My company uses Trellix Endpoint Security (ENS) for endpoint protection and scanning.
Information Security Professional Manager at Hermeticon
An easy-to-maintain tool for endpoint protection that needs to consider resolving its performance issues
Pros and Cons
- "The installation phase of the solution was very easy."
- "Performance is a problematic area in the solution needing improvement."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is its advanced ability to search for threats.
What needs improvement?
Performance is a problematic area in the solution needing improvement. There are some weird problems in the endpoint protection or security of the solution.
For how long have I used the solution?
I have been using Trellix Endpoint Security (ENS) for two years. I am an end user of the product.
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Trellix Endpoint Security (ENS)
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What do I think about the stability of the solution?
Though it is a stable solution, we face performance issues with the solution in our company.
What do I think about the scalability of the solution?
Considering my company's current scenario, there are around 5000 users of the solution.
How was the initial setup?
The installation phase of the solution was very easy.
The deployment phase of the solution takes around an hour.
Only one IT person is required to install the solution.
What about the implementation team?
My company contacts the product's local integrator for support.
What's my experience with pricing, setup cost, and licensing?
Trellix Endpoint Security (ENS) is not a cheap solution. I don't know about the licensing course since my company uses the solution with the licenses provided by our central health center office, a public organization managed by the government. I don't think any costs are involved in the maintenance of the solution.
What other advice do I have?
It is very easy to maintain the solution.
I suggest checking for the product's performance issues for those planning to use the solution.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at Softcell Technologies Limited
Offers good malware protection features but needs to improve its scalability
Pros and Cons
- "The product's initial setup phase was straightforward."
- "Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement."
What is our primary use case?
The solution is used, especially by those who want an antivirus product. It is also useful for those looking for tools that offer endpoint detection and response features. The product offers multiple features, one of which is endpoint security.
What needs improvement?
Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using Trellix Endpoint Security (ENS) for five years. I operate as a system integrator of the product in my company.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
My company caters to the needs of small, medium, and large-sized businesses.
How are customer service and support?
I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was straightforward.
The solution is deployed on the cloud and on an on-premises model.
The time required for the deployment of the product can vary, and it also depends on whether the company has been actively using the product.
What's my experience with pricing, setup cost, and licensing?
The price of the product is similar to the ones in the market that offer the same features.
What other advice do I have?
The product has improved its malware protection features since it provides a couple of features that no other solution does. The tool is helpful for multiple companies.
The tool streamlines the incident response process.
The most effective part of the product for threat prevention is related to the tool's rollback feature.
Trellix Endpoint Security (ENS) is like an antivirus tool, but it doesn't alone provide the rollback feature since it is something that is possible with Trellix Endpoint Detection and Response (EDR).
The tool does provide adaptive threat protection features.
I recommend the product to those who plan to use it.
I rate the tool a seven to eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Apr 19, 2024
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Trellix Endpoint Security (ENS)
October 2024
Learn what your peers think about Trellix Endpoint Security (ENS). Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Executive Director of Infrastructure and Technology Asia Pacific at a manufacturing company with 10,001+ employees
Impacts performance of servers negatively but it does protect us against threats
Pros and Cons
- "Provides protection against threats."
- "Impacts performance of the servers quite negatively."
What is our primary use case?
This is an anti-virus and firewall solution. We have over 5,000 users and we are customers of Trellix.
What is most valuable?
Provides endpoint security protection against malware and the like.
What needs improvement?
Trellix tends to get in the way and really impacts the performance of the servers quite negatively.
For how long have I used the solution?
We've been using this product for around 20 years.
How was the initial setup?
I wasn't involved in the initial setup.
What other advice do I have?
I'd recommend that potential users of this solution look for something more modern, for a newer company providing innovative solutions. I rate this solution five out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Network and Security & Department at National Bank of Greece (Cyprus)
Beneficial advanced threat protection, effective web filtering, and good support
Pros and Cons
- "The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP."
- "McAfee MVISION Endpoint could improve by an overall simplification of the solution."
What is our primary use case?
We are using McAfee MVISION Endpoint for our endpoints. It manages our antivirus and does antivirus deployments.
What is most valuable?
The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP.
What needs improvement?
McAfee MVISION Endpoint could improve by an overall simplification of the solution.
For how long have I used the solution?
I have been using McAfee MVISION Endpoint for approximately two years.
What do I think about the stability of the solution?
McAfee MVISION Endpoint is stable.
What do I think about the scalability of the solution?
We have approximately 200 users using this solution in my organization.
How are customer service and support?
The support from McAfee MVISION Endpoint is very good.
Which solution did I use previously and why did I switch?
We previously used the on-premise version of McAfee MVISION Endpoint. It was very similar. However, we switched so we did not have to manage the server ourselves.
How was the initial setup?
The initial setup of McAfee MVISION Endpoint is not difficult because it is on the cloud. However, policies are complex.
What's my experience with pricing, setup cost, and licensing?
We had a discount when purchasing the solution because of the size of our company and we are happy with the price.
What other advice do I have?
We have two administrators that are managing this solution.
My advice to others is for them to try the solution out. It is important to check, l the complexity of the solution because it's a great solution with lots of features and can do very granular settings. However, this can also be something that can be a hindrance because it does make it a very complex solution to learn.
It is a great solution overall. There is a bit of a learning curve on it when you compare it with other platforms, which I think might be simpler to manage, or more straightforward. It's a very complex solution you have to get used to it.
I rate McAfee MVISION Endpoint an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Technology Administrator at Aighospital
Works well and offers easy administration but is too heavy for the end user
Pros and Cons
- "The stability has been great."
- "It is a very heavy tool, unfortunately."
What is our primary use case?
We primarily use the solution for our endpoints.
What is most valuable?
McAfee is working perfectly. The productivity itself is great.
There are really a lot of features in McAfee.
The endpoint administration is very easy.
We found the initial setup to be simple.
The stability has been great.
You can scale the product.
What needs improvement?
I'm not feeling any critical care is missing in the solution.
It is a very heavy tool, unfortunately.
It could always be a bit more stable.
For how long have I used the solution?
I've used the solution for three years. I've used it for a while now.
What do I think about the stability of the solution?
It's stable and reliable. I've been happy with the performance. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's not a problem if you would like to expand it.
We have about 430 users on the product right now.
There are no plans to increase usage at this time. In fact, we are using it less and less.
How are customer service and support?
Technical support has been fine. We haven't really had any big problems to deal with.
Which solution did I use previously and why did I switch?
I've also used Check Point.
How was the initial setup?
We deployed the solution three years ago. It was not hard to implement. It's all pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact pricing. I'm not sure what it breaks down to, per user.
What other advice do I have?
We are using the latest version of the solution. I'm not sure of the version number. We keep it updated.
I don't recommend McAfee for endpoint users. This is a very crucial tool that to have these days. However, it is too heavy for the end user.
I'd rate it six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Pre-Sales (ICT) at CNS Engineering
Provides good mobile device protection and it works on all platforms
Pros and Cons
- "Provides good mobile device protection."
- "The solution lacks device control."
What is our primary use case?
We primarily use this solution as cover for mobile devices. I'm the manager of pre-sales and we are resellers and users of this solution. We are low-level partners of McAfee.
What is most valuable?
The solution provides good mobile device protection and it's great that it's on the cloud. The product is compatible and works for all platforms.
What needs improvement?
I'd like McAfee to include device control on MVISION. The solution currently lacks mobile device management. The cost of the solution is comparatively high and I'd like to see that reduced.
For how long have I used the solution?
I've been using MVISION for one year and working with McAfee solutions for the past 10 years.
What do I think about the stability of the solution?
The solution is stable for threat protection.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good. They are very knowledgeable and also happy to help out.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy and very straightforward.
What's my experience with pricing, setup cost, and licensing?
There's a USD$1,500 supported annual subscription fee that includes maintenance for anywhere between 51 and 100 users. It's USD$30 per users which I think is quite expensive.
What other advice do I have?
It's important to be clear about your use case and environment before purchasing this solution.
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller / Partner
Managing Director at Computer Wise
Flexible, scalable, and offers a small footprint
Pros and Cons
- "Technical support is excellent."
- "The initial setup can be a bit complicated for those unfamiliar with the product."
What is our primary use case?
We've only got two or three machines. The solution is simply used as an antivirus, however, we've rolled it out to all of our customers and we use it as a managed service.
What is most valuable?
The solution has reduced false positives for our clients and ourselves.
It's got quite good ransomware detection.
The product can be deployed across mobile devices.
It has a managed service push deployment where we can push cloud tasks into policies.
It's a really good product. It's stable and scalable. It offers good flexibility, has a small footprint, offers a minimal effect on performance, and is from a trusted brand.
We have found the deployment to be very fast.
Technical support is excellent.
What needs improvement?
We're still looking for weaknesses. The product is still quite new for us. That said, so far, every time I have thought, "I wonder if it can do this or it can do that." I've been able to do it.
McAfee has also asked us for feedback, and we noticed when we gave them suggestions, they worked to implement them. For example, we asked for the ability to leverage Windows Defender instead of creating an endpoint. They've just put that in so you can choose now what you want to do. You can change that deployment and push it out without any intervention by the client as well.
The initial setup can be a bit complicated for those unfamiliar with the product.
For how long have I used the solution?
We have been using the solution for about four or five months at this point.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The companies we work with range in size from small to large.
The solution is very easy to scale.
How are customer service and technical support?
I would rate technical support at a ten out of ten. They have been great. We have found them to be helpful and responsive. My personal interaction with them was absolutely brilliant.
How was the initial setup?
The initial setup can be difficult the first time. You have the flexibility to give all sorts of setup options. You need to know, for example, do you want this, do you want that, do you want these exclusions? Do you want these exploit preventions? et cetera. There are a lot of components. It's going to be complicated initially, however, once you've done that and set it up for a customer, then it's very simple just to deploy it and roll it out.
We rolled out another customer on Friday, and that's 35 sites we've done so far - and I was able to do the whole lot remotely. It's quick to deploy. For clients, in terms of the deployment, I just simply send them a link to their emails and they just go click on it and it goes.
Once the product is deployed, there isn't any maintenance necessary. It's all controlled from a SaaS portal.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. It's in the middle and there are actually surveys out and they all say that as well.
There's a couple of license options. You can choose a single license or you can choose what we call a MV2 license. Every single license gives you the ability to install a product on five other devices - including mobile. You get a Windows license and that enables you to install it on a tablet, iPhone, or Android device (up to five) as well.
What other advice do I have?
We're a McAfee partner.
We are using the SaaS version. It's my understanding that we are on the latest version of the solution.
We would recommend the solution to other companies. We actually sell it and provide it to all our clients.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Deputy Director, Research at NACA
Provides efficient integration features, but it could be flexible to use
Pros and Cons
- "The platform’s most valuable features are ease of use, integration, and deployment."
- "The product could be flexible and offer better pricing."
What is our primary use case?
We use the product to provide system security for shared data on the network.
What is most valuable?
The platform’s most valuable features are ease of use, integration, and deployment.
What needs improvement?
The product could be flexible and offer better pricing. They should make it free, open-source software.
For how long have I used the solution?
We have been using McAfee Endpoint Security for ten years.
What do I think about the stability of the solution?
The platform is stable.
What do I think about the scalability of the solution?
The platform is scalable. A minimum of five licenses are required for ten executives.
How are customer service and support?
Our IT team requires deployment assistance from the product’s technical support team.
How was the initial setup?
The initial setup process is easy if you have the required technical skills. It takes 30 minutes to complete. A team of around 20 technicians is involved in the deployment.
What about the implementation team?
We implement the product with the help of our technical staff.
What's my experience with pricing, setup cost, and licensing?
We pay for the product’s license. They should reduce the cost or make it free, open-source software.
Which other solutions did I evaluate?
We evaluated three vendors. We decided to go to McAfee Endpoint Security for better availability, ease of use, and deployment.
What other advice do I have?
I recommend McAfee Endpoint Security to others and rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Trellix Endpoint Security (ENS) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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