Trellix Endpoint Security (ENS) Reviews

Name: Trellix Endpoint Security (ENS)
Brand: Trellix
Rating: 3.8 (54 reviews)

3.8 out of 5

54 reviews
81% willing to recommend

214 followers

What is Trellix Endpoint Security (ENS)?

Trellix Endpoint Security (ENS) is a comprehensive solution designed to protect organizations from advanced cyber threats. With its advanced threat detection capabilities, ENS provides real-time visibility into endpoint activities, enabling proactive threat hunting and response.

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Trellix Endpoint Security (ENS) is the #17 ranked solution in EDR tools and #23 ranked solution in endpoint security software. PeerSpot users give Trellix Endpoint Security (ENS) an average rating of 7.6 out of 10. Based on the analysis of the 54 most recent Trellix Endpoint Security (ENS) reviews, the overall sentiment is positive, with a sentiment score of 7.4. Trellix Endpoint Security (ENS) is most commonly compared to CrowdStrike Falcon: Trellix Endpoint Security (ENS) vs CrowdStrike Falcon. Trellix Endpoint Security (ENS) is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Trellix Endpoint Security (ENS)

December 2024

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Featured reviews

Venugopal Potumudi

Senior Consultant at Tata Consultancy

I'd rate the solution seven out of ten. Having used Trend Micro as well, I would rate Trend Micro higher. However, I would still choose this product as a second option. When we recommend a product, we would recommend something based on the fit of the product and customer requirements. We worked with Defender, we worked with Trend Micro, and we worked with McAfee. All of them almost overlap in multiple use cases. That said, we do see the customer IT strategy and where they're going, and they are adopting Azure more. We know there are certain limitations in their landscape where there may be some old legacy systems, and in that case, then we would either switch back to McAfee or Trend Micro instead of Defender.

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Shreyansh Sharma

Instrument and Control Engineer at Reliance Industries Ltd

The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

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Joseck Wekesa

Partner Account Manager at Trinexia

You do not have access to all the features when you use the Trellix web interface. For example, you cannot do device or drive encryption from the web interface. Also, when we're working with customers, it's sometimes challenging to get sales support. Delays mean we might lose an opportunity. Lastly, Trellix lacks some documentation about custom features. I would like to see Trellix add database activity monitoring. They don't have a plan for this, and there isn't a significant roadmap around it. They have an enterprise service manager, which is sort of like a SIEM, but there is no roadmap. I want to see a clearer roadmap for integrating specific critical solutions like PAM and other things, too.

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Trellix Endpoint Security (ENS) mindshare

Product category:

As of January 2025, the mindshare of Trellix Endpoint Security (ENS) in the Endpoint Protection Platform (EPP) category stands at 1.6%, down from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jan 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 5, 2025	Download
Comparison	Trellix Endpoint Security (ENS) vs Microsoft Defender for Endpoint	Jan 5, 2025	Download
Comparison	Trellix Endpoint Security (ENS) vs SentinelOne Singularity Complete	Jan 5, 2025	Download
Comparison	Trellix Endpoint Security (ENS) vs CrowdStrike Falcon	Jan 5, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	11.1%	97%	122 interviews Add to research
Microsoft Defender for Endpoint	4.0	11.3%	94%	190 interviews Add to research

Valuable Features

Trellix Endpoint Security offers comprehensive features such as strong network sandbox solutions and zero-day protection. Organizations appreciate its integration with other systems, centralized management through ePO, and threat scanning capabilities. Its advanced search for threats, ease of use, and stable dashboard are valued. The AI capabilities, containment, and predictive technology enhance security posture. Its deployment via ePO streamlines managing multiple endpoints, while its frequent, automatic updates ensure continuous protection.

"I recommend Trellix Endpoint Security to others as it seems like one of the industry standards and is fairly stable."
"Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware."
"The EPO, the ePolicy Orchestrator, is the best endpoint protection central management system."

Room for Improvement

Trellix Endpoint Security needs improvement in areas such as startup performance, dashboard integration, and user interface. Users experience issues with manual processes, cloud compatibility, and high resource utilization impacting stability. They also face challenges with integrations, support response times, and pricing. Improved dashboard customization and reporting features are requested, along with enhancements in intrusion detection, malware detection, and technical support. Notifications are excessive and compatibility with Linux and other platforms is limited.

"Continued available training is important for people coming in to use it."
"The detection and response capabilities need to be improved."
"It is a bit technical. The user interface has some significant limitations, mainly when using HIPS on the server side, to protect files from being changed or deleted by hackers, users, or administrators."

ROI

Trellix Endpoint Security (ENS) provides improved user management and decreases IT workload. Users report a significant reduction in response time to threats, despite some false positives and missed incidents. While some see a positive return on investment with long-term licenses, others rate ROI lower. Ensuring IT infrastructure remains uncompromised contributes to perceived value. McAfee MVISION Endpoint also delivers a measurable investment return but ROI calculations vary by organization.

Pricing

Trellix Endpoint Security (ENS) offers a mid-range and competitive pricing model tailored for enterprise buyers. It employs a yearly subscription-based approach, covering licenses and hardware, with additional support options available. Pricing varies by the number of devices and subscription length, with discounts for larger deployments. While some users consider it costly compared to similar solutions, many appreciate its value, flexibility, and overall affordability compared to alternatives like Microsoft Defender.

"The product pricing is high."
"The pricing is reasonable."
"The price of the product is similar to the ones in the market that offer the same features."

Popular Use Cases

Trellix Endpoint Security is primarily utilized for endpoint protection, detecting threats, and securing networks against malware and advanced persistent threats. Various organizations deploy it on cloud and on-premises for antivirus installations, endpoint monitoring, and managing Windows Defender. It is also used for ransomware detection, data exfiltration prevention, and cyber attack defense. Users appreciate its integration capabilities with FireEye and McAfee MVISION, enhancing overall cybersecurity and supporting the management of devices in diverse environments.

Service and Support

Trellix Endpoint Security's customer service and support exhibit mixed feedback. Users highlight strong technical knowledge, responsiveness, and friendly interactions. However, there are issues with time-zone adjustments, slower response times, and regional support discrepancies. There is a call for a more significant global presence and enhanced internal knowledge sharing. While some praise efficient handling of technical queries, others mention difficulties with timely OS compatibility and technical escalations. Overall ratings vary, with suggestions for improvement in various aspects.

Deployment

Many found Trellix Endpoint Security's initial setup straightforward and easy to deploy. Configuration may vary based on environment size, taking from hours to days. Some faced initial complexity with policies and Active Directory issues, but these were not typically severe. Larger enterprises might encounter extended deployments due to specific requirements. Utilization of cloud and on-premises models is common, and setup usually requires minimal effort if technical skills are used.

Scalability

Many users appreciate Trellix Endpoint Security (ENS) for its strong scalability, particularly in enterprise settings. Its flexibility allows for easy scaling, especially when correctly configured. Some organizations have successfully managed thousands of users and endpoints, confirming the solution's capability to handle large-scale deployments. Despite a few challenges requiring improvement, the scalability is often praised, with some users rating it highly or describing it as excellent. Many express intentions to continue scaling their usage.

Stability

Trellix Endpoint Security (ENS) holds a predominantly stable reputation, with many noting reliability and minimal bugs or crashes. Users experience good performance, with some saying it surpasses previous versions. However, certain users have encountered initial stability issues, such as startup failures and hardware compatibility, needing resolution. Trellix is often considered stable enough, especially if configured correctly, although a few organizations faced performance lags. Stability ratings range from seven to nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trellix Endpoint Security (ENS) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Government

12%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

University

Comms Service Provider

Educational Organization

Healthcare Company

Retailer

Real Estate/Law Firm

Hospitality Company

Insurance Company

Transportation Company

Construction Company

Legal Firm

Performing Arts

Media Company

Non Profit

Aerospace/Defense Firm

Pharma/Biotech Company

Wholesaler/Distributor

Outsourcing Company

Logistics Company

Consumer Goods Company

Recreational Facilities/Services Company

Non Tech Company

International Affairs Institute

Compare Trellix Endpoint Security (ENS) with alternative products

Learn more about Trellix Endpoint Security (ENS)

It leverages machine learning algorithms to identify and block sophisticated malware, ransomware, and zero-day attacks. ENS also offers robust data loss prevention (DLP) features, preventing sensitive information from being leaked or stolen. With its centralized management console, ENS allows administrators to easily deploy, monitor, and manage security policies across all endpoints.

ENS provides seamless integration with existing security infrastructure, ensuring a layered defense approach. With Trellix ENS, organizations can enhance their security posture and safeguard their critical assets from evolving cyber threats.

Trellix Endpoint Security (ENS) was previously known as McAfee MVISION Endpoint, Trellix Endpoint Security (HX).