We compared CylancePROTECT and Trend Micro Deep Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing CylancePROTECT and Trend Micro Deep Security, CylancePROTECT is commended for its effortless implementation and precision, as well as its advanced AI-driven user behavior monitoring. However, it receives negative feedback regarding its cost, lack of user-friendliness, and excessive false positives. Conversely, Trend Micro Deep Security delivers supplementary capabilities like vulnerability protection and a firewall, receiving positive evaluations for its performance, customer support, and compatibility. Areas for improvement include reporting, handling dynamic threats, and affordability. Pricing differs for both solutions, and the customer support for Trend Micro is highly acclaimed.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The solution was relatively easy to deploy."
"The setup is pretty simple."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The price is low and quite competitive with others."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature of CylancePROTECT is the support."
"It secures different entry points into the network."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The solution is stable."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Endpoints are protected in real-time without the need of a centralized server."
"It does a good job of protecting us."
"For server security purposes, I like the product's firewall."
"It's easy to use and the interface is simple."
"The most valuable feature of the product is vulnerability detection."
"We've found stability to be great so far."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"It can scale well."
"It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud."
"The most valuable feature is the virtual patching."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR can be improved by providing more detailed reporting."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Cannot be used on mobile devices with a secure connection."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The initial deployment was quite complicated."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It's a good solution but some features just need to be updated."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The price for this EPP platform is expensive and could be improved."
"It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user."
"They need to build in a central console because central integration is not very good right now."
"The initial setup needs improvement, as it was a bit challenging."
"In the solution, servers often go offline for various reasons, requiring us to manually check the cause or issue, such as connectivity issues, and to find out why the agent went offline."
"Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."
"The working interface and the reports for non-technical people could use improvement. They are a bit scary."
"The risk is very complex. We need our tools to be more intelligent, more automated, more detectable."
"I would like them to add EDR features, moving away from traditional signature-based anti-malware."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. CylancePROTECT is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint and Symantec Endpoint Security.
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