them software that we think is suspicious then they...
Read full review of Trellix Network Detection and Response »
Prashant_Pawar
Project Manager at LTIMINDTREE
FireEye responds promptly, and their support has been excellent so far.
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
General Manager at a tech services company
I rate Trellix support nine out of 10.
Read full review of Trellix Endpoint Security »
Anonymous User
ICT Security Officer at a healthcare company
In our experience, technical support has been good.
Read full review of Trellix ESM »
Pavithra Ahuja
Freelance consultant at a consultancy
I've never used technical support.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Vice President Of Technology at a computer software company
I don't have any issues.
Read full review of Trellix MOVE AntiVirus »
DuyNguyen4
Presales and product manager at Mi Mi Informatics Joint Stock Company
The technical support works fast and is knowledgeable and customer-friendly.
Read full review of Trellix Endpoint Security »
RojeHay
Senior Security and Risk Management Analyst at National Commercial Bank Jamaica Limited (NCB)
Their technical support is better than some of the competitors in the space. To make a direct comparison, it's...
Read full review of Trellix Endpoint Detection and Response (EDR) »
AndyChan3
General manager at a tech services company
The technical support from McAfee is about average.
Read full review of Trellix Endpoint Security »
SmadiHuthaifa
Security Engineer at Advanced Technologies
Technical support was good, but can be improved. You need to send the ticket to a higher authority to get what you...
Read full review of Trellix Intrusion Prevention System »
Anonymous User
ITSM & AntiFraud Consultant at a tech company
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Trellix Endpoint Security »
Anonymous User
Regional Head Customer Experience at a financial services firm
I've never been in touch with technical support. We do have our own internal IT team we would turn to if we ran into...
Read full review of Trellix MOVE AntiVirus »
AwaisAbbasi
Operations Manager at a aerospace/defense firm
We've had some issues in the past and have had their Pakistani representative here. We've also communicated with...
Read full review of Trellix ESM »
Anonymous User
Implementation Engineer at a tech vendor
I have contacted technical support and they were very helpful. They resolved the queries on time.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Sr. Sales Engineer at a tech services company
They had pretty good tech support. I think a lot of what happened to McAfee, from my perspective, was everything went...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Venkateswarlu Paturu
Service Delivery Manager / Architect at a tech services company
I have never heard of any issues with technical support. That means technical support is good. If something comes to...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Delivery Manager at a tech services company
The support is pretty good, we haven't had any problems.
Read full review of Trellix Endpoint Security (ENS) »

Review 1 of 30

Technical Support

No Data Available

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