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SentinelOne Singularity Complete vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Sentiment score
7.5
Trellix Endpoint Security offers robust protection with reduced threat response time and ROI, despite high costs and occasional inaccuracies.
 

Customer Service

Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
Sentiment score
7.9
Trellix ENS support is praised for 24/7 access but criticized for delays, regional disparities, and module compatibility issues.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
Sentiment score
8.5
Trellix Endpoint Security is praised for its scalability and ease of deployment, though expertise is needed for optimal configuration.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
Sentiment score
7.5
Trellix Endpoint Security is generally stable and reliable, with deployment challenges but receiving regular updates and solid ratings.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
 

Room For Improvement

SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
Trellix ENS needs improved compatibility, UI, performance, customization, support, integration, pricing, and automation to meet user expectations.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
Trellix ENS offers competitive pricing and value, with scalable discounts and essential features, despite not being the cheapest.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
 

Valuable Features

SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
Trellix Endpoint Security provides comprehensive threat protection, centralized management, and AI-driven capabilities for robust network security and usability.
Their support team walked us through configuring the agent to handle other third-party tools properly.
The security aspect is the most valuable feature for me.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Endpoint Detection and Response (EDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
23rd
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.8% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
Venugopal Potumudi - PeerSpot reviewer
Reliable with good independent modules and a straightforward setup
I'd rate the solution seven out of ten. Having used Trend Micro as well, I would rate Trend Micro higher. However, I would still choose this product as a second option. When we recommend a product, we would recommend something based on the fit of the product and customer requirements. We worked with Defender, we worked with Trend Micro, and we worked with McAfee. All of them almost overlap in multiple use cases. That said, we do see the customer IT strategy and where they're going, and they are adopting Azure more. We know there are certain limitations in their landscape where there may be some old legacy systems, and in that case, then we would either switch back to McAfee or Trend Micro instead of Defender.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
Computer Software Company
15%
Government
12%
Manufacturing Company
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
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The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Security (ENS) and other solutions. Updated: November 2024.
825,661 professionals have used our research since 2012.