We performed a comparison between BMC Remedy and Micro Focus ZENworks Asset Management based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The solution is extremely user-friendly."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The product has excellent support for remote and hybrid environments."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It's a scalable product."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The solution helps us manage, escalate, and solve incidents."
"It is a scalable product."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The tool is very old."
"The upgrade process could be better. It would be a good improvement."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"There is room for improvement in terms of support."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"The solution must be flexible."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"The product’s stability needs improvement."
More Micro Focus ZENworks Asset Management Pricing and Cost Advice →
BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while Micro Focus ZENworks Asset Management is ranked 19th in IT Asset Management with 1 review. BMC Remedy is rated 8.0, while Micro Focus ZENworks Asset Management is rated 7.0. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Micro Focus ZENworks Asset Management writes "Has an easy initial setup process, but its stability needs improvement ". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, ManageEngine IT Asset Management and BMC Track-It!, whereas Micro Focus ZENworks Asset Management is most compared with ServiceNow.
See our list of best IT Asset Management vendors and best License Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
