We compared ESET Endpoint Protection Platform and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the reviews, the comparison between ESET Endpoint Protection Platform and VMware Carbon Black Endpoint reveals distinct differences. Users find the setup process for ESET to be simple and uncomplicated, unlike VMware Carbon Black, which can be difficult for unfamiliar users. ESET is recognized for its extensive range of features and user-friendliness, whereas Carbon Black stands out in terms of consistent log checking and policy enhancements. Areas where ESET could improve include mobile device coverage and customization, while Carbon Black could enhance node management and GUI. Pricing for ESET is varied, while Carbon Black is generally more expensive. The customer support for both products has received mixed feedback.
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I get alerts when scripts are detected in the environment."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The solution is easy to install and configure."
"It is absolutely invisible once running."
"The stability is good."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"It is a scalable solution."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
"It is stable and easy to set up."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"It actually does some heuristics, and some behavioral analysis."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"The EDR and reports were helpful in improving our organization."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"Intelligence aspects need improvement"
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"ESET should consider giving it application control."
"I'm unsure as to if they could actually support a large enterprise."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"When users renew licenses, they should offer a discount."
"I'm not aware of any areas that need improvement."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"The tech support communicates, but it's just not with movement."
"This solution works well but needs lots of tuning and optimization."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. ESET Endpoint Protection Platform is rated 8.2, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our ESET Endpoint Protection Platform vs. VMware Carbon Black Endpoint report.
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