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Cortex XDR by Palo Alto Networks vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
7.5
Trellix Endpoint Security offers robust protection with reduced threat response time and ROI, despite high costs and occasional inaccuracies.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
7.9
Trellix ENS support is praised for 24/7 access but criticized for delays, regional disparities, and module compatibility issues.
Every vendor has similar support; it depends on how the case is handled and raised.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
8.5
Trellix Endpoint Security is praised for its scalability and ease of deployment, though expertise is needed for optimal configuration.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
7.5
Trellix Endpoint Security is generally stable and reliable, with deployment challenges but receiving regular updates and solid ratings.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
Trellix ENS needs improved compatibility, UI, performance, customization, support, integration, pricing, and automation to meet user expectations.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
Trellix ENS offers competitive pricing and value, with scalable discounts and essential features, despite not being the cheapest.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
Trellix Endpoint Security provides comprehensive threat protection, centralized management, and AI-driven capabilities for robust network security and usability.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Detection and Response (EDR) (17th)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.1%, down from 5.3% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.6%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
16%
Government
13%
Financial Services Firm
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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How is Cortex XDR compared with Microsoft Defender?
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How does McAfee Endpoint Security compare with MVISION?
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The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trellix Endpoint Security (ENS) and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.