Atlassian Confluence vs Slack comparison

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Atlassian Logo
4,389 views|1,983 comparisons
90% willing to recommend
Slack Logo
2,499 views|1,079 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Slack Report (Updated: March 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and reliable.""Easy to share information and the integration with JIRA is good.""The solution offers a lot of freedom when drafting directly online.""The integration's very good. You still have integration with lots of third party products, and it's very good.""It integrates well with other Atlassian products""A simple tool for developers to write and record team decisions explaining the product that they are creating.""Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents.""What I like the most is the Wiki software that comes with Atlassian Confluence."

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"Slack provides very fast communication.""With respect to being a clean and efficient communications platform, I think that it does the job quite well.""The most valuable feature for me was the different channels.""One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice.""The feature that I have found most valuable is communication between team members.""The most valuable features are video conferencing and sharing content during meetings.""Its integration with different apps is a great feature.""I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."

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Cons
"There are some issues with performance when creating tables.""I would like to see integration with Slack.""There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.""The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs.""When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file.""The product should have a workflow with approvals out-of-the-box.""I think the couple of improvement areas would be around Markdown support and support for adding code.""The search function is not great."

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"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations.""Customization is something that Slack is lacking.""I have found it cumbersome to create and set up groups, or channels.""When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers.""We’d like it to have more capability for everyone to work on one doc in real time all at once.""I would like the in-meeting content sharing facility to be improved.""Notifications are not as good as they could be (especially for mobile).""Slack does not have videoconferencing capabilities, which would have been nice."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Ranking
    Views
    4,389
    Comparisons
    1,983
    Reviews
    41
    Average Words per Review
    440
    Rating
    8.2
    Views
    2,499
    Comparisons
    1,079
    Reviews
    33
    Average Words per Review
    356
    Rating
    8.4
    Comparisons
    Symphony logo
    Compared 18% of the time.
    SharePoint logo
    Compared 16% of the time.
    ChatWork logo
    Compared 14% of the time.
    Chatter logo
    Compared 14% of the time.
    Zulip logo
    Compared 8% of the time.
    Also Known As
    Confluence
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization83%
    Computer Software Company4%
    Financial Services Firm3%
    University1%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise23%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise84%
    Large Enterprise11%
    Buyer's Guide
    Atlassian Confluence vs. Slack
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Slack and other solutions. Updated: March 2024.
    772,649 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and OpenText Documentum, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Zulip. See our Atlassian Confluence vs. Slack report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.