Compare Tenable vs Trustwave

Tenable

Based on 218 reviews.

Trustwave

Based on 16 reviews.

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Buyer's Guide

Acunetix vs. Tenable.io Web Application Scanning

October 2024

Acunetix vs. Tenable.io Web Application Scanning

Updated: October 2024

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable.io Web Application Scanning

IMDEX

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Top Industries

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Government

Computer Software Company

19%

Educational Organization

14%

Financial Services Firm

12%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
We use Tenable Security Center for vulnerability assessment purposes within our security infrastructure. The solution...
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
It's nice to work with because it gives good results for web application scanning according to OWASP Top 10 and NISC....
Read full review of Tenable.io Web Application Scanning »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Vulnerability Management »
Javeed Abdul
Senior System Engineer at a tech consulting company
Tenable Cloud Security is used for scanning purposes, including vulnerabilities and remediation. The graphs provided...
Read full review of Tenable Cloud Security »

Review 1 of 5

Marcelo Raza
Cyber Security Architect at Oakmount
In my company, there is a need to protect some reports, especially some little reports about some test databases,...
Read full review of Trustwave DbProtect »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Student Worker, Information Security Office at a university

Read full review of Trustwave App Scanner [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe

Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Project Manager at a construction company
We use WebMarshal primarily for web securities.
Read full review of Trustwave WebMarshal [EOL] »

Review 1 of 5

Customer Service

Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
Aaron Melendez
Cybersecurity Analyst / Third-Party Risk Analyst at San Jacinto Community College
I would rate their support ten out of ten.
Read full review of Tenable Vulnerability Management »
VictorAkidiva
Security Architect at ModusBox
Technical support has been excellent and provides a lot of support when needed.
Read full review of Tenable Security Center »
Prajot Nair
Senior Manager -Cloud Security at Capgemini
Tenable doesn't provide support beyond documentation.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
NikhilGupta1
Senior Manager - SRE at Zenoti
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
Antonio Scola
Owner at Sunlit Technologies
I would rate the technology support as nine out of ten.
Read full review of Tenable Lumin »
Abul Hasnat Md Sofi Ullah
General Manager - Enterprise & Cyber Security Planning at Robi Axiata Limited
The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.
Read full review of Tenable Security Center »
Abhik Chatterjee
Senior Manager at Capgemini
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable Security Center »
Antonio Scola
Owner at Sunlit Technologies
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and...
Read full review of Tenable Vulnerability Management »
OmkarZarapkar
Manager II at a insurance company
Technical support is very good and responsive. A few months back, we utilized their assistance for configurations on...
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
Anonymous User
Senior Consultant at a tech services company
I can't speak of technical support's knowledgeability or helpfulness. I haven't used them before and therefore...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Pankaj Anand
Assistant Manager at Bank of Baroda
The technical support is fine. They're prompt and we've had no issues with them.
Read full review of Tenable Security Center »
HARI EDARA
IT Manager at State of Texas
The customer service is good. The support team is very responsive.
Read full review of Tenable Vulnerability Management »
Anonymous User
Vulnerability Management Analyst at a financial services firm
We've worked with technical support in the past, and we've found them to be quite efficient. They are knowledgable...
Read full review of Tenable Nessus »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
Technical support has been great. We've been quite pleased with their level of attention. We're satisfied with the...
Read full review of Tenable One Exposure Management Platform »
Ganesh K
IT support at Ganesh
The technical support is not good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable Security Center »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
We experienced very quick customer support. They had a complete list of our previous issues along with our history...
Read full review of Tenable.io Container Security »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Marcelo Raza
Cyber Security Architect at Oakmount
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 14

Technical Support

No Data Available

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