We performed a comparison between Atlassian Confluence and Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"Many people enjoy its zero learning-curve."
"With Confluence, everything is in one place, so it's easy to find documentation."
"It is a good collaboration tool."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The phone VoIP product provides genuine a unified communication solution."
"The cloud service and Skype are the most valuable features."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"It's very stable."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"Reliable without any glitches."
"There is no concept of peer review or a draft mode - whatever you write is live."
"The search function is not great."
"The scalability for larger companies could be improved."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The product should have a workflow with approvals out-of-the-box."
"Their support is so terrible and unusable except during dire emergencies."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"Could include integration with other single sign-on solutions."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"It could be more user-friendly for inexperienced people."
"We have had some connectivity issues."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while Office 365 is ranked 8th in Content Collaboration Platforms with 54 reviews. Atlassian Confluence is rated 8.2, while Office 365 is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, SharePoint, Zendesk and Zoho Learn, whereas Office 365 is most compared with Amazon WorkDocs, Citrix ShareFile, Box, Dropbox and Microsoft OneDrive. See our Atlassian Confluence vs. Office 365 report.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
